5/5
GoogleI've been very pleased with the service I've received from KFH over the last 5 years. Professional, courteous, friendly and helpful. Even through Covid they managed to find new tenants. I intend to stay with them.
Trusted Agent profile · London
Kinleigh Folkard and Hayward reviews in London
★★★★★
798 reviews across 1 platform
298 Upper Street, London, N1 2TU
Part of Kinleigh Folkard, see every office.
Kinleigh Folkard's office in London, at 298 Upper Street, is rated 4.8 out of 5 across 798 reviews on 1 platform, including 798 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Kinleigh Folkard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleKFH have always acted very responsibly, communicate well and respond to any demands we have had. Our flat has been let by them for the past five years and we will continue to use KFH going forward.
5/5
GoogleJack and Khan have been amazing during our move. They have done all of it in a week and everything went so smoothly. We appreciate your wonderful service Thank you
5/5
GoogleFrom KFH, I was in contact with Maria-Adina Rotaru. She was incredibly helpful and attentive to my search and needs, always very responsive and friendly.
5/5
GoogleAbsolutely amazing service. Really appreciate having such a genuine estate agent that seeks to find what is in the best interests of his customers! - Steve Daley
2/5
GoogleI used this agent a few years back and they were ok to deal with. I used them again recently and the service was not as good and the management was below par. Will be trying another agent next time.
1/5
GoogleCompletely useless. Bad communication. Avoid at all costs
Agent replied
Hi We take all feedback seriously and would like to discuss your comments in more detail. Please contact us in branch. Kind regards KFH Islington
5/5
GoogleCarla and Steve really looked after a smooth tennancy deal, and as always did it for me with minimal fuss and work on my part needed, as they have done for quite a few years now. Would always recommend KFH!
5/5
GoogleRecently used KFH (Esme Griffith and Carla Hellery in particular) and found them to be very professional. They were quick to respond to all inquires and arrange showings and helped make moving flats for my family a much smoother experience.
5/5
GoogleVery efficient. I found a very good apartment thanks to their team
5/5
GoogleCarla Hellery and Stephen Dalley have been tremendous, responding really quickly to any enquires I may have, helping the process to go incredible smoothly. Their willingness to go the extra mile deserves top marks! Thanks both, a fantastic service.
5/5
GoogleI rented my first property in London with help of KFH, the process was really smooth and we signed all the documents literally in a couple of days.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSam at KFH was a superstar when I bought my property. She was professional and helpful throughout the process, always quick to respond to questions and liaise with the vendor. I would definitely her and KFH recommend to others.
5/5
GoogleI recently rented a property with KFH with the help of Catherine. Great service with quick responces to all my questions. Catherine in the lettings team really helped with what can be a stressfull process, run quite smoothly!
5/5
GoogleKFH were great. Very professional and gave good advice. I dealt primarily with Stephen and Carla who were excellent, but the whole team were good and the would use them again if I were letting out my flat.
5/5
GoogleAndre, Khan & Carla have been absolute legends - they have been extremely flexible and helpful in every step of the process, always finding solutions. Thanks for everything - we love our new place! Cheers! Greg Duke-Ambridge
1/5
GoogleFed up of being harassed
Agent replied
Hi Matt We take all feedback seriously and would like the opportunity to discuss your review in more detail. We've been unable to find your details on our database, so please get in touch with us directly in branch. Kind regards KFH Islington
5/5
GoogleKFH were great in helping sell my flat, super responsive and helpful. I would recommend them as an agent for sure.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleStephen and Veronika have been fantastic handling our lease thank you both
5/5
GoogleWe recently found a rent via KFH. Both Stephen and Carla provided us the professional service that made the process smooth and we had a positive experience as they were patient and kind. Thank you.
5/5
GoogleIt has been a pleasure working with Euan especially in these difficult and uncertain times. He has been very helpful, proactive and efficient throughout, would definitely recommend!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI had an amazing experience with Stephen Daley. I found him to be very attentive, helpful, and very knowledgeable. Thanks a bunch.
5/5
GoogleI ended up not making an offer, but the agents were all very professional and responsive
5/5
GoogleOverall a good experience. KFH understood exactly what I was looking for and all properties showen were great and found the one i liked. Good support and advise from Samantha and found the process easy.
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Questions about Kinleigh Folkard and Hayward
Has Kinleigh Folkard and Hayward won any awards?
Yes. Kinleigh Folkard and Hayward won Trusted Agent in The Trusted Agent 2026 awards.
