Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI had a very disappointing experience with this estate agent. I called to arrange viewings for three different properties and was told they would phone me to confirm, but I never received any follow-up. Four days later, I found out the properties had already been let.
This has happened at other branches as well, and the repeated lack of communication feels unprofessional and frustrating. Based on my experience, it also seemed like certain enquiries were consistently delayed or ignored, which left me feeling unfairly treated.
Overall, I cannot recommend this agency due to their lack of follow-through and inconsistent service.
S · 22 March 2026
Agent replied · 22 April 2026
Thank you for sharing your experience with us, We sincerely apologise for the lack of follow-through and communication you faced. We understand how frustrating it is when enquiries are delayed or ignored, and we are committed to enhancing our service. Please reach out to us directly to discuss your concerns further; your feedback is invaluable to us.
★★★★★ 5/5
GoogleFantastic service from start to finish from Randall at Kinleigh Folkard & Hayward. He was incredibly responsive, answered every message quickly, and kept every promise he made. He truly went the extra mile to secure our beautiful flat for us. If you want a reliable, hard-working agent, Randall is the best.
Lisa · 22 June 2026
★★★★★ 5/5
GoogleSunny Barhey at KFH was the agent acting for my sellers. He was a joy to deal with, keeping me up to date on everything without being annoying. My sale took a while to go through but in the meantime Sunny kept in touch with the sellers and with me to keep the transaction on course. I would absolutely recommend KFH.
Carmel · 1 April 2026
★★★★★ 5/5
GoogleFinding a new home can be stressful, but my experience was made much easier thanks to Sid. He was consistently helpful and communicative, ensuring I was kept in the loop at every stage. I'm very happy with my new apartment and grateful for the smooth rental process. Thank you Sid.
Moran · 20 September 2025
Agent replied · 20 March 2026
Thank you so much for sharing your fantastic experience with Sid. We are happy to hear that he made your search for a new home easier and that you are so happy with your new apartment. Your feedback truly reinforces our commitment to providing reliable customer service, and we look forward to supporting you in the future.
★★★★★ 5/5
GoogleHad a really great experience with Liam Huseyin. He was super communicative, friendly, and helpful, really helped move things along for everyone. Would absolutely work with him again if selling, he made sure everything went smoothly! Thanks so much Liam.
Dexter · 20 December 2025
Agent replied · 20 March 2026
Thank you so much for your kind words. We are thrilled to hear that Liam provided you with such a great experience and that his communication and support helped everything go smoothly.
★★★★★ 5/5
GoogleWe had an excellent experience with the KFH Finchley lettings team. The process of finding our flat and settling in was smooth and stress-free thanks to their professionalism. A special thank you to Catalin Florea, who was outstanding, helpful, attentive, and always going the extra mile. Highly recommend their services!
Abass · 20 September 2025
Agent replied · 20 March 2026
We're thrilled to hear that you had an excellent experience with our KFH Finchley lettings team and that Catalin provided you great support. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleI had an excellent experience renting a property through Sid Rawal at Kinleigh Folkard & Hayward, Finchley. From start to finish, Sid was professional, approachable, and extremely knowledgeable about the rental process. He guided me through viewings, paperwork, and all the formalities with patience and clarity, making the whole experience smooth and stress-free. Sid was always quick to respond to questions and went above and beyond to ensure everything was handled efficiently. I highly recommend Sid to anyone looking to rent a property in the Finchley area, as his dedication and expertise truly make the process seamless.
Uditha · 20 September 2025
★★★★★ 5/5
GoogleThank you to all of the team at KFH Finchley but especially Sebastien. You kept us informed of every detail and went above and beyond for us with the purchase of our property. Thank you so much.
Eleni & Pany
Eleni · 22 July 2026
★★★★★ 5/5
GoogleWe highly recommend KFH, especially Randall in the North Finchley lettings team!
Randall was fantastic throughout, friendly, professional, and always kept us updated with excellent communication. He made the whole process smooth and stress-free. Thank you again for all your support!
Cheney · 22 July 2026
★★★★★ 5/5
GoogleAfzal was a pleasure to work with throughout the process. He was professional, approachable and always easy to communicate with, making everything straightforward and stress free. I'd happily recommend him to anyone looking for a reliable agent
Imaadh · 8 August 2026
★★★★★ 5/5
GoogleWe recently completed a rental through KFH Finchley and I would highly recommend their services.
Special thanks to Randall for guiding us through the process and being very responsive with communication and keeping us informed of the next steps.
Jeff · 22 July 2026
★★★★★ 5/5
GoogleWe had the pleasure of working with Catalin Florea during our search for a new rental property, and we couldn’t have asked for a better experience. From our very first interaction, Catalin was professional, responsive, and respectful.
He knew the property very well and was able to answer all of our questions clearly. He also followed up quickly with any additional information we requested.
We would highly recommend Catalin to anyone looking for a property, you’ll be in excellent hands!
Claire · 20 July 2025
★★★★★ 5/5
GoogleWe are extremely satisfied with the service provided by Bobbie Deboo (KFH lettings agent )She were professional, responsive, and knowledgeable throughout the entire process of finding a new property for us . From the initial listing to the final paperwork, she was always available to answer our questions and kept us informed every step of the way. We appreciate her attention to detail and her commitment to finding a suitable rent . We would highly recommend her to anyone.Thank you Bobbie
Sibel · 20 June 2025
★★★★★ 5/5
GoogleSebastian made the entire home buying process smooth, stress-free, and actually enjoyable. He was professional, responsive, and genuinely cared about finding the right fit for me. I always felt informed and supported every step of the way. …
Gjoke · 22 June 2026
★★★★★ 5/5
GoogleI have just agreed a let on my flat and have used KFH in north finchley. They have extremely helpful in finding new tenants ,I would definitely recommend other landlords to them .I would like to thank both Randall Nakadio and Maria mortzi In particular for helping me at every stage of the process. They have have definitely gone the extra mile for me ,and have made a very easy process,very professional and helpful in every way .I have already recommend them to other property owners who I know .
Xmysticmalia · 1 August 2026
★★★★★ 5/5
GoogleSid was an absolute pleasure to work with professional, responsive, and genuinely committed to getting the best outcome. He is very personable and he made the whole process smooth and stress-free, always keeping me informed. I wouldn’t hesitate to recommend him to anyone looking for a reliable estate agent.
Yasmin · 25 March 2026
★★★★★ 5/5
GoogleIt was a great experience with KFH. From viewing till move in was excellent and seamless. Catalin was so helpful and professional throughout the process and I will definitely recommend to anyone looking for an excellent service.
Ayobami · 20 September 2025
Agent replied · 20 March 2026
Hi Ayobami, thank you for your wonderful feedback. We are thrilled to hear that your experience with KFH was great, and we appreciate your kind words about Catalin's helpful and professional support. We look forward to assisting you again in the future.
★★★★★ 5/5
GoogleRandall was great! Smooth and effortless transaction when helping us find our new home. Highly recommended.
Tyler · 25 March 2026
Agent replied · 22 April 2026
Hi Tyler! We're thrilled to hear that Randall provided you with a smooth and effortless transaction in finding your new home. Your recommendation means a lot to us.
★★★★★ 5/5
GoogleI recently had a fantastic experience with KFH North finchley while searching for a rental property. The entire process was smooth, professional, and stress-free thanks to their dedicated team.
A special thank you to Catalin, who was incredibly helpful as my personal letting agent. He was responsive, knowledgeable, and truly went the extra mile to ensure I found the right property. His clear communication and genuine support made a real difference.
I’d also like to give a special shout-out to Julie Button for her efficiency and reliability in sending all the necessary documents and emails on time. Her attention to detail helped keep everything on track and made the admin side of the process seamless.
Thanks to Catalin and the wider KFH team, I found a fantastic property that fits my needs perfectly. I would highly recommend their services to anyone searching for a home in London.
Syamaprasad · 20 May 2025
★★★★★ 5/5
GoogleI wanted to share my experience with Randall at KFH. He was fantastic from beginning to end! His wonderful friendly nature is also what makes him approachable through out the signing process which is very important when signing onto a new property! He happily and patiently answered all of my queries. He worked quickly and went above and beyond to get things sorted for us which reflected his hard work ethic. I highly recommend asking for Randall at KFH!
Aysha · 22 July 2026
★★★★★ 5/5
GoogleKfh helped us buy our new house and Sebastien was our agent. He did such an amazing job and went above and beyond anytime we came across any challenges.
Would highly recommend Kfh and Sebastien for house purchasing :)
Oliver · 22 May 2026
★★★★★ 5/5
GoogleWanted to make sure I leave a review for the wonderful service we received from Randall Nekadio. I’ve spent at least 2 months property hunting and I can easily say he was the most hospitable and kind person we’ve worked with. He keeps you in the loop, tries his best to put you in the best of light to strengthen your chances at getting the property, and more. It’s been a pleasure to have his help.
Sulayman · 1 August 2026
★★★★★ 5/5
GoogleI had an excellent experience renting a property through catalin florea at Kinleigh Folkard & Hayward, Finchley. From the beginning to the end , catalin was professional, approachable, and extremely knowledgeable about the rental process. He guided me through viewings, paperwork, and all the formalities with patience and clarity, making the whole experience smooth and stress-free. Catalin florea was always quick to respond to questions and went above and beyond to ensure everything was handled efficiently. I highly recommend catalin florea to anyone looking to rent a property
Kwabena · 20 September 2025
Agent replied · 20 March 2026
Thank you so much for your fantastic review! We are delighted to hear that your experience with Catalin and at KFH Finchley was excellent. Your kind words inspire us to continue providing the highest quality support to our clients.
★★★★★ 5/5
GoogleI recently letting new home through KFH Finchley, and I couldn’t be happier with the experience. Sid Rawal, who handled my letting, was absolutely fantastic from start to finish. He was professional, efficient, and always available to answer my questions, no matter how big or small. His knowledge and dedication made the whole process smooth and stress-free.
The team at KFH Finchley provided excellent service, keeping me informed at every stage and ensuring everything moved forward without delays. I highly recommend them to anyone looking to buy - shell or letting a property. A huge thank you to Sid Rawal, Sebastien and the entire team for their hard work and support.
Special Hartley thanks to Mr. Sid Rawal for all your support.
Ved · 20 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.