5/5
GoogleHoward and the team at KFH did such a great job getting us into our new flat, we went from a viewing to signing in no time at all. They made the whole process as easy and stress free as possible.
Trusted Agent profile · London
Kinleigh Folkard and Hayward reviews in London
★★★★★
960 reviews across 1 platform
517-519 Garratt Lane, London, SW18 4SW
Part of Kinleigh Folkard, see every office.
Kinleigh Folkard's office in London, at 517-519 Garratt Lane, is rated 4.9 out of 5 across 960 reviews on 1 platform, including 960 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Kinleigh Folkard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleKFH Earlsfield was the company helping to find me a apartment to rent. The agent Shyanne was highly professional, efficient, friendly....a very positive experience dealing with her, made the whole process easy. Highly recommended!
5/5
GoogleSophie helped us sell our home recently. She made the entire process much easier with her professionalism, excellent communication and persistence. She is incredibly hard working and always goes the extra mile. We would highly recommend her and KFH to anyone looking to sell their home.
5/5
GoogleRecently purchased my first home with Josh from KFH acting on behalf of the seller. He was really helpful and efficient throughout despite the different challenges we faced. I would happily deal with him again and use his services in the future if I was selling.
5/5
GoogleExcellent letting agents. Howard was very communicative and efficient and answered all of our many questions with a fantastic attitude. Their online system is very easy to use and the whole process of the tenancy application ran very smoothly.
5/5
GoogleTom was a pleasure to deal with. We’ve just bought a house through KFH and dealt with Tom from the outset. He was knowledgeable, trustworthy and very pleasant at all times. I highly recommend Tom and KFH earlsfield office.
5/5
GoogleWe had a great experience from start to finish purchasing our first home through KFH. Tom was friendly and responsive, helping us find a house we are very excited to live in in what was a very smooth process.
5/5
GoogleHoward and the team have been exceptionally helpful and professional. They have made the move a lot easier by being friendly and approachable. When the time comes to move again we would definitely look to find a property with KFH.
5/5
GoogleThe team at KFH Earlsfield have been amazing with the sale of my late mother’s house. During the sensitive and emotional process against tight deadlines, Sophie especially has communicated with us speedily, kept us up to date and managed negotiations with our buyers well. In just 4 months we went from starting to market the house to completion. Highly Recommend.
5/5
GoogleWant to thank Rosie in the Earlsfield office for advising and helping me and my partner search for a new property just before Christmas was an amazing present come early for us as a couple for our first home together for the year 2020
5/5
GoogleWe dealt mainly with Tom but I have to say he was very impressive. Very efficient and was able to answer my many questions. I have no hesitation in recommending him and would certainly use his services again in the future. Thanks so much Tom
5/5
GoogleBig thanks to Simon who was fantastic, so informative and really made the whole process effortless for me, I would definitely recommend!
5/5
GoogleBoth Jamie and Shyanne were professional, knowledgeable and efficient in finding me a tenant. Throughout the process they were communicative and helpful.
5/5
GoogleWe recently sold our flat through KFH and they were great throughout, the viewings were dealt with very professionally and when the sales process ended up taking much longer than we anticipated (due to some missing paperwork) everyone at KFH went above and beyond their responsibilities to ensure the transaction was able to complete. I’d definitely recommend using KFH to anyone in the area looking to sell their property.
5/5
GoogleWe've been incredibly impressed with KFH from start to finish. They coached us through every step of the way and supported us through what could have been a very stressful process. Ryan was responsive, calm and knowledgeable throughout - thoroughly recommend!!
5/5
GoogleWe look for our flat in Earlsfield through KFH, Alex is very professional and helpful in finding us a good house where we gonna to move. He is patient with us and informative. All team were very helpful and I would definitely recommend using KFH.
5/5
GoogleI had a couple of viewings with Florence, who had just started as a Lettings Negotiator with KFH. She was super professional and proactive throughout the process - far above the service I've received from most estate agents during my search. She was prompt to arrive, polite and helpful the whole time - in person, as well as via phone and email. We haven't found our perfect flat yet but am confident we'd rent through Florence if the right flat came up.PositiveProfessionalism
5/5
GoogleShyanne at KFH has been incredibly helpful, she really has gone above and beyond to help with with every single step of the way. Finding a property to rent was becoming really stressful and after booking viewing after viewing with no joy we went into the KFH Earlsfield office. Although she was busy, Shyanne took the time to sit with us and get a perfect option for what we required and showed us this very promptly and took us through every step in terms of what was required from us. We are both in agreement that with every step we have been answered with a friendly helpful voice on the phone and had any information needed across to us very promptly and detailed. We cannot fault the service provided and would recommend anyone looking to find a place to rent to speak to KFH and use their services. Thank you again for your help
5/5
GoogleWe cannot express our gratitude enough for the excellent way in which the property we rent has been managed by Jack Brownsmead. Always very professional and responsive to our concerns, Jack has relentlessly and persistently made attempts to contact the owner on our behalf when work was required to the property and made sure he kept us informed regarding any developments. Once repairs have been agreed, Jack ensures that trusted companies are appointed to carry out the works. We have been very happy with the high level of professional and quality service we have received.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWhen we asked Tom to provide us with an indication of value on our flat, we were undecided if we definitely wanted to sell. Tom could not have been more understanding of our situation, professional and provided us with the advice and guidance we needed. Having advertised their flat to their internal database we were astonished to receive an acceptable offer within a week. Natalia handled the negotiations on the sale of our flat with professionalism and made what can be a stressful process much more straightforward. One of the main things for ourselves was just being able to pick up the phone whenever to either Tom or Natalia for an update, advice and guidance. Having put the flat under offer, we were under pressure to secure a new home. Tom consistently sent us excellent opportunities and knew the house that would be for us just from understanding exactly what we were looking for. We were not flooded with available opportunities which Tom knew wouldn't be of interest which can get frustrating when other agencies send you everything and anything regardless. Having successfully found us a new home and upon an offer being accepted, Tom handled the whole purchase with the upmost care and attention which we could not fault. As and when we come to sell, it is a very easy decision for us as to who we will be using. We could not recommend KFH Earlsfield more to anyone considering a sale of their current home. Thank you both Tom and Natalia!
5/5
GoogleKFH, and in particular the lovely, Tom have been outstanding. They managed both our sale and purchase and despite some tricky circumstances due to the lease not being registered when we bought six years ago, they showed the highest level of professionalism and were extremely patient while offering continuous support throughout. They also found a buyer for us within a matter of weeks. As a result, i’d not hesitate to recommend them and should we ever find the energy to move again in the future they’d certainly be my first port of call. Thanks for all your help KFH.
5/5
GoogleWe have enjoyed an excellent standard of service form Reece @ KFH whilst purchasing a flat in Earlsfield this spring. We do not live in the area so her local knowledge and help was invaluable as was her kind offer to drive us around the properties that we were viewing. Her assistance does not end when the offer is accepted but continues throughout the purchase process which is really helpful and comforting to know that she is keeping a watching brief on progress from all sides.
5/5
GoogleWant to thank Howard Cowler from KFH who did an excellent job to find a property for us and managed that all went well. He is the best agent I have ever worked with. Definitely recommend!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFrom email responses to making viewings happen and everything in between, KFH have been such a dream. Howard and his team worked tirelessly to find an array of lovely homes for me and my family to rent. Highly recommend !
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Kinleigh Folkard and Hayward
Has Kinleigh Folkard won any awards?
Yes. In The Trusted Agent 2026 awards: Kinleigh Folkard, London won Trusted Agent.
