Trusted Agent profile · London
★★★★★
798 reviews across 1 platform
298 Upper Street, London, N1 2TU
Part of Kinleigh Folkard, see every office.
Kinleigh Folkard's office in London, at 298 Upper Street, is rated 4.8 out of 5 across 798 reviews on 1 platform, including 798 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Kinleigh Folkard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI recently purchased a flat with the help of Crea Hicks, one of the agents at KFH. She was incredibly, helpful, responsive and professional throughout. She helped the whole process to be very smooth and hassle free. I would definitely recommend. OliverPositiveResponsiveness, Quality, Professionalism
5/5
GoogleI haven’t had a good experience with estate agents in the past but what sets KFH apart from the rest is their excellent customer service and in particular the courtesy received from Steve Daley 👌👌👌 thanks! …
5/5
GoogleAn amazing tailored service provided by Andre. Whilst I was initially apprehensive and overwhelmed when it came to my moving process I was made to feel at ease by Andre. His all round knowledge and interpersonal skills made the process an enjoyable experience. Will be recommending you guys! Kind Regards Lamarr Nestor
5/5
GoogleWhat an amazing bunch of people. I went in to enquire about a rental property. So helpful, friendly and just a good vibe. Super helpful. If you want honest, good service - go see them!
5/5
Googlei was incredibly impressed with Matthew at KFH, he was excellent to work with. Very responsive to questions, supportive during the various challenges we faced as both buyers and sellers and generally made the whole process much easier. I would not hesitate to work with Matthew and KFH again.
5/5
GoogleHelin, our agent, was very responsive and helped us with our tight schedule. Couldn’t have asked for a better experience. Definitely recommend.
4/5
GoogleGreat value properties on offer, and were helpful throughout the whole process, flexible when we needed them to be. Could sometimes take a little while to respond to queries, but on the whole very happy with their service. Would recommend.PositiveResponsiveness, Professionalism, Value
5/5
GoogleFantastic service from the sales team, especially from Matthew. Transparent throughout the whole process with excellent communication. It was a difficult transaction but Matt really helped push it through. Personalised service and professional throughout. Have now done both a purchase and sale with KFH and would highly recommend.
5/5
GoogleHad a great experience with Angela and Veronika, thanks so much for making the experience run so smoothly!
5/5
GoogleMy partner and I was looking for a lovely place. We have had a most professional service from Temitayo and Carla. Always helpful, and really efficiency. Thank you KFH:)
5/5
Googlei was incredibly impressed with Matthew at KFH, he was excellent to work with. Very responsive to questions, supportive during the various challenges we faced as both buyers and sellers and generally made the whole process much easier. I would not hesitate to work with Matthew and KFH again.
4/5
GoogleGreat customer experience from Catherine, who really listened to what we were looking for and took us from viewing to viewing in her vehicle. Because she listened to our brief, she managed to find us a rental within 3 viewings. Carla prepared our documents and answered questions promptly.
5/5
GoogleHelin provided such a great service and myself and my partner loved the viewing - couldn’t recommend her enough!
5/5
GoogleGreat experience with Khan and Jack at KFH. Fast moving and highly communicative. Always a collaborative and positive interaction, even when there are challenges to overcome. Can't recommend highly enough.PositiveResponsiveness, Professionalism
5/5
GoogleI've been very pleased with the service I've received from KFH over the last 5 years. Professional, courteous, friendly and helpful. Even through Covid they managed to find new tenants. I intend to stay with them.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleKFH Upper Street have been our letting agent for the past five years and we are very happy with their service. Carla, Sam and Khan always go the extra mile and it is reassuring to know they have our best interests at heart.
5/5
GoogleGreat experience with Crea. Very accommodating and went out of her way to deal with any questions/queries I had throughout the purchase process and to get things moving when lawyers weren’t playing ball.
5/5
GoogleIt was wonderful interacting with Angela. Her professional behaviour is highly recommended.
5/5
GoogleOf all the estate agents I have been to Steven Daley has by far been the most professional person I have come across. Well done Kfh for hiring amazing staff!!
5/5
GoogleWe' have been lucky to find an apartment in our desired neighbourhood through KFH and they have been very professional throughout the process. Andre and Carla have been prompt and responsive and the whole process was a breeze. Highly recommended agency!
4/5
GoogleI recently purchased a flat with the help of Euan, one of the agents at KFH. He was very professional and responsive, helping the whole process to be as smooth as possible and liaising between parties.PositiveProfessionalism
1/5
GoogleThe different employees kept contradicting each other, exposing their lies and deception. Steve in particular is a liar.
5/5
GoogleExtremely professional service, particularly from Jayden Salih in sales and Khan Cohen in lettings. We couldn’t ask for more support throughout both the leasing and sales processes. Thank you so much.
5/5
GoogleIt's been a pleasure working with KFH. They were fantastic and made the process very easy for me. Andre and Carla did a very good job and were very responsive during the whole process with me. I would definitely recommend.
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Yes. Kinleigh Folkard and Hayward won Trusted Agent in The Trusted Agent 2026 awards.
