Trusted Agent profile · London
★★★★★
156 reviews across 1 platform
58-62, Heath Street, London, NW3 1EN
Knight Frank's office in London, at 58-62, is rated 4.9 out of 5 across 156 reviews on 1 platform, including 156 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe dealt with Jake Joffe from Knight Franks Hampstead office. He is extremely on the ball, listened in depth to our requirements and as a result found us the perfect flat for my mother, in a process that was as easy as I could have wished for. Really pleased with the service provided and would recommend.
5/5
GoogleThanks Katy and Dan. Outstanding in every respect. Thoroughly professional and determined to see things through with a calm and considered approach to all parties. Ours wasn't the easiest of properties to sell and they rose to the challenge superbly. Highly recommendedPositiveProfessionalism
5/5
GoogleKris and his team are fantastic! Personalised service with a very strong and efficient network. We highly recommend working with them.
Thank you very much for your kind review and recommendation Thierry. We really appreciate your feedback and look forward to working with you again in the future should you need us.
5/5
GoogleI can thoroughly recommend Knight Frank in Hampstead and particularly Steven who did a great job in finding us a home. He immediately understood what we were looking for, showed us a number of suitable houses and was prompt and efficient with all communication and sorting of agreements. Thank you!
5/5
GoogleI cannot rate the team at Knight Frank Hampstead highly enough. From the first moment in the office to the final purchase of our new home they were professional & supportive. The service provided by Kris was exceptional- he was friendly, gave excellent advice & constantly enthusiastic! I recommend their services unreservedly.
5/5
GoogleWe work with many Estate Agents and I would like to applaud the Knight Frank Heath Street office for their Professionalism, enthusiasm and commitment. Alex Shoolman and Mumzad Soobhany do a wonderful job of communicating with us and always replied promptly and was very detailed in their answers. I highly recommend them to anyone who asks.
Thank you so much for your kind words. We're happy we managed to turn things around for you so quickly on all three apartments of yours, and we look forward to many successful working years together. Kind Regards, Mumzad and Alex
5/5
GoogleAn incredible experience from start to finish relative to other estate firms in central London. Let me specifically highlight Ben Read as a true professional who attentively addressed everything that was asked of him. Really was one of the more memorable service experiences I have had in years. Thank you to Knight Frank & Ben Read for the outstanding work. I would 100% recommend their services.
Thank you so much for your kind review David, we really appreciate your comments and look forward to assisting you with your property needs again in the future.
5/5
GoogleMy Lettings Agent is a guy called Jordan Caskie and I have to say that I've been delighted with the service. He's charming, thorough and really knows his stuff, and I'm happy to say I will continue to let through Knight Frank for as long as is necessary.
5/5
GoogleReally good service from Thomas, Mumzad and the team.
Many thanks for your review
5/5
GoogleI was dealing with Roni Bathaei at Knight Frank Hampstead Estate Agents on a rental property. I was really impressed with her level of professionalism, organisation and client care. Super estate agent, highly recommended.
5/5
GoogleI would like to thank Steven Gilbery for doing such a great job in a tenant search for my property in Hampstead. A classic case in under-promising and over-delivering. In addition, Steven at all times demonstrated a very friendly and approachable demeanour.
1/5
GoogleAbsolutely awful experience with Knight Frank. They let a property to us in Hampstead London for £850pw without a connected gas supply and without a gas safety certificate. We were supplied with one door key (despite 3 adults living at the property). We were not supplied with a access fob to the car park and weeks after moving in still don’t have one. The rear gate to the back yard has no key and has open access to the public. There are an innumerate number of other problems (no TV aerial connection, dangerously attached light fittings, incomplete construction work, defective alarm system, broken air conditioning units etc). Absolutely shocked that a company like Knight Frank would conduct business in such a manner. I reported to the head of the office, Mumzad and have not had an apology or acknowledgment of their failings. Shocking
5/5
GoogleGreat experience and professional service! I'd like to particularly thank Thomas and Elisa for helping me during the process. Everything happened efficiently and they provided me the support I needed. I'm very happy and definitely recommend!
4/5
GoogleWe found all at Knight Frank went out of their way to assist Always friendly. Just the people to have in your corner. We were particularly grateful to Vipesh Lakhani as well as the whole team.PositiveResponsiveness, Quality, Professionalism
Hi Monroe, Thank you so much for your kind words and for giving us the opportunity to work with you. Please let us know if you or your network have any further property needs, that we can help with. Kind Regards, Knight Frank Hampstead
5/5
GoogleKnight Frank is one of the most professional agencies in London, and the Hampstead team is leading from the front! Emphasis is proud to be the preferred supplier of inventory services. It is a delight to work with you guys!
5/5
GoogleAbsolutely first class service! Katy and Yasmin are consummate professionals, calm, results driven and an incredibly steady hand at all times. Thank you so much for delivering the sale so perfectly. Amie Wallace.
5/5
GoogleKnight frank simply wonderful to work with attentive to detail and a friendly personally approach. I have especially enjoyed working with Laura from the sales department in hampstead. She has been absolutely excellent at showing us around and keeping us up to date with the latest on offer thank you very much! - Etta
Thank you very much for your kind review Henrietta. We are glad to have assisted you and will be happy to help with any further property searches as and when you need us.
5/5
GoogleBig thanks to Steven Gilbery who went above and beyond to find me the best rental prospect that no other agent achieved. Given my requirements and tight timetable he delivered. Great job Steven
5/5
GoogleSteven is absolutely amazing! He really knows what he is doing, he is super helpful. It was always easy to get a hold of him. Highly recommend!
5/5
GoogleI have been working with the Hampstead office team for about 12 months now. Everyone is very professional and enthusiastic in what they do. As a photographer I work closely with the office to achieve the best results for each property that they bring on. Lily and Amberley, the Sales/lettings Secretaries in particular couldn’t be more helpful. I would highly recommend the team at Knight Frank Hampstead to anyone looking for a professional and friendly estate agency service in the Hampstead area.
5/5
GoogleSteven Gilbery was a 10/10, very efficient friendly chap who listened to all our requests and was extremely patient. Finding our home for the next few years. Highly recommend his services.
5/5
GoogleSteven did a great job of working with us to secure a property. He accommodated our schedule for property viewings and communicated well during complex discussions that come with an international move. We would definitely be willing to work with Steven again in the future.
Thank you for your kind words.
5/5
GoogleI have recently sold a property with the help of the manager James Turner at this branch. He is a very passionate, experienced person. He helped us match a good buyer very quickly and carefully followed the whole procedure from the very begining to the very end. I highly recommend Knight Frank Hampstead to people who are selling their properties.
5/5
GoogleI have been communicating with Vipesh and Thomas over the last few days or so and I must commend them on their professionalism, timely manner of coming back and always very sincere and polite. It’s certainly been a real delight working with them. Thank you both - Vipesh & Thomas. Your kindness and services are very much appreciated! Will certainly be using both of you again - thank you.PositiveResponsiveness, Quality, Professionalism, Value
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