Kinleigh Folkard and Hayward Lettings reviews

★★★★★ 5/5

Google

I cannot speak highly enough of the service I received from Liam. From the very first interaction through to the final stages of purchasing the property, he demonstrated an outstanding level of professionalism, efficiency, and genuine care. The entire process can often feel overwhelming, but Liam made it seamless and stress-free from start to finish. What truly set Liam apart was his empathy and understanding. He took the time to listen, answered every question with patience, and ensured I felt informed and confident at every step. His communication was clear, timely, and reassuring, which made a significant difference throughout the transaction. No matter the situation, Liam remained calm, proactive, and solution-focused. Liam consistently went above and beyond what was expected of an estate agent. He managed every detail with precision, coordinated effectively with all parties involved, and ensured the process moved forward smoothly without unnecessary delays. His commitment to delivering an exceptional service was evident in every interaction. Having dealt with many estate agents in the past, I can confidently say that Liam is truly one of a kind. His professionalism, integrity, and dedication distinguish him from the rest, and he sets a standard that others in the industry should aspire to. I would not hesitate to recommend Liam to anyone looking to buy or sell a property, he is an absolute credit to his profession.

Shahenaz · 19 December 2025

★★★★★ 5/5

Google

It is not an understatement to say that we could not be more appreciative of the team and especially Sid. He has been absolutely outstanding at every step of the journey. Professional and personable in equal measure, and a pleasure to work with at every step, he has been extremely kind and supportive in assisting us with this move. Having worked with a number of agents in the past, all I can say is that we will be firm advocates of his and KFH if anyone we know needs a recommendation from us. Credit where credit is due, and many thanks Sid!

Jeremy · 28 November 2025

★★★★★ 5/5

Google

I worked with Liam to sell my flat in 2025 and was very happy with the experience. He kept me regularly updated throughout the process, and was always easy to reach when I had questions. On the sale side, Liam communicated well with the buyers to get the best outcome for everyone and to make potentially challenging moments much more manageable. The sale progressed smoothly and roughly on schedule, with both parties kept well informed whenever there were any delays. Liam was especially excellent towards the end of the process, working hard to get the sale over the line. I would highly recommend Liam and KFH Finchley to anyone looking to sell in the area.

Harriet · 16 October 2025

★★★★★ 5/5

Google

We had a wonderful experience with KFH North Finchley, especially thanks to Liam Huseyin. He was always approachable, readily available for viewings, and provided clear, helpful guidance throughout the process. Liam was there from start to finish going over and beyond to make sure everything went smoothly. Extremely professional, prompt, and supportive at every step. We’re very happy with our experience and truly grateful for his help.

Suhani · 16 November 2025

★★★★★ 5/5

Google

KFH have been very efficient during this whole process of organising mine and my partner's new tenancy agreement. I was able to view the property the same day, just a few hours after submitting my interest! It has especially been a pleasure liaising with the estate agent Randall from the North Finchley branch - very professional, personable and quick in getting information to us whenever we needed a question answered. We're looking forward to getting everything moved in and settled now. Thank you Randall and KFH team! All the best, Miranda

Miri · 2 April 2026

★★★★★ 5/5

Google

I had a great experience working with Randal while finding somewhere to rent. From the very beginning, he was incredibly helpful, responsive, and professional throughout the entire process. He made everything feel straightforward and stress-free, ensuring that all the details were handled efficiently and to a high standard. Out of all the agents I viewed properties with, Randal really stood out for all the right reasons. His approach was not only knowledgeable but also genuinely caring. It was clear that he wanted to make sure everything was right for me, rather than just rushing through the process. I would highly recommend Randal to anyone looking to rent or find a property. His professionalism and dedication truly make a difference.

Arian · 26 March 2026

★★★★★ 5/5

Google

We recently worked with Sid at KFH to secure a temporary rental property, and we couldn’t be happier with the experience. As it had been many years since we last rented, we were a bit unsure about the process, but Sid made everything incredibly straightforward and stress-free. He was professional, responsive, and always willing to guide us through each step, making sure we felt confident and informed throughout. He made what could have been an unfamiliar process feel simple and manageable. We would highly recommend both Sid and KFH to anyone looking to rent, excellent service from start to finish.

Samantha · 26 March 2026

★★★★★ 5/5

Google

KFH and particularly Liam have been fantastic throughout our house purchase. We truly felt throughout the process that Liam had our best interests at heart and helped us with the process every step of the way. Buying our first house was quite daunting but having Liam’s help really made the process much easier. Couldn’t recommend KFH and Liam enough! Thank you.

E · 5 December 2025

★★★★★ 5/5

Google

I had a fantastic experience working with Catalin Florea from Kinleigh Folkard & Hayward. He was extremely informative, responsive, and supportive throughout the entire process of finding and securing our new home. Catalin was always on hand to answer any questions and made everything smooth and stress-free. I highly recommend KFH and especially Catalin for anyone looking to rent truly outstanding service!

Shauna · 16 November 2025

★★★★★ 5/5

Google

I’m very happy that Sid supported us throughout the process of renting our apartment. My experience with him was excellent he was always responsive, communicated clearly, and remained patient and professional every step of the way. As a family relocating from abroad, the entire process could have been quite complex. However, thanks to Sid’s professionalism, dedication, and willingness to help, even the complicated parts became simple and manageable. Thank you for the attentive, caring, and patient guidance throughout the process. I would absolutely recommend Sid’s services, and in fact I have already recommended him to another family. Many thanks.

Elinor · 16 March 2026

★★★★★ 5/5

Google

Went through KFH to find a flat and even though it was not an easy process, as moving never is, but they really helped me through it! Especially Randall, he really helped me through the situation, every step of the way, constant communication and transparency making the process easier for me - made me feel like I had someone to go to if I need it. I got the flat in the end and i’m extremely happy and grateful for the help and dedication from Randall and the rest of the team who has a helping hand. Thank you!!!

Rebecca · 16 March 2026

★★★★★ 5/5

Google

We had a really excellent experience working with Randall at KFH. We were securing our flat while relocating from abroad, so we were dealing with a time difference and couldn’t view the property in person, but Randall made the whole process feel smooth from the start. Communication was always clear, timely, and reassuring. The house tour video was exceptionally thorough and thoughtfully done, which made a huge difference in helping us feel confident moving forward remotely. Any questions we had were answered quickly, and Randall was consistently responsive and on top of every detail throughout the process. We’re very grateful for the support and would highly recommend Randall and KFH to anyone looking for a reliable, kind, and professional agent!

Courtney · 16 March 2026

★★★★★ 5/5

Google

Iv been renting for a long time and i can happily said that the service and professionalism given to me and my Girlfriend has been incredible, a huge shout out to Sid Rawal for his hard work and help at every corner. Your hard work is certainly appreciated, thank you! Highly recommend if you are looking to move.

Sean · 26 November 2025

★★★★★ 5/5

Google

A huge thank you to Afzal for all his dedication and hard work on the sale of my property. This was a difficult/stressful transaction, I honestly think we only reached exchange because of Afzals patient and calm work ethic. Highly recommend.

Rachael · 26 March 2026

★★★★★ 5/5

Google

I highly recommend Randall Nekadio! He is a very professional, reliable, and helpful real estate agent. He assisted me throughout the entire apartment rental process, answered all my questions promptly, and made sure everything went smoothly. Thanks to him, the experience was easy and stress-free. Thank you for your support and professionalism! If I were to rent another property in the future, I would choose him again. Thanks youu !!!

Adiță · 16 March 2026

★★★★★ 1/5

Google

Title: Poor transparency on renewal terms, disappointing experience as a landlord I used KFH to let my property under a fixed two-year agreement, paying a fee of £3,000 + VAT upfront. While the initial letting process was handled competently, I was very disappointed by the lack of transparency around what happens at the end of the fixed term. It was not made clear that selecting a “0% renewal” option would mean KFH would provide no support whatsoever at the end of the tenancy, including even basic administrative assistance, unless a new commission-based agreement was entered into. To make matters more confusing, I received a standard renewal email outlining options such as rent review and statutory notices, which suggested KFH would be able to assist. This was later withdrawn, and I was told no support would be provided unless I agreed to a new fee structure. As a result, I had to manage the entire tenancy rollover and legal process myself, which was not what I reasonably expected after paying a substantial upfront fee. The issue is not about paying for additional services, but about clarity and consistency. Had the implications of the fee structure been explained properly at the outset, I would have made different decisions. Overall, the experience felt short-term and transactional rather than focused on long-term landlord relationships.

Sunil · 9 April 2026

★★★★★ 1/5

Google

I had a very disappointing experience with this estate agent. I called to arrange viewings for three different properties and was told they would phone me to confirm, but I never received any follow-up. Four days later, I found out the properties had already been let. This has happened at other branches as well, and the repeated lack of communication feels unprofessional and frustrating. Based on my experience, it also seemed like certain enquiries were consistently delayed or ignored, which left me feeling unfairly treated. Overall, I cannot recommend this agency due to their lack of follow-through and inconsistent service.

S · 16 March 2026

★★★★★ 5/5

Google

We’re so grateful to Catalin from the lettings team for making the process of finding and finalising our flat so smooth. Catalin was incredibly responsive, helpful, and supportive throughout, and thanks to the KFH team we’re now settled in a home we love!

Jay · 12 December 2025

★★★★★ 5/5

Google

Sunny Barhey at KFH was the agent acting for my sellers. He was a joy to deal with, keeping me up to date on everything without being annoying. My sale took a while to go through but in the meantime Sunny kept in touch with the sellers and with me to keep the transaction on course. I would absolutely recommend KFH.

Carmel · 26 March 2026

★★★★★ 5/5

Google

Had a really great experience with Liam Huseyin. He was super communicative, friendly, and helpful, really helped move things along for everyone. Would absolutely work with him again if selling, he made sure everything went smoothly! Thanks so much Liam.

Dexter · 12 December 2025

★★★★★ 5/5

Google

We had an excellent experience with the KFH Finchley lettings team. The process of finding our flat and settling in was smooth and stress-free thanks to their professionalism. A special thank you to Catalin Florea, who was outstanding, helpful, attentive, and always going the extra mile. Highly recommend their services!

Abass · 15 September 2025

★★★★★ 5/5

Google

Finding a new home can be stressful, but my experience was made much easier thanks to Sid. He was consistently helpful and communicative, ensuring I was kept in the loop at every stage. I'm very happy with my new apartment and grateful for the smooth rental process. Thank you Sid.

Moran · 2 September 2025

★★★★★ 5/5

Google

We had the pleasure of working with Catalin Florea during our search for a new rental property, and we couldn’t have asked for a better experience. From our very first interaction, Catalin was professional, responsive, and respectful. He knew the property very well and was able to answer all of our questions clearly. He also followed up quickly with any additional information we requested. We would highly recommend Catalin to anyone looking for a property, you’ll be in excellent hands!

Claire · 11 July 2025

★★★★★ 5/5

Google

Sid was an absolute pleasure to work with professional, responsive, and genuinely committed to getting the best outcome. He is very personable and he made the whole process smooth and stress-free, always keeping me informed. I wouldn’t hesitate to recommend him to anyone looking for a reliable estate agent.

Yasmin · 26 March 2026