5/5
TrustpilotI secured a property after one viewing…
I secured a property after one viewing with Oscar. He was proffesional and extremely helpful throughout the process.
Agent replied · 13 June 2024
Thank you Adrian, that's great to hear.
Trusted Agent profile · London
Keatons London reviews
★★★★★
1,579 reviews across 3 platforms
336, Mare Street, London, E8 1HA
Part of Keatons, see every office.
Keatons's office in London, at 336, is rated 4.8 out of 5 across 1,579 reviews on three platforms, including 137 Google reviews rated 4.5.
137
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,420
Reviews on Trustpilot
Business-wide
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI would like to thank Keatons for all their help with my move and especially Emmanuel, who was great! Everything was made unbelievable easy and would definitely recommend Keatons to anyone moving or renting in North or East London!
5/5
TrustpilotWe had such a great experience with Keatons
We had such a great experience with Keatons. I think it was Elliot’s transparency and knowledge that really impressed us the most. Can’t believe we now own a property!
Agent replied · 13 June 2024
Thank you Oliver, glad Elliot could help you.
5/5
TrustpilotGreat service!
Steven Gadd from Keatons has helped me many times to resolve issues I had with my apartment. Each and every time he made sure the problem was solved promptly and professionally. Overall, an excellent service!
Agent replied · 13 June 2024
Thank you for your kind review Maja.
5/5
TrustpilotAlways professional and quick to…
Always professional and quick to respond.
Agent replied · 30 December 2024
Thank you Mark, that's great to hear.
4/5
TrustpilotNatalie cardock
Natalie provided good professional service.
Agent replied · 15 June 2024
Thank you Eilat.
5/5
TrustpilotOffered but decided against
Offered but decided against. Justine very helpful with the process though.
Agent replied · 23 August 2024
Thank you for your kind review Gus.
5/5
TrustpilotI was in contact with Matthieu and I…
I was in contact with Matthieu and I needed to get an apartment quickly. He was very reactive, followed up on Sundays.. very happy with the service on personal and personal level.
Agent replied · 13 June 2024
Thank you Kevin, that's great to hear.
5/5
TrustpilotVery good experience securing and…
Very good experience securing and moving into a flat with Keatons. Charlotte Hill did a great job keeping us updated throughout the whole process!
Agent replied · 13 June 2024
That's great to hear, thank you Charlotte.
5/5
TrustpilotAlessandro got us exactly the property…
Alessandro got us exactly the property we wanted and worked hard to make sure we got it.
Agent replied · 13 June 2024
Thank you for your kind review Nick.
5/5
TrustpilotI have been dealing with Danielle Smith…
I have been dealing with Danielle Smith in the Lettings dept, Her responses are always instant and helpful . A great asset to the company
Agent replied · 13 June 2024
Thank you Richard, that's great to hear.
5/5
TrustpilotJustine is the best!
She has made our apartment search super easy. Always great to have an estate agent like her.It has been an absolute pleasure interacting with her. Highly recommended!!
Agent replied · 13 June 2024
Thank you Arun, that's great to hear.
4/5
TrustpilotGood quality of service
I appreciated the regular feedback/follow up as I was looking for a new flat. Didn't find my new place with them but good quality of service overall.
Agent replied · 13 June 2024
Thank you Laurent.
1/5
GoogleTerrible people. Avoid like the plague if you are selling or letting as they are not trustworthy. Tried to contact the team three times about a serious issue on the phone, via email and in even in branch and was never followed up on.
Agent replied · 15 June 2024
Hi Emma, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to headoffice@keatons.com as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation. We hope to hear from you soon. Kind regards, Keatons
5/5
TrustpilotGreat Staff
Helpful and thoughtful staff from beginning to end, from Oscar to Natalie, everyone did their best to keep me up-to-date and everything flowing on-time.
Agent replied · 13 June 2024
That's great to hear, thank you Josh.
5/5
GoogleI have dealt with Lara LaMonte and her Team for many years now. They always dealt with the letting side efficiently and timely so that there is no idle period. The servicing and maintenance team are great too!
5/5
TrustpilotGreat service!
Lauren at the Deptford branch has been extremely helpful throughout the whole process and has made moving in a pleasant and easy experience. Would highly recommend and very happy to be working with Keatons!
Agent replied · 13 June 2024
Thank you for your kind review Monika.
5/5
TrustpilotVery helpful at every stage of the…
Very helpful at every stage of the process
Agent replied · 23 August 2024
Thank you Molly.
5/5
TrustpilotGreat service in finding a new tenant…
Great service of Mark and Natalie in finding a new tenant in my flat!
Agent replied · 13 June 2024
Thank you Frank, that's great to hear.
5/5
TrustpilotGreat Service
Spoke with Mark who helped us massively would highly recommend!
Agent replied · 23 August 2024
That's great to hear, thank you Marie.
5/5
TrustpilotGreat experience
Natalie Craddock dealt with the tenancy process in a very professional and efficient way. She was responsive to all questions and we got everything sorted in great time :) Thanks
Agent replied · 15 June 2024
Thank you Charlie, that's great to hear.
5/5
TrustpilotExcellent experience working with…
Excellent experience working with Alessandro. Really helped with the process of onboarding new tenants. Would definitely recommend.
Agent replied · 13 June 2024
Thank you Ingrida, that's fantastic to hear.
5/5
TrustpilotRenting Experience
I rented my new place and Justine and Natalie where very helpful and supportive throughtout the process. I was very happy with how they handle it
Agent replied · 13 June 2024
That's great to hear, thank you Gab.
5/5
TrustpilotGREAT PROFESSIONALS
I have just sold a property through Keatons and the experience was very positive.They are professional and attentive. Highly recommended
Agent replied · 13 June 2024
Thank you for your kind review Nuria.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
