5/5
Sam has been an excellent manager for my property.
Agent replied · 26 August 2024
Hello James. Thanks for the praise given on Sam. Its a pleasure dealing with yourself and looking after your beautiful property.
Trusted Agent profile · London
★★★★★
119 reviews across 4 platforms
193 Well Street, Hackney, London, E9 6QU
Knight Bishop's office in London, at 193 Well Street, is rated 4.3 out of 5 across 119 reviews on four platforms, including 113 Google reviews rated 4.3.
113
Reviews on Google
This office
4
Reviews on Facebook
This office
1
Reviews on Yell
This office
1
Reviews on Trustpilot
This office
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Sam has been an excellent manager for my property.
Hello James. Thanks for the praise given on Sam. Its a pleasure dealing with yourself and looking after your beautiful property.
5/5
Knight Bishop went above and beyond to make the rental and sale of our property worry free. We knew we could rely on the team to sort out all issues and we found everyone kind and considerate. …
Thank you Henriette for the wonderful review and kind words. We truly do have a great team and great its great for this to be acknowledged. Wishing you the very best of luck with your new endeavors.
5/5
Amazing Team, highly recommended. 100% all the way.
Hello Kyri, Thank you so much for your fantastic feedback! 🌟 We’re thrilled to hear you had such a positive experience and truly appreciate your recommendation. …
1/5
Incompetence. We have been several months waiting for action on mould and blocked drains. …
Thank you for your review. We take concerns regarding mould and drainage seriously, however it is important … More
5/5
A highly professional sales agency.
Hello Jolyon, Thank you for your kind words! 🌟 We’re delighted to hear you found our team professional and appreciate your feedback. …
5/5
Have struggled to find an estate agent I'd trust but Robert and his team at Knight Bishop have been brilliant. Looking forward to working with them into the future
Thank you so much Chris, Robert is extremely hardworking and its nice that he is appreciated.
5/5
I'm a landlord on London and I've been using Knight Bishop to manage my rental properly for many years now. They are a very well run professional letting agency, always going to extra mile to help my and my tenants. Top work
Hello Russel. Thank you so much for high praise. To be quite honest its great working with such a great landlord which makes our job so much easier. We look forward to the continued relationship going forward.
5/5
Sam Carter has been brilliant throughout the tenancy!
Thank you Kendra. Its great to get such positive feedback regarding Sam as he works tirelessly.
1/5
This agency is freaking nightmare. They absolutely do not respond to anything that tenants ask. Their only response is "we do not manage the property you need to speak to landlord". When I was trying to move out of the property I did not get any single response from them on several emails, I needed to do all the work and actually manage everything alone. They just took the fee of £300 for terminating my tenancy earlier (which he even did not ask directly for but via landlord). After that, they were just avoiding my calls or did not respond to emails, they were reportedly rude to new tenants that tried to reach them, which was incredibly off putting. Then they did not even bother to sort my deposit, even before I moved in, nor when I moved out. Even my tenancy agreement was issued with a date almost a month later than I moved in and they did not even get my name right. The new tenants have already been living in the property and I was struggling to get my money back. When I finally liased with my landlord to pay me back, they started confusing new tenants, that I have to wait for deposit scheme. But they never asked me to pay deposit to them so obviously I did not even have any confirmation from the deposit scheme that my money would be there. I paid directly to my landlord at the beginning of my tenancy. The other outgoing flatmate still have not got her money back so I consider myself being very lucky. She needed to report this issue to tenants rights authority. As I read the comments, they will certainly respond that this comment is just an attempt to harm their reputation, which is nonsense because this is happening. Interesting that they have time to respond on comments below reviews but they do not do any work they are paid for. Horrible. I seriously believe that the positive comments are written by them or their acquaintances as I wittnessed what they are truly like. Avoid any property they manage/prepare agreements or sorting deposits on landlords behalf and spare yourself a headache.NegativeResponsiveness, Quality, Professionalism, Value
Hi Katarina. Sorry you feel this way about things but as stated on a few occasions we do not manage this house and we have pointed you in the direction of the landlord as its his responsibility to manger things.
5/5
We've used Knight Bishop to let out our BTL for the last two tenancies and they've been great throughout. Harita is friendly, professional, always keeps us updated and they've found good tenants quickly. Highly recommend.
Thank you Richard for your returning business and we look forward to working with you again in the future.
5/5
For an industry that struggles with its reputation I have to say that the entire team of staff at Knight Bishop were outstandingly nice. They provided Imaginatively written sales particulars with nice photos, the sale was agreed quickly for what I considered to be a very fair price and there was consistent communication right through to exchange. Highly recommended.
Thank you so much Martin for your feedback. It was an absolute pleasure working with you on the sale of your house.
5/5
I have been with Knight Bishop for nearly 10 years and have found the team to be professional, friendly, efficient and proactive. On a personal basis I have high expectations for people who represent me and the whole team at Knight Bishop have fulfilled this admirably. Thank you all very much for a special relationship. Max Waller
Thank you Max. The whole team are grateful for your continued business and also being one of the nicest customers we have on our books.
5/5
We have been with Knight Bishop for over 3 years and they have always provided an excellent service to us. Always supporting through all varies queries we had as tenants with a promptly response and successfully resolution. Lavinia, Robert and Andrew helped us to have a great peaceful stay in the flat over 3 years of tenancy.
Hi Caterina. Thanks for the 5 star review. It was also an absolute pleasure dealing with yourself. You have been a dream tenant and then a dream buyer and we wish you every happiness going forward.
5/5
We have no hesitation in recommending Knight Bishop. Andrew Holmes (who gave us great advice and listed our property) and Robert Gardner (who found our buyers and worked so hard to help ensure the sale completed) were generous with their time, helpful and responsive from start to finish. Hannah and Junta Sekimori
Thank you so much Hannah. That wasn’t the easiest of sales was it! Robert worked extremely hard on this and its great to see him acknowledged for his hard work. Thank you also for your help and patience. Wishing you are you family the very best of luck going forward.
5/5
I originally went to Knight bishop to buy a property 5 years ago, the best compliment I can give them is I went back to sell the same property afterwards. Both times working with Sav and Robert they were nothing but polite, knowledgeable, enjoyable to work with and excellent at communication and advice. Very highly recommended!
Thank you so much Joseph! its always a pleasure to hear that the team are doing such a great job and its also great to have returning customers. We wish you the very best of luck moving forward and hope we can help you once again somewhere down the line. Best Regards. Andrew
1/5
Very bad communication and very bad services! For a small leak we had to deal with four different plumbers and not using one of the showers for almost five months. On top of that they charged us for a hoover we never seen in the property and we had mentioned that through emails from the very first day we moved in! Try to avoid them guys
Sorry to hear this from you Ioannis. Unfortunately with your property were dealing with a difficult landlord who likes things done his own way and not always in a timely manner. We cannot go ahead and do things without prior consent which in this case wasn't easy to obtain. Apologies again.
1/5
Downright criminals. As a previous tenant now very much out of pocket I recommend you never trust this letting agent. In response to the below response - You have no idea which email address I used to rent the property through. We have been in touch and you have failed to respond multiple times. Look at other Knight Bishop negative reviews, everytime supposedly the reviewer was trying to ruin their credibility - lies upon lies.
I have checked the database and Christopher isn't on it, nor has he been a tenant of ours. This is a blatant attempt once again to ruin our credibility. If you would like to contact me Christopher and tell me the property you moved out from, i would be very grateful.
1/5
Be very careful using this agency. They are friendly enough, but there is something not quite right. You will see they advertise that they have 5 offices, but actually they are all fake addresses! I was going to instruct them on my property until I attended their office on Stepney Way, which was a building being knocked down! After further investigation, the only office that exists is the Hackney office, which is full of furniture outside! Be aware, especially if you are based overseas like me !!!
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5/5
Amazing communication and very friendly staff. Always quick to respond to any questions and resolve any issues. I would definitely recommend Knight Bishop estate agents :)
Thank you so much Elena. Its great to hear the team are responsive and helpful to any issues. Best Wishes.
5/5
Robert is amazing!! Customer service level was incredible, recommended things I’d never thought about before. Highly highly recommend! 👍
Thank you so much Callum. Was also a pleasure dealing with yourself and Robert sends his regards.
5/5
We phoned Knight Bishop when we wanted to put our property on the market. They took control snd arranged for photographers etc… they were very helpful when we ran into problems and obstacles. I would highly recommend Knight Bishop.
Many thanks Susan. It was a pleasure dealing with yourself and helping mum. I hope she is keeping well. Best regards to all the family.
4/5
Night Bishop are good agency with a fantastic and responsive team. Specifically Sam, one of the property managers, was a brilliant help in our latter tenancy and final vacation of the premise as he guided us through all necessary requirements.
Hi Josh. Thank you for your feedback on Knight Bishop and Sam in particular. Wishing you the best of luck moving forward.
5/5
Top team! Always there to help, listen, guide and advise. Couldn't recommend them enough.
Thanks for the 5 star review Emily. It’s a pleasure working with you and managing your property.
5/5
I've been renting a flat managed by Knight Bishop for a couple years now. During our time in our flat, any maintenance issues we've had have been dealt with quickly, which I appreciate especially given this particularly challenging time we are all living through. So I just want to give credit where credit is due. :-)PositiveResponsiveness, Professionalism
Thank you so much Stevy. You have also been a model tenant and we would happily recommend you you to any future landlords.
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Knight Bishop's London office has 119 reviews across four platforms: 113 on Google, 4 on Facebook, 1 on Yell, 1 on Trustpilot.
Knight Bishop London is rated 4.3 out of 5 across all 119 reviews, and 4.3 out of 5 on Google from 113 reviews.
Knight Bishop London, 193 Well Street, Hackney, London, E9 6QU.