Trusted Agent profile · London
Verified
★★★★★
555 reviews across 4 platforms
6 Church Street, London, N9 9DX
Kings Group's office in London, at 6 Church Street, is rated 4.5 out of 5 across 555 reviews on four platforms, including 482 Google reviews rated 4.8.
482
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
61
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleVery friendly and helpful staff and make the completion very easy. Highly recomended
Hello Xhafer Thank you for your positive review. Great to hear we were able to make the process as smooth as possible for you. … More
1/5
TrustpilotHad a terrible landlord and they let…
Had a terrible landlord and they let them get away with it and even tried to discourage us from getting our deposit back by going to the tenant deposit scheme even though the landlord was falsely claiming that we had damaged the property without proof! It seems to be all about getting you to sign the contract and getting paid. The agent nor the landlord didn't even know that what items were in the garden at the property. There seems to be quite a bit of staff turnover too so clearly it's not a good experience for employees either! If only they would vet their landlords even half as thoroughly as they do their tenants...
1/5
GoogleTotally terrible company. Asking for proof of people's Bank balance. How dare you. You are only a sales agent. Then all the lies and rudeness of the upperty agents . You really need to be curtailed. It's time the government did something about this rude out of control money grabbing fear mongering industry.
Dear Consumer, Due to changes in legislation and client expectation in Estate Agency, it has become essential to confirm proof of funds where possible for potential buyers. … More
5/5
GoogleCan highly recommend Kings Group Edmonton estate agents. Their knowledge, expertise & friendliness made the process smooth & easy for us to understand. So thank you once again to Olly, Joe & the rest of the team.
Hello Georgina Thank you so much for your lovely review. Great to hear your experience with … More
5/5
GoogleIt’s impossible to find a single fault with the service we received from the team at Kings. Stuart, Joe and Ali have worked incredibly hard to help us secure our perfect home while in the middle of the pandemic. From start to end we have …
Hello Deborah Great to hear your experience with our Edmonton branch was so positive and that … More
5/5
GoogleI used Kings to purchase my recent buy-to-let property. I was extremely impressed with the service I received from beginning to end. The communication at all levels was fantastic, and there was honesty and transparency at all times. I felt …
Hello Doulla Wow! What a fantastic review! Thank you for your kind words. Glad we were … More
5/5
GoogleWe would highly recommend using Joe page and team .From our first meeting we felt very comfortable and confident. Joe’s knowledge and advice was exceptional. He really knew his field of work. Nothing was ever to much trouble, no question …
Hello Waseem Thank you so much for a fantastic review. All the team really appreciate it. … More
5/5
GoogleThe agency was a really excellent they handled every situation perfectly. There response was instant every time I called them they were helpful. The ambience of the office was really neat and clean it’s in a good environment. I would …
Hello Shainal Thank you for taking the time to leave such positive feedback. All the team … More
5/5
GoogleIt is said that moving home is one of the most stressful things you can experience in your lifetime. This stress can be reduced drastically if you have a knowledgeable and experienced person working with you through the difficult bits. …
Hello Lance Wow! Thank you so much for your positive feedback, all the team really … More
5/5
GoogleFrom start to finish the process of purchasing a property can be a very stressful undertaking. With Nick it has been a breeze. Great, honest communication throughout. We wouldn’t hesitate to use him again.
Thank you for the 5* review Benny, it’s much appreciated. Dealing with you was a pleasure and please feel free to contact me in the future.
1/5
YellINCOMPETENT - the are a disaster.
INCOMPETENT - the are a disaster. They get everything wrong and no one cares. One of our tenants left not to work with them. We were silly and continued for another year with different tenants. We had a "all included" contract with them, the best they are supposed to offer. They got all the check out wrong, the check in wrong, we couldn't claim any deposit from the previous person because of them, the professional cleaning was a joke and had to do it twice (we paid), they lost the keys, tenants ended up in a hotel, during the tenancy they asked us to pay the same thing multiple times and chased saying we hadn't paid, never did the quarterly check ups that they are supposed to do, never passed any requests from the tenants to us, they lost the deposit when the tenancy ended... and none of them care. They are flippant and couldn't care less about customer service. I'd be ashamed to work somewhere like this. They don't deserve 1 star but I cannot give less
1/5
FacebookINCOMPETENT - the are a disaster. They get everything wrong and no one cares. One of our tenants left not to work with them. We were silly and continued for another year with different tenants. We had a "all included" contract with them, the best they are supposed to offer. They got all the check out wrong, the check in wrong, we couldn't claim any deposit from the previous person because of them, the professional cleaning was a joke and had to do it twice (we paid), they lost the keys, tenants ended up in a hotel, during the tenancy they asked us to pay the same thing multiple times and chased saying we hadn't paid, never did the quarterly check ups that they are supposed to do, never passed any requests from the tenants to us, they lost the deposit when the tenancy ended... and none of them care. They are flippant and couldn't care less about customer service. I'd be ashamed to work somewhere like this.
5/5
GoogleI have recently purchased a property from Kings the property was a little challenging and involved a lot of help from Joe the manager to help me succeed with this purchase. As a result of Joe's expertise and knowledge I was able to secure …
Congratulations on the purchase of your property ! You were a pleasure to deal with and we look forward to working with you again … More
5/5
GoogleI met Kings Group for a property viewing and straight after I sold my property that was going forward and backwards and found a property to buy that suited my needs. They were very helpful.
Hello Canan Thank you for your positive review. Thank you for being a great client to work … More
5/5
GoogleThe exelent and professional work that Merian Genova has done for finding our first home, realising our dream, can’t thank her enough. Has been quick, helpful, professional and friendly Mortgage Adviser, by helping us on all our enquiries …
Hi Many thanks for your kind words, we love receiving such positive reviews and … More
5/5
GoogleJoe and all of the team at Kings are absolutely fantastic! Their dedication and professionalism are utterly excellent and knowledge of the area and marketing - brilliant. I would not hesitate in recommending them to anyone requiring a superb estate agent, simply the best!
Good afternoon, Thank you for taking the time to leave your review. The team really appreciates … More
5/5
GoogleWe bought our house with Kings Group Edmonton and as first time buyer we had no experience about the purchase process but Merian Gerova, the financial advisor, helped us making the process smooth from the moment we made the offer to the …
Congratulations on the purchase of your first home ! We would like to thank you for your patience throughout and we hope to help you … More
1/5
FacebookIf you're ever in the position where your agent attempts to sell your house to an un-mortgageable buyer and no one notices until after you have exchanged contracts (on both sides of your chain), you're then involved in months worth of legal issues, King Group WILL try to charge you their commission.. Change your contract wording to state commission becomes payable upon completion, not on exchange of contracts. Even though my contract was amended to state 'no sale, no fee' they are still perusing their fee. I have now had to instruct a solicitor to try and uphold our contract. Formal complaints have been submitted, complaints will also be submitted to The Property Ombudsman and the National Association of Estate Agents.
1/5
GoogleAlthough King's Group Edmonton charge a management fee for letting properties. My experience is that next to no management took place at all with .y property. Their vetting procedure is more or less non-existent as tenants maliciously …
Dear Miss Lawrence Thank you so much for taking the time to post a review. I am sorry you feel that … More
5/5
GoogleI was assisting in the selling of my elderly mother-in-laws property. From meeting the estate agents at her address to completion this has been a faultless transaction. They maintained a high level of communication coupled with politeness …
Hello Ian Thank you so much for your kind words in your review. Thank you for choosing us … More
5/5
GoogleExcellent, professional, friendly and most importantly honest estate agents. I couldn't have asked for a better service. Always kept me up to date with everything. Speedily and professionaly dealt with the few blips along the way. Fantastic …
Hello Becky WOW thank you so much for a fantastic review! It was an absolute pleasure … More
5/5
GoogleThe very best Estate Agents, Nick Ewe Move manager sold our house super fast and offered over and above support throughout the process. Always very approachable and professional. We recommend 100%.
Good morning Lorna, thank you so much for the 5* review it was a pleasure, eventful at times :-), to help move you & Nick to your new life and home in Essex. I wish you all the best, Nick @ EweMove Exmouth
5/5
GoogleThe support I received from Kings during a tricky house purchase was truly amazing!!! The purchase was successful largely due to their support, I utilised almost all their services. They went above and beyond and helped me in many ways and …
Congratulations on the purchase of your property ! You were a pleasure work with and we wish you all the best for the future in … More
5/5
GoogleWe viewed many properties with the Kings Group in Edmonton, and finally we found the right one. Ali Soares has always been available, flexible with the appointments and ready to meet our needs. He was always keen on suggesting us properties …
Good Afternoon, Thank you for taking the time out your day to leave your review. Everyone at … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kings Group's London office has 555 reviews across four platforms: 482 on Google, 11 on Facebook (across the whole business), 1 on Yell, 61 on Trustpilot (across the whole business).
Kings Group London is rated 4.5 out of 5 across all 555 reviews, and 4.8 out of 5 on Google from 482 reviews.
Kings Group London, 6 Church Street, London, N9 9DX.
