Trusted Agent profile · London
★★★★★
271 reviews across 1 platform
29 Effie Road, London, SW6 1EN
Kinleigh Folkard and Hayward Sales's office in London, at 29 Effie Road, is rated 4.9 out of 5 across 271 reviews on 1 platform, including 271 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHad a great experience purchasing a flat in Fulham with KFH. Special thanks to Ruby for being so kind, easy to work with and most importantly determined! KFH also had the nicer selection of Flats as well.
Thank you for your lovely feedback. We're delighted to hear you had a great experience purchasing your flat in Fulham. Ruby will be so pleased to know her kindness, determination, and support made a real difference. Thank you for choosing KFH!
5/5
GoogleWe had the privilege of working with KFH Estate Agents to sell my late mother’s home, and from the very first meeting with India, our dedicated agent, we knew we were in excellent hands. India’s warmth, care, and efficiency were evident straight away. She approached every aspect of the process with genuine attention and insight, going above and beyond to highlight the home’s best features. I remember being particularly impressed when she took the time to examine every detail, even opening cupboards to point out additional storage space and how it could be a key selling point. India’s passion for her work shone through in every interaction. She patiently answered all my questions about her sales techniques, always explaining things clearly and with enthusiasm. What really stood out was how deeply she respected the sentimental value of the home, treating our family’s memories with kindness and understanding. It was clear that her motivation wasn’t just about making a sale; she genuinely cared about matching the right buyer to our cherished property. Within just three weeks, KFH secured a buyer for us. During the more stressful parts of the process, particularly when dealing with solicitors, India went above and beyond to keep everything running smoothly. She often stepped in to contact the solicitor directly, offering invaluable support. Her dedication, paired with Alistair’s assistance, made the experience far less overwhelming. In many ways, India felt like our trusted (and unpaid!) solicitor, tirelessly advocating for us and providing exceptional service. This positive experience was a stark contrast to our prior, disappointing six-month ordeal with another agency. KFH proved to be a breath of fresh air, demonstrating professionalism, efficiency, and genuine client care. They didn’t just find us a buyer, they found the right buyer, someone who could close the deal with all the necessary credentials. The team’s focus on building real connections and delivering results was truly impressive. I wholeheartedly recommend KFH to anyone looking for an estate agent that genuinely cares. Their commitment to achieving the right results, paired with outstanding client service, makes all the difference. Thank you to India ( a real asset to KFH), Alistair, and the entire KFH team for your dedication and support. We are deeply grateful for your hard work. Sincerely, The Hunte Family
5/5
GooglePeter Kasicki is an exceptional real estate agent! He helped my friend and me secure a beautiful rental flat in a great location, and the entire process was seamless thanks to his expertise. Peter shared valuable insights about the market, was incredibly communicative every step of the way, and navigated negotiations with skill and professionalism. He consistently went above and beyond, chasing updates, being proactive, and offering thoughtful advice that truly made us feel supported. I can’t recommend Peter enough for anyone looking for a reliable, dedicated, and knowledgeable agent. Thank you, Peter, for making what could have been a stressful experience such a smooth one!
5/5
GoogleWe had a fantastic experience with KFH Fulham & Chelsea, especially with Peter (Kasicki), and we cannot recommend them highly enough! From start to finish, Peter went above and beyond to help us secure our home. He navigated challenges with remarkable patience and professionalism, always focusing on finding solutions. We genuinely felt that he had our best interests at heart. If you are looking for an estate agent who truly cares, is highly skilled, and will go the extra mile for you, look no further than Peter and the KFH team. We are incredibly grateful for their hard work and could not be happier in our new home!
5/5
GoogleMegan at the KFH Fulham branch was incredibly helpful when I was exploring my move options. She introduced me to the possibility of expanding my search to Fulham and gave me a great understanding of the area. Her insight and local knowledge really helped me see the potential of branching out my search. I really appreciated her guidance and support
Thank you for sharing your experience Tegan. We are delighted that Megan's knowledgeable support and local expertise helped you explore your options in Fulham. Our team is dedicated to aligning with our clients' goals and delivering truly successful outcomes. If you have any further questions, please feel free to reach out to us
5/5
GoogleRuby has been great in assisting my search so far!
Thank you for sharing your positive experience with us. We are glad Ruby has been supportive in your search so far. Our knowledgeable team is dedicated to aligning with your goals for truly successful outcomes. Please reach out if you need further assistance as we are here to help.
5/5
GoogleI recently spoke with Megan at the KFH Fulham branch over the phone, and she was fantastic. She took the time to really understand what I was looking for and helped identify properties that genuinely matched my search criteria. She was professional, knowledgeable, and very easy to deal with. A great experience overall, thank you, Megan!
Thank you for sharing your wonderful experience with us, Katie. We are thrilled to hear that Megan provided you with such knowledgeable and supportive service. Our team is dedicated to understanding our clients' needs and delivering quality results. We appreciate your feedback and look forward to assisting you again in the future
5/5
GoogleGreat team, always reachable during the purchase process. Ruby and Alistair were very helpful and patient.
Thank you for taking the time to share your feedback. We're really pleased to hear that you found the team easy to reach throughout your purchase. Ruby and Alistair will be delighted to know their support and patience helped make the process smoother for you. We truly appreciate your kind words.
5/5
GoogleAbsolutely the best estate agents I have ever come across. Tom, Alistair and the team from the Fulham Office could not have been more helpful throughout our entire entire buying process. They were knowledgeable, efficient, professional and friendly and always responded incredibly quickly to all queries, large and small (even responding outside normal working hours). These guys really go the extra mile and it was an absolute pleasure doing business with them. Definite 5 stars - I could not fault anything.
5/5
GoogleI had a wonderful experience with this firm when purchasing my new property. My agent Ruby was pleasant, erudite and extremely helpful. Would highly recommend using this firm when purchasing a property.
5/5
GoogleKFH have sold s number of my properties and I’ve also brought from them. With so many estate agents to choose from I only ever use KFH. They instantly get what good customer service is. They are not pushy, they age realistic professional and likeable. Especial mention goes to Ruby Keeble, she is a super agent, on the ballv very responsive and chases along the desk at each stage. Alistair Kidner runs a good office and I highly rate him and his staff. Pat Keogh
5/5
GoogleI just exchanged on a sale supported by KFH and I'm really impressed with the service they have given and how they have supported the process throughout. It starts with scheduling competent viewings, giving good and fair advice to both buyer and seller, recommending competent solicitors and continuously staying on the ball. I will never forget, that at one point a tree had fallen and India as a sales agent attended together with a relative personally to it free of charge to get it removed. Also their fees are fair and significantly below some other agencies in the area. Great job done throughout! Thank you!
5/5
GoogleI found whole experience with KFH Fulham and Chelsea really smooth. Everyone was super efficient and lovely to deal with, especially India who went above and beyond for me. India was so helpful with her effective communication and her excellent viewings. India was able to answer any questions that I had and was so knowledgeable on the properties that she was showing me. She’s an absolute star and is clearly so passionate about her job, which really rubs off on her clients.
5/5
GoogleRuby exceeded all expectations as our sales negotiator. From the first viewing to completion, she kept us informed, guided us through every step, and handled all negotiations with professionalism and care. Her market knowledge and calm approach made what could have been a stressful experience truly enjoyable. We’ll definitely work with her again in the future.
Thank you for taking the time to leave such lovely feedback. We're so pleased to hear how well Ruby supported you from the first viewing right through to completion. Her market knowledge, clear communication, and calm, confident approach are exactly what we strive for, and it’s great to know they helped make the experience smooth and enjoyable.
5/5
GoogleWe have just rented a property through KFH Fulham and are so impressed with the service we received. In particular, Valerija helped us find the perfect property to call our home. She was quick to respond, extremely helpful and very kind during a stressful time which made our experience with KFH even better. Thank you Valerija and team!
5/5
GoogleMy experience working with KFH Fulham and Chelsea, and with Peter Kasicki in particular, was exemplary. Whilst searching for a one-bed flat in the area I often dealt with other Estate Agents who disregarded key criteria, showed unsuitable properties and were inconsistent in their communication. Peter was consistent, reliable and really took the time to listen carefully to my needs and concerns. I particularly valued his honesty- he was upfront with highlighting potential issues with properties and offered sincere, genuine advice, resulting in a trusting relationship. He was also extremely diligent in answering any follow-up questions post viewing and even sharing detailed videos of the properties with helpful commentary. All in all I would thoroughly recommend Peter and the KFH team to anyone who is looking in the area and wants genuine support in the process.
5/5
GoogleI had a really positive experience working with Ruby. She was incredibly helpful and patient throughout the whole process, showing me lots of different properties. Her professionalism and friendly approach made the whole experience much less stressful. I’d definitely recommend her to anyone looking for a supportive and genuine estate agent.
Thank you for sharing your experience, Ben. We are thrilled to hear that Ruby provided you with such helpful support and made the process feel much less stressful with her professionalism and friendly approach. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
5/5
GoogleAfter a while of looking, through being very picky. The team at KFH were amazingly helpful. Peter and Tom were very professional and great at staying in touch. In the end Peter managed to find exactly what we were looking for in a rental. Exactly what you'd hope for in an agent and agency.
5/5
GoogleThe team of KFH in Fulham have done it again. Ruby and Alistair have been extremely helpful, always available, and chasing the various parties involved in this sale. Always happy to come back! Highly recommended.
Thank you for sharing your wonderful experience with our team. We are delighted to hear that Ruby and Alistair provided you with reliable support throughout your sale. Our knowledgeable team always strives for truly successful outcomes, aligning with our clients' goals. We appreciate your recommendation and look forward to assisting you again in the future
1/5
GoogleI had a terrible experience with Peter Kasicki. He is seemingly incredibly dishonest with his work and has been both very rude and strangely unresponsive for a lettings agent. I’m appalled that KFH would hire such a lettings agent to represent him.
Hi there, we’re disappointed to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we would like the opportunity to address your concerns directly. If you’re willing, please contact our Fulham Broadway lettings team at 020 7736 6737 or fulhambroadway.lettings@kfh.co.uk so we can work towards a resolution.
5/5
GoogleI couldn't recommend KFH Fulham more. Valerija Christensen was incredibly helpful, not only with helping me find a great flat but also helping me liaise with the landlords to negotiate my contract. Communication was always quick and helpful and Valerija was always available to answer one of my many questions. Thank you Valerija!
5/5
GoogleCannot recommend Alistair at Fulham KFH highly enough for his support and interest shown in the recent sale of my property. He was always willing to help with my queries and to chase responses on my behalf. His team members were also extremely friendly towards me. Very much appreciated.
5/5
GoogleI moved here as an international student and quickly learned that London is not friendly towards international students. HOWEVER, Valerija and KFH saved me. From the moment I walked through the door as a total stranger to the moment I signed my lease, I was in good, knowledgeable hands.
5/5
GoogleI had a fabulous experience through the journey to purchase my flat in Fulham. ALISTAIR, RUBY and thir team had been great and showed a good understanding of the market.
Thank you for sharing your fabulous experience, Eugenia. We are delighted that our knowledgeable team provided you with quality support throughout your flat purchase. Our local expertise and understanding of the market truly aim for successful outcomes for our clients. We appreciate your trust in us and wish you all the best.
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