5/5
GoogleHad a superb experience buying my property from KFH. Ramsay was very knowledgeable and responsive and provided me with lots of helpful advice outshining the agents I sold with. I would definitely use them again!
Trusted Agent profile · London
Kinleigh Folkard and Hayward Lettings reviews in London
★★★★★
584 reviews across 1 platform
Station Approach, 1 Burnt Ash Hill, London, SE12 0AB
Part of Kinleigh Folkard, see every office.
Kinleigh Folkard's office in London, at Station Approach, is rated 4.9 out of 5 across 584 reviews on 1 platform, including 584 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Kinleigh Folkard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleAmazing service, Very professional and polite from the whole team but especially Kyle he manage to get the home I really needed and wanted, would recommend him and the whole team at Kinleigh Folkard & Hayward Lee estate agents to anyone that needs to sell rent or buy
5/5
GoogleJade was very helpful and flexible around timings with arranging a viewing for a flat and very responsive to any questions.
5/5
GoogleWe’ve had the pleasure to work with Micah Roye throughout the process of securing our new home. He has been super kind, responsive and made it all really smooth and easy (which is a lot to say when moving house!). I really recommend KFH after the experience we’ve had with him. Big thanks!!
5/5
GoogleJenna was very friendly, professional, understanding and helpful throughout our experience of renting a property. A smooth, stress free process, especially in a pandemic, was really appreciated and will definitely recommend KFH in the future. Thank you so much!PositiveResponsiveness, Professionalism
5/5
GoogleI was very nervous and knew very little about what to look for when I knew I wanted to search and find a new home for myself. I got into contact with kfh in Lee, and the team were super helpful and professional in explaining the process to me and discussing my options. I would highly recommend this kfh to anyone looking for a new home. I first spoke to a lady by the name of Tate on the phone - she was friendly, patient and professional when talking with me and taking my details down. I was satisfied after speaking with her, and she made me feel more at ease given how nervous I was at the beginning of this whole process. I would highly recommend - great service.PositiveResponsiveness, Professionalism
5/5
GoogleAlbert L There are estate agents and there is KFH Lee estate agents. From my initial call to Elliot (the branch director) I was given excellent guidance and advice to market my property. I met the team of Elliot, Jade and Edmund, and what a team. Great communication, very friendly, professional and always on hand to help and put my mind at ease. In short, they did exactly what they said they were going to do, and did it extremely well. A fantastic team, very well lead. I can’t thank you enough.
5/5
GoogleI would be happy to recommend Dan Webster at KFH Lee. Moving house can be a harrowing ordeal, so I was glad to have him on our side. Dan secured several offers, kept things moving, made sure all parties were informed, and was engaged, supportive and positive throughout.
5/5
GoogleEdmund Abatan was really helpful helping myself my husband with our rental house. Explained each step to us and made sure to update us on what was next. Thank you very much Edmund.
5/5
GoogleEdmund from KFH Lee has been very helpful in my property search, he is kind, proactive and very professional and is very responsive. I highly recommend his services, you will not be disappointed!
5/5
GoogleMicah worked extremely hard to find me the right property, showing me several ones that appealed to me, but after a long journey of looking, my partner and I have now decided to buy. So thank you for all of your hard work, I will definitely be recommending you to friends and family. This young lad goes above and beyond, well done.”
5/5
GoogleI want to thank MICAH ROYE for helping me and my family with the search for a property, very good and fast service, we are very satisfied with the result!! Thank you very much!
5/5
GoogleOur experience buying a house with KFH was great, we had great response times on queries and they also helped us through each stage of the process. A special thanks to Kyra who was always very professional and helpful
5/5
GoogleJenna kept us informed throughout the process of finding new tenants and getting our home ready for rental. No question was too silly to answer and she always returned our calls. Very re-assuring and professional service.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleKFH worked tirelessly to be able to secure an offer on our property. At the end stage of the process Jonathan kept in touch and did all he could to ensure a positive outcome. I would highly recommend using them in the future.
5/5
GoogleMel was amazing at finding properties that were right for us, an excellent agent would reccommend!
5/5
GoogleEdmund was excellent in my property search. He is professional and honest and has a good eye to detail. Would highly recommend
5/5
GoogleI highly recommend KFH Lee. My dealings with Edmund Abatan have been 5-star plus. Ed assisted my husband and I with a let in Hither Green. He was honest, professional and went more than the extra mile to assist us. We can only say good things about the agency and Ed. If you're looking for a lease or want to let your property I'd advise you use Ed. He's outstanding.
1/5
GoogleMy experience was just terrible. They had one set of photos and the price originally. Then they forced me to bet 100£ more to the original price. But after I've paid the security deposit they told a different story about what will be included and what not, and about ownership of this property. On top, they changed the price and photos on the website to prove their arguments. I don't know about experience of other people with this letting agency but I've just lost my money and time. Be careful with these people.
2/5
GoogleWe bought a house through KFH Lee back in March and weren't impressed with the service. I'm definitely glad I wasn't selling through them! We always had to do the chasing of the agent we were dealing with. They rarely returned our calls yet had an annyoing habit of leaving us voicemails saying "call me back please" - never explaining what the call was about. Often it was to check progress on something they should already have been dealing with. I also didn't like their pushy upselling tactics saying that we had to speak with their financial advisors and conveyancers it would "Put our offer in a better light". We sold with a different local agency who did also upsell their conveyancing service but in a much less pushy way.NegativeResponsiveness
5/5
GoogleI viewed a rental property with Edmund that in the end we didn't go for. However, Edmund contacted me a week later saying he had a property he thought matched our needs. Within an hour and a half we were viewing the property and had an offer accepted before it hit the main property sites. We were delighted with the service from Edmund and since the offer was accepted he has kept us up to date and guided us through the process seemlessly. Excellent service and would recommend.
5/5
GoogleMy family's experience with KFH Lee Branch so far has been great! We were contacted by Sonny and in less than a week we found the perfect home and our offer was accepted. The best think about working with the agent Sonny, was his efficient communication. We were able to get in touch any time during the day and he was always very helpful, and with a great level of professionalism. I would definitely consider and recommend the KFH Lee branch anytime in the future!
5/5
GoogleAlbert L There are estate agents and there is KFH Lee estate agents. From my initial call to Elliot (the branch director) I was given excellent guidance and advice to market my property. I met the team of Elliot, Jade and Edmund, and what a team. Great communication, very friendly, professional and always on hand to help and put my mind at ease. In short, they did exactly what they said they were going to do, and did it extremely well. A fantastic team, very well lead. I can’t thank you enough.
5/5
GoogleAdd a conversation with a lovely well spoken lady (Grace) she put my anxious mind at ease was very kind & patient with me we need more people like Grace in this world.
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Questions about Kinleigh Folkard and Hayward Lettings
Has Kinleigh Folkard won any awards?
Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard, London won Gold.
