Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleI would like to thank Kayleigh Murphy for her outstanding, never ending hard work which she demonstrated, till she helped us close the letting. You are a superstar and I hope you will receive wonderful blessings all the days of your life for helping my family find a safe, secure, stable and beautiful home. Against all odds we are happy, we had you on our team, because you made it happen regardless of the obstacles we faced. Thank you and God bless you. π―π―π―ππππΎπ₯
Thabani Β· 1 November 2024
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5/5
GoogleKFH Tooting helped us massively to sell our property recently. During difficult market conditions, Silas and the team provided plenty of reassurance to us, and they were clear and concise with their communications to us. Silas was our main point of contact as was excpetionally helpful in securing our buyer and then keeping them up to date with everything going on during a very stressful time.
If I had another property to sell in the area I wouldn't hesitate to reach out to Silas to instruct KFH Tooting.
Ali Β· 23 August 2024
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5/5
GoogleI recently sold my property through KFH and the experience was outstanding. The entire sales team was professional and efficient making the process smooth and stress-free. A special shoutout to Shania, who was instrumental in securing the sale. Her dedication to the sales progression was truly impressive an aspect that is often undervalued but absolutely crucial. Thanks to her attention to detail and persistence everything went off without a hitch. All in all a great experience I highly recommend KFH to anyone looking to sell their property!
Afolabi Β· 23 August 2024
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5/5
GoogleIt's quite simple: KFH Tooting are exceptionally good estate agents, and I know because I've had the displeasure of interacting with many others over the past 18 months. Silas is an honest, helpful, hardworking man, invested in the welfare of both buyer & seller, and both he and Antony are exemplary of what the profession should be.
If you walk around the area, looking at the signs outside houses, you can see that they are dominating the market for local instructions. It's well deserved.
Charles Β· 17 August 2024
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5/5
Googlei enjoyed working with Daniel and Silas - great team and good customer service throughout the process. i can highly recommend them,
Juliette Β· 1 August 2026
Agent replied Β· 22 August 2026
Dear Juliette, we truly appreciate your kind words about Daniel and Silas. Itβs wonderful to hear that you found our team supportive and that you had a positive experience with our customer service. We strive for quality and reliability in every interaction, and your recommendation means a lot to us. Thank you for choosing us, and we look forward to assisting you again in the future.
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5/5
GoogleHuge thanks to Silas and the KFH team for all their help with the purchase of our new home. Silas has been fantastic - easy to get hold of, responsive, straightforward to deal with and an all round nice guy. I have no hesitation in recommending KFH if youβre thinking of selling in the area. Thank you.
Jack Β· 27 April 2025
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2/5
GoogleI wasnβt happy with KFH approach. Theyβve used arguments like βwe are biggest, we are fastestβ when trying to convince me to sell with them... all true but I quickly realised those things are really bad for you as a seller.
1. Being biggest, means KFH own most huge share of listings in Tooting so they dictate how much a flat should cost.
2. Point above coupled with βbeing fastβ means KFH will undervalue your property to get it off their books faster. There is no reason for them to extra Β£20k. While it will make a lot of difference to you as a seller, it wonβt make much difference to them as an agent on commissions.
Also, I found KFH fees negotiations bit unpleasant. The branch manager immediately signposted 2.4% for sale, which is ridiculous. After I said Iβm walking, immediately dropped down to 1.5%... then down again to a fixed fee of about 1%... looked a bit greedy and βtrying luckβ. I hope not many people have just taken a first offer.
The agents are nice chaps though. Polite and respectful.
Serg Β· 27 August 2020
Agent replied
Hello Serg,
Our Client Liaison Team have followed this up with the Tooting branch and we have been unable to identify you as a customer or having carried out a transaction with us.
Can you please email your details to our Client Liaison Team at clientliaison@kfh.co.uk so that we can investigate?
Kind regards,
KFH.
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5/5
GoogleAs a landlord, partnering with KFH Tooting has been instrumental in maximising the potential of my property investment. Their tailored approach ensures that each tenant is carefully vetted, leading to reliable long-term occupancy and minimal vacancies. With KFH Tooting, I've experienced peace of mind knowing that my property is in the hands of professionals committed to excellence. I confidently recommend them to fellow landlords seeking dependable letting services in the Tooting area. Thank you to Ashley and her team (Ashley, Lucia and Louise).
Adam Β· 23 March 2024
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5/5
GoogleWould like to say a huge thanks to KFH tooting and especially to Eden. In what could have been a very difficult purchase of a flat with each day bringing a new complication Eden provided assistance and reassurance making the process as easy as possible.
If you need to purchase or sell a property and want a guarantee that the estate agent will work to ensure that the needs of the buyer and sellers are met so that you are both happy then look no further than Eden.
Having worked with several estate agents in my personal property hunt I can confidently say that Eden was by far the most professional, helpful and friendly agent I had the pleasure of working with and would wholeheartedly recommend him to anyone in the market.
John Β· 23 March 2024
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5/5
GoogleWe recently sold our home through KFH, they were very professional throughout and got us an offer we were pleased with in a short timeframe. Daniel Todd was our selling agent managing the process and was amazing throughout - communicative, proactive, problem-solving orientated. We would recommend working with the KFH team.
Hannah Β· 28 May 2025
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1/5
GoogleKFH in Tooting have provided a rent collection service for a property I have let for many years. They have recently started adding additional and unauthorised charges, so my monthly reimbursement from them is less than it should be. β¦
Elly Β· 22 January 2026
Agent replied Β· 22 April 2026
Dear Elly NightnDay, thank you for sharing your experience with us. I sincerely apologise for the issues you've faced regarding the unauthorised charges and the lack of communication with your tenants. We value your feedback and are β¦ More
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1/5
GoogleI've never had a good experience with estate agents, until I met Eden from KFH.But unfortunately after you sign a contract you will have your personal property damaged by mould and they expect you to pay for your own damaged property. Avoid this company! A really nice, honest guy, that talks straight to you, understands your needs, gets results, and does what he says. Thanks so much Eden for all your help in finding our new mouldy home!
Adam Β· 3 December 2019
Agent replied
Hi Adam,
Thank you for taking the time to review us. Here at KFH we take all feedback seriously and are sorry to hear that you were not satisfied with your experience.
As such, we would like to see if we can help and rectify the situation. Please email us on clientliaison@kfh.co.uk so that we can discuss further.
We hope to hear from you soon.
Kind regards,
KFH
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5/5
GoogleWe sold our house through KFHβs Tooting office during summer 2023. I can say they were absolutely excellent from start to finish. Morgan and Antony were my go to contacts but I also found the rest of the staff very polite and helpful. They arranged viewings to start as soon as our property was launched and were very organised so we always knew when viewings took place, feedback from the viewings was almost immediate. They successfully managed a complicated property chain and we achieved a sale above asking in a difficult property market. I would definitely recommend using the Tooting office!
Andrew Β· 23 December 2023
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1/5
GoogleNathalie Navasothy is by far the worst person I have ever dealt with in estate agency! Everything she has said/done has been wrong from the start.
1.) Breaching data protection, by adding my flat mate into our email conversation which had my banks statements on!!!
2.) Saying the flat was fully furnished, which it wasn't.
3.) Getting the offer wrong on the offer form
4.) The old tenants are moving out on the Friday, so we can move in first thing on Saturday, that was wrong! Tenants are moving out on the Saturday so we have to wait.
Being the assistant manager, you think she could provide a better service, I would seriously avoid.
Harry Β· 28 August 2018
Agent replied
Hi Harry
We take all feedback seriously and as a gesture of goodwill we have refunded your tenants fees in this instance.
Unfortunately the check out of the property was done by another agent, which we had no control over but we sincerely apologise for any inconvenience caused.
If you'd like to discuss your feedback in more detail, please contact us in branch.
Kind regards
KFH Tooting
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1/5
GoogleTerrible experience with KFH - Nathalie Navasothy.
Letting procces take too long, all the time we have to wait for emails.
After 3 weeks of emails, calls, we finaly sing tenancy agreement.
Paid : Deposit, Rent, Fees, Reference.
On house what i want to rent was renovation - house extension.
7 days before move in i email about how is going and recived " Everything is ready for your moving in date"
2 days before move in date I recive call "Sorry you cant move in becouse builders not finish property, it take 1-2 months or more! you cant move in!"
She dont care to find another property, dont help us or anything.
Finaly we have to move out from previous house, we dont have house what we should move in. We had to wait for return my money 5 days and still not recived all money - they charge me for reference!!!
Thank You for stressful month and leaving me without place to live!
I definitely do not recommend!
Mateusz Β· 28 August 2018
Agent replied
Dear Mateusz
We're sorry you've had this experience and appreciate you taking the time to leave a review. We understand you have since spoken to the Lettings Manager and your reference has been refunded.
Again, please accept our sincere apologies.
Kind regards
KFH Tooting
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5/5
GoogleDan Todd was an exceptional estate agent who made our home-buying experience smooth and stress-free. He was professional, responsive, and truly listened to our needs. His expertise and guidance were invaluable throughout the entire process. Dan went above and beyond to ensure we found the perfect home. We highly recommend him to anyone looking for a dedicated and trustworthy agent!
Nikolas Β· 2 December 2024
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5/5
GoogleI would highly recommend instructing Morgan to anyone who is thinking about selling their flat/house. Morgan was an amazing help during the sale of our house in Tooting (August 2023). She was incredibly proactive, following up with the buyers/solicitor's, catching up with us regularly and generally moving the sale forward in a timely fashion.
She responded quickly to all emails, requests for calls etc, and I donβt think the sale would have gone through without her persistent.
Thanks again!
Lauren and Joe (Boscombe Rd)
Lauren Β· 24 November 2023
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5/5
GoogleI would highly recommend instructing Morgan to anyone who is thinking about selling their flat/house. Morgan was an amazing help during the sale of our house in Tooting (August 2023). She was incredibly proactive, following up with the buyers/solicitor's, catching up with us regularly and generally moving the sale forward in a timely fashion.
She responded quickly to all emails, requests for calls etc, and I donβt think the sale would have gone through without her persistent.
Thanks again!
Lauren and Joe (Boscombe Rd)
Lauren Β· 25 October 2023
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5/5
GoogleKFH Tooting are the best in the business, specifically Ashley Amartey.
Ashley was fantastic. He communicated information to us clearly and helped us with any questions we had. His friendly and warm manner made the daunting task of renting in London so much easier. He would always answer his phone and regularly ring us to update us on our application status.
When organising viewings, Ashley was quick and he let us take our time in the property as we viewed the place. No stone was left unturned and we felt secure and confident after our viewing.
Overall, a genuinely great letting agent who I couldnβt recommend more highly.
Cormac Β· 7 October 2023
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5/5
GoogleSold and bought with Tooting KFH. My estate agent Silas Bobb was quick to answer any queries and helped push my sale and purchase through as quickly as possible. All the staff I dealt with were helpful, personable and polite. I would definately recommend using KFH Tooting.
Beth Β· 4 April 2025
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5/5
GoogleWe're so pleased to have bought our house with KFH. Daniel and Silas and everyone else we spoke with were helpful and clear, and patient! Thank you for your support.
Emma Β· 27 February 2026
Agent replied Β· 20 March 2026
Hello Emma, thank you for your wonderful feedback. We are thrilled to hear that our team was helpful and patient throughout your home-buying journey. If you need further support, please feel free to reach out to us. Take care!
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5/5
GoogleDuring the process of our property sale, we met with many different representatives from a number of estate agents. Antony May (KFH sales branch director) has been by a distance the most effective and professional estate agent representative we have come across. His involvement (at a number of stages during our sale) immediately correlated with substantial progress on our sale being made, despite a number of logistical challenges that others had been struggling with. He is an excellent communicator and listener, he manages expectations openly and fairly, and he clearly takes pride in doing his job to the highest possible standard. On top of everything else Antony is an absolute gentleman and it has been great pleasure working with him. Overall, we are extremely grateful to have had Antony of KFH on our side throughout the process. Thereβs no doubt in my mind that it would have much harder and taken much longer without him.
Archie Β· 27 August 2023
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5/5
GoogleWe have recently worked with KFH Tooting on both our sale and the purchase of our onward property. From start to finish, the KFH team have been so friendly and supportive, and I would 100% recommend them as estate agents. Antony came to value our property in November, and was very professional and friendly - none of that pushy sales talk! Once we had made the decision to list a few months later in February, Eden worked really hard to successfully negotiate with our vendors and Daniel did a superb job of finding us good quality and reliable buyers. We had a two week window to get a buyer so that it would work out with our desired purchase property, and the whole team pulled together to get us as many viewings as possible, which resulted in our final offer. Everything worked out despite some bumps in the road, and we believe we owe this to KFH; we will definitely be using them again. A huge thank you to the whole team, but especially Daniel, Eden, and Antony for their tireless efforts and approachability throughout.
Antonia Β· 20 August 2023
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5/5
GoogleI have just completed with KFH. It was a long and complex process with some difficult elements and Dan was amazing. He was the consummate professional. Patient, diplomatic and ever-helpful, as well as very experienced. I have no doubt the sale wouldnβt have got through without him. His manager, Antony, was equally brilliant whenever Dan wasnβt available. Thank you KFH!
Polly Β· 22 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.