Trusted Agent profile · London

Kinleigh Folkard and Hayward Sales reviews in London

★★★★★ Excellent

723 reviews across 1 platform

1 Burnt Ash Hill, London, SE12 0AA

Part of Kinleigh Folkard, see every office.

Kinleigh Folkard's office in London, at 1 Burnt Ash Hill, is rated 4.9 out of 5 across 723 reviews on 1 platform, including 723 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

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4.9 / 5

723

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Kinleigh Folkard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Great personable service from KHF Lee Lettings. KFH were proactive offering to take care of the letting side of things when we bought our new home (through KFH Lee Sales). Elliot came over to see the property first and gave some great advice. As we never let the property before we needed a lot of hand holding which the team provided in abundance. we got on offer on the third (!!) viewing and struck a deal within a week! Then Edmund and Sonny were guiding us through what we needed to do as a landlord. Overall, an excellent experience with KFH Lettings!

Jeanna · 22 June 2022

5/5

Google

Just wanted to say a big "thank you" to the KFH Lee team and in particular, Kieran, who looked after us incredibly well and made our house purchase so painless despite us being more than a little demanding (sorry!). We had numerous queries and requests which Kieran went above and beyond to resolve for us, arranging viewings at short notice, surveys to be carried out etc. all whilst liaising with an overseas seller. Thank you, Kieran, for managing the process so calmly and efficiently. We love our new home!PositiveResponsiveness, Professionalism

Robert · 22 June 2022

3/5

Google

3 stars just because everything related to real-estate is a horror I have had both good and bad experiences with this agency.. but I guess that’s normal. One thing I could definitely guarantee is that Edmund Abatan is great at his job! He genuinely cares about helping people find a suitable property (and he actually gets back to you on time!). I have had poor luck when it comes to finding the right place to rent, but Edmund is always trying his best to help me out! I would definitely describe him as professional, empathetic, and a great agent; both towards the landlord and towards any potential tenant! Real Estate Agencies need more genuine people like him Good job!

Lea · 22 June 2022

5/5

Google

I have been letting my property through KFH for over 20 years and in all that time I have never had a bad experience. The service has been exceptional. I live in Australia and have had to rely heavily on KFH to find my tenants and look after my property. Edmund Abatan in the Lee office has been responsible for finding my tenants in more recent times and he has been fantastic. Always happy to speak to me outside work hours due to time differences, polite, professional and responsive. I highly recommend Edmund Abatan and KFH. Thank you for your ongoing support.

Peter · 22 June 2022

5/5

Google

We moved to KFH from another estate agent and it has been peaceful bliss since Elliot took over for us! The processes seem to be meticulous and we are reminded of every stage with lots of notice. It has completely taken any pressure and stress away from me (a mum and running my own business). Elliot is so friendly and professional. He recently oversaw the advertisement of our property and around 30-40 viewings. We had several offers and some a significant amount above the asking price (which was at the top end anyway). He sent us detailed bios of all of the prospective tenants for us to select. The existing tenants then changed their minds and wanted to stay. Because they were such good tenants we allowed them to do this. Subsequently we ended up with a significant rent increase, kept our existing tenants, didn’t have the hassle of having to come up to London to do inventories etc AND KFH didn’t charge us anything at all for all their hard work. Thank you so much, we really appreciate it and it hasn’t gone unrewarded; we are delighted with our outcome and your professional and honest manner.

Cara · 22 June 2022

5/5

Google

I just wanted to say how amazing Tate from the Lee office was! Though I didn’t end up buying through her as I found my dream home elsewhere I just wanted to give her the recognition she deserves! She’s the only agent (and I’ve dealt with a lot over the last few months!) who actually took a genuine interest in my needs and wants. She showed my partner and I a few properties and I can honestly say she made the viewing experience so enjoyable! She’s friendly, honest and genuine unlike most pushy agents and I cannot recommend her enough! If you’re looking to buy in Lee, call Tate! Thank you so much Tate, we know who we’ll be using when we eventually come to sell!

Ben · 22 June 2022

5/5

Google

Great working with Mel on the sale of our house she has been excellent

Michelle · 16 March 2026

Agent replied · 12 October 2026

Thank you, Michelle, for your kind words about working with Mel. We are thrilled to hear that she provided excellent support during the sale of your house. Our knowledgeable team is dedicated to achieving truly successful outcomes for our clients. If you need any further assistance, please feel free to reach out to us.

5/5

Google

Arnaud did a great job on the sale of my leasehold flat. He was responsive, calm, courteous and got a fantastic result. He didn't push too hard but still kept the urgency up when needed. Really nice guy to work with and I would definitely recommend listing through KFH in Lee. Shout out to Ramsay as well for getting things going and keeping tabs through the process.

Ed · 27 July 2023

5/5

Google

Had a really great experience house-hunting with KFH. Melonie Farr was extremely helpful and professional. She showed us around several properties that ticked our boxes and was very in tune with what we wanted as first-time home buyers. Hopefully we won't be in need of their services for a long time but if so, we would not hesitate to use them again.

Mesha · 24 November 2023

5/5

Google

Micah is an Angel-Such a patient person to work with and very understanding,things went so fast,from scheduling me to view my first flat in London to sending me the paper work and finally giving me a move in date .. Thank you so much for being very patient with me Byanka.

Marie · 28 June 2024

5/5

Google

Excellent service from Micah Roye, very helpful and efficient. Would definitely recommend!

Salman · 26 March 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful feedback, Salman Ganiyu! We are delighted to hear that you experienced excellent service from Micah Roye and found him helpful and efficient. Your recommendation truly means a lot to us, and we are committed to providing you with reliable support and quality service in the future.

5/5

Google

A big shout out to Micah Roye. He guided us through the process, made sure we are aware about everything related to the property. I would highly recommend Micah to anyone!

Stavan · 16 April 2025

5/5

Google

Special thanks to Grace K and the entire team for their prompt response and support from the house showing and through the documentation process Kudos to you Grace super b service

Peace · 16 April 2025

5/5

Google

Excellent service, received an offer on my flat in record time, would recommend!

Anonymous · 16 March 2026

Agent replied · 12 October 2026

Thank you for sharing your experience with us. We're thrilled to hear you received an offer on your flat so quickly. Our knowledgeable team is dedicated to delivering reliable and supportive service, ensuring truly successful outcomes for our clients. We appreciate your recommendation and look forward to assisting you again in the future.

5/5

Google

I have had a lovely experience with KFH in regards to finding a nice home. Particularly the agent Jade Nash has been timely and effiecient from the viewing all the way to the referencing process. She has made everything very pleasant for me. KFH Lee is just a great branch that made it quick and easy to settle into my new home.

Wura · 25 October 2023

5/5

Google

Micah is an Angel-Such a patient person to work with and very understanding,things went so fast,from scheduling me to view my first flat in London to sending me the paper work and finally giving me a move in date .. Thank you so much for being very patient with me Byanka.

Teukeu · 7 June 2024

5/5

Google

Mel is a very clear communicator and always responsive- she managed my sale and purchase process post-offers very skilfully.

Jocelyn · 16 August 2025

5/5

Google

We recently secured a rental accommodation through KFH. Our lettings agent Edmund Abatan was really helpful and prompt answering questions and highlighting what needed to be done. The initial viewing arrangements were quick and easy via WhatsApp & once the accommodation was secured the rental paperwork was straightforward and not at all cumbersome as is with some agencies. No complaints at all, a good service 👍

Bethan · 22 June 2023

5/5

Google

Me and my family have truly had the best experience with this company! Especially Micah Roye who found us the perfect family home. The whole process was so smooth and Micah kept us in the loop through it all. We have now settled into our new home and I can not thank Micah enough :)

Tori · 22 February 2024

5/5

Google

I'm really grateful for the wonderful service received throughout the process. Fortunately, I got top notch guide by agent Micah, his prompt feedback on queries any day, anytime and amazingly even out of office hours, its simply the best. Micah Roye is absolutely a STAR!!!

Emmanuel · 20 August 2024

5/5

Google

Jade is a very amazing state agent, she is very friendly and inviting with her smile. She was very helpful and communicative of the property. It’s always pleasant to go for a viewing with an agent that makes you comfortable and welcomes you. I really wish a lot of estate agent could be as passionate about the job as she is.

Sofia · 25 September 2023

5/5

Google

Fantastic Service, Jenna made the whole process of letting out my property an enjoyable experience. From the beginning she explained in detail the different types of services they can provide us and the step-by-step process of how things will flow from on stage to the other. She always punctual with our meeting, patient with repeated questions and very professional in her attitude. We were lucky that the very first viewer rented the flat. She conducted all searched and arranged inventory taking without us having to do anything at all. We are very delighted with the services provided through Jenna Gray. We hereby recommend Kinleigh Folkard & Hayward Lee Estate Agents to everyone for your rental management services. Muhammad KamalPositiveResponsiveness, Quality, Professionalism

Muhammad · 28 August 2021

5/5

Google

A big thank you to Micah for helping me with my home search! Micah was so supportive and very attentive to the requirements we had. Many estate agents try to push you into the first one you see! But Micah really took our needs into consideration and found us a new home. Thank you again!

Loraine · 23 January 2024

5/5

Google

Our experience with Jonathan at the Lee branch of KFH has been superb. We made a decision to put our house on the market during the lockdown, Jonathan and team were excellent at getting our house marketed, working with us on the strategy. We had multiple offers and sold above asking within a couple of weeks. The sale process has been quite stressful (not due to Jonathan I hasten to add!), and Jonathan and team have been with us all of the way, exceptionally responsive and very proactive in solving issues. I’m sure there are cheaper options, but I don’t believe we would have achieved the price, speed and service that Jonathan and team provided. Would absolute use them again.PositiveResponsiveness, Quality, Professionalism, Value

Chris · 22 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Kinleigh Folkard and Hayward Sales

Has Kinleigh Folkard won any awards?

Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard, London won Gold.

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