Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI dealt with the KFH Wimbledon sales team for both the sale of our house and purchase of our new home and they were absolutely fantastic. They gave extremely good advice, were very reactive and gave prompt feedback. They truly were a pleasure to work with.
Sophie · 29 July 2019
★★★★★ 1/5
GoogleThey operate an absolutely terrible unprofessional management service. They are meant to manage the block but have no interest in doing so whatsoever. They certainly don't return phone calls & if you do manage to speak to someone you get …
LH · 2 March 2021
★★★★★ 5/5
GoogleWe found our home through KFH and we've been so impressed with their service. Our agent Keelan has gone above and beyond to make sure everything is ready prior to our move in date. We would definitely recommend KFH!
Martha · 16 July 2021
★★★★★ 5/5
GoogleVery happy with the service here. Ben guided us through the entire process from start to finish dealing with our many queries in a very professional and efficient manner.
Adam · 25 November 2022
★★★★★ 1/5
GoogleThey have been managing our block from past 6 years, they made service bills to 2-3 times higher and made the building condition worse.
Junaid · 29 April 2023
★★★★★ 5/5
GoogleI had an excellent experience looking for flats with Marta. She was very professional, had an immediate feel for what I was looking for, didn't push me and was always available. It's probably the best service I've had when looking to rent a property. Ed
Ed · 29 July 2019
★★★★★ 5/5
GoogleExcellent service. We rent our apartment being in another country without problems and we are pleased with it. Victoria Wharton helped us in everything, an outstanding professional that supported that the experience to rent an apartment was perfect.
Andrés · 29 July 2021
★★★★★ 5/5
GoogleSuper-impressed with Kasia and Gemma at KFH. Very fast response, and helpful, friendly service, as with all the staff we have worked with at KFH. Would definitely recommend.
Ian · 25 November 2022
★★★★★ 1/5
Googlewhat a nightmare this company is. Took 48 hours to get hold of anyone as they're all "working from home". Main telephone reception lady was wonderful and very helpful but really not enough for the rest of the staff.
Pinkhouse · 22 April 2021
★★★★★ 4/5
GoogleKirsty at KFH managed a change of sharer for me at one of my properties. She was efficient, responsive and got the whole thing done with little aggravation or input from me - overall a very professional service
Jonathan · 6 June 2021
★★★★★ 5/5
GoogleWe sold through Sally/Daniel at KFH Putney and bought with Lucy/Linda at KFH Wimbledon. Both offices were very efficient and moved the sale and purchase transactions forward when required. Response to email and telephone queries was always prompt. Would recommend and would use again.
Emma · 29 July 2019
★★★★★ 5/5
GoogleBuying a house is never easy but Martin and the Earlsfield team were great throughout the whole process. Efficient and transparent communication made sure we were kept up to date at all stages and it is easy to see why they dominate the area.
Henry · 29 July 2019
★★★★★ 1/5
GoogleTerrible management- Communication is so poor it endangers personal security and property.
Unprofessional- Constantly passing the buck and blaming others for their failings. Excuse after excuse about basic procedures which fall under their remit.
Wouldn't reccomend to my worst enemy.
Sh · 25 November 2020
★★★★★ 5/5
GoogleGreat professional service from Kirsty at KFH - thanks for all your help on my letting of my Proeprty. Great to know that I can trust KFH to represent me properly.PositiveProfessionalism
Anthony · 21 June 2022
★★★★★ 1/5
GooglePoor service and rude.
It might be a seller's market, but Kinleigh Folkard & Hayward seem to treat buyers with contempt. A general level of poor service from their agent and unhelpful responses to basic enquiries about the property, made viewing a couple of flats a frustrating experience.
Alison · 27 November 2013
★★★★★ 5/5
GoogleThe KFH team handled my sale in a professional manner throughout. I felt that I was in safe hands, got sensible advice and regular updates, and the documentation (contract, letters etc) was clear and prompt. Would be happy to recommend and use again.
Kathryn · 29 July 2019
★★★★★ 5/5
GoogleGreat experience with mortgage advisor Fred Abayeta and Sharon Seale. They have been really helpful and always available throughout the mortgage application and the property purchase process. I highly recommend.
Arlette · 21 June 2022
★★★★★ 5/5
GoogleI was really happy with the service provided by Kinleigh Folkard & Hayward. I've met with many estate agents but KFH will always stand out. I was particularly impressed with my agent, Temi. She was welcoming, friendly and very efficient!
Would recommend.
Ben · 26 November 2019
★★★★★ 5/5
GoogleSW6
I have only had fantastic experiences with KFH. Most recently, Kirsty Burke Marla's work on a tenant change for us was very quick and easy.
Henry · 25 November 2022
★★★★★ 5/5
GoogleWonderful agents! Customer service on top👌 my expectations for my flat has always been met here , am very much happy and satisfied with KFH. …
G · 25 November 2022
★★★★★ 5/5
GoogleKFH have been brilliant to deal with. We got our mortgage through them and our broker (Kerry) was amazing at responding and really professional. Highly recommended!
Amir · 25 November 2022
★★★★★ 5/5
GoogleHad a great experience with Kirsty at KFH managing a change of sharer for our property we're renting in Bronson Road, she was very prompt with her responses and helpful throughout facilitating the process.
Will · 17 October 2021
★★★★★ 5/5
GoogleI have recently let 3 properties through KFH in Hammersmith and specifically their Senior Lettings Negotiator Rayan Dool. They have been fantastic and professional every step of the way, ensuring any void period is kept to a minimum and sourcing great tenants,
Micheal · 29 July 2019
★★★★★ 1/5
GoogleWe provided a holding deposit and tried to secure a second viewing. The landlord declined our tenancy kfh decided to keep our £300. Very disappointing.
Patrick · 25 November 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.