Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had the pleasure of dealing with Alvin from the Southfields branch and couldn't be happier with the customer service I received. He's also a real giggle, which helped make a stressful time in my life slightly more bearable! Very professional, prompt communication, approachable and very helpful too. Thanks Alvin!
Sophie · 29 July 2019
★★★★★ 5/5
GoogleRosie is the most professional letting agent I have encountered! Going above and beyond in ensuring satisfaction with the property. She is a woman of her word and I would strongly recommend her to anyone who is looking for a capable, no nonsence letting agent with the heart in right place.
Adriana · 29 July 2019
★★★★★ 5/5
GoogleWe were very well looked after by Zara in the Southfields office through the sale of our flat. There were some complications on the way but she and the team were always on hand to help and liaise with our buyer. We would recommend the KFH team for any future sale.
Alex · 29 July 2019
★★★★★ 5/5
GoogleKeith was very helpful in completing our flat search and always maintained a pleasant and friendly demeanour throughout communications.
Jake · 30 January 2024
★★★★★ 5/5
GoogleJay & Dorota were extremely helpful in helping us let our flat. They helped guide us through the process and swiftly resolved any issues that cropped up along the way. Would definitely recommend.
James · 10 January 2023
★★★★★ 5/5
GoogleKFH was a dream to work with! I'm moving into my first apartment and KFH helped me every step of the way. Special mention to Keith Choruma Marla who was an absolute star from beginning to end.
Jordan · 30 July 2022
★★★★★ 5/5
GoogleKeith has been incredibly helpful, friendly and kind during the process of us renting a property with KFH. Highly recommend!
Rosie · 31 December 2023
★★★★★ 5/5
GoogleKFH have been a great support in the selling of my property in Southfields. Led by Conor & Grant, but with huge help from Fran, Lloyd & Laura, the team helped sell my property in very quick time in August, before helping manage the expectations of the buyers as I had issues with my onward chain. They were very patient, empathetic, supportive and guiding during the process, understanding my concerns and helping alleviate them where they could. A very personable team, they relate to their client and help communicate with them in the best way possible, and are flexible in their approach. I was hugely impressed but also incredibly grateful for their help. Thanks very much KFH Southfields!
Tom · 31 January 2023
★★★★★ 5/5
GoogleI would like to say a big thank you to Matthew who has helped me and my family with finding our dream home. Even with our difficult demands he still managed to stay professional and helpful i would highly recommend him. Excellent service.
Ahmed · 2 September 2021
★★★★★ 5/5
GoogleWe highly recommend KFH, in particular Laura Thompson for buying our property!
She acted always professionally with actual dates, and quick feedback from the vendor. Her professional approach helped us also during the Solicitors negotiations!
Mariya · 3 October 2022
★★★★★ 2/5
GoogleI purchased my first flat through KFH. They were very efficient and responsive during this process, and guided me well. However, apart from these, my experience was not at all positive. It became evident very quickly that they were working …
Georgios · 20 March 2025
★★★★★ 5/5
GoogleMy agent Dorota was nothing but helpful with my move throughout the whole process. From finding a property to handing the keys over she was always professional and willing to listen to my questions and concerns.
Zan · 30 July 2022
★★★★★ 5/5
GoogleWe had a great experience with KFH Southfields. Dorota was our letting agent and she was really informative, quick to reply and made the whole process of viewing, securing and finalising our property smooth and easy!
Alex · 30 July 2022
★★★★★ 5/5
GoogleAmanda was very helpful, efficient and pleasant to deal with, finding a tenant and negotiating a mutually acceptable way of managing surplus furniture. With Nia providing the administrative back-up, the letting went smoothly. A most professional team. I look forward to dealing with them in the future.
Michael · 29 July 2020
★★★★★ 5/5
GoogleKeith has been very professional and help full again. KFH has been helping me out letting my properties over 7 years and I must thank you all for your delicate service.
Øzge · 31 January 2023
★★★★★ 5/5
GoogleDorota was really helpful throughout my girlfriend and I’s move in process. She was quick to respond to our enquiries and secured us a beautiful new rental, which we never thought we’d be able to get with our budget. We definitely recommend using KFH.
George · 13 April 2021
★★★★★ 5/5
GoogleMy Partner and I rented a property through Dorota and we have had a great experience. She was very super friendly and helpful through the whole process. She promptly arranged a viewing for us to see the property and had great communication after we placed an offer. She made the process very simple and I would highly recommend getting Dorota to help with your rental search.
Olivia · 10 January 2024
★★★★★ 5/5
GoogleI have recently moved into a flat let by KFH. I dealt with Rosie and have a very positive experience. Rosie was very professional and kept me updated during the whole process. I would definitely recommend Rosie and KFH to everyone who is looking for accommodation in the area.
Kiril · 29 July 2019
★★★★★ 5/5
GoogleDorota was incredibly helpful and involved in the entire process. She made the move in and documentation process easy and quick and was always there to assist with any questions I had.
Adrian · 2 December 2022
★★★★★ 1/5
GoogleEDIT - Had thought I was happy with KFH Southfields and had given them 5 stars in respect of our house purchase. However, have recently been given a copy of an insulting and inaccurate email sent my their sales manager, Lloyd, about my husband and I. Could no longer recommend sadly. Will not use when we come to sell and will try to avoid using them when we buy next. Called into the office discuss in person but couldn't get hold of him unfortunately. It is a shame as had found Laura nice to deal with during the process.
Sarah · 2 December 2022
★★★★★ 5/5
GoogleDorota has been AMAZING! She was super helpful and went extra mile in assisting me with the letting of my new property. Honestly, I never had a letting agent efficient like her!!
Andrea · 2 December 2022
★★★★★ 5/5
GoogleJust finished our move process with KFH. Really professional team and made the process seamless for me. Dorota was really professional, contactable and made sure our experience straightforward.
thanks very much for all the help!
Anita · 30 July 2022
★★★★★ 4/5
GoogleOur letting agent Dorota was fantastic, especially in helping us move in a very short time frame. When moving in there were a few minor issues with the flat. Overall satisfied.
Benjamin · 1 January 2023
★★★★★ 5/5
GoogleJay and Dorota were responsive and professional throughout the entire rental process, making everything simple from start to finish. Highly recommend.
Yermek · 14 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.