5/5
TrustpilotGreat experience with Natalie Craddock…
Great experience with Natalie Craddock and the rest of the team.
Agent replied · 15 June 2024
Thank you Jack, that's great to hear.
Trusted Agent profile · London
Keatons London reviews
★★★★★
1,819 reviews across 3 platforms
Albury Corner, 186A Deptford High Street, London, SE8 3PR
Part of Keatons, see every office.
Keatons's office in London, at Albury Corner, is rated 4.9 out of 5 across 1,819 reviews on three platforms, including 286 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
286
Reviews on Google
This office
22
Reviews on Facebook
Business-wide
1,511
Reviews on Trustpilot
Business-wide
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat experience with Dean at Keatons…
Great experience with Dean at Keatons Bow Office. Helpful and knowledgeable
Agent replied · 15 June 2024
That's great to hear, thank you Aaron.
5/5
TrustpilotCould not recommend enough
Could not recommend enough, Wills been really helpful so far on my search would recommend to anyone
Agent replied · 24 August 2024
Thank you for your kind review Jay.
5/5
TrustpilotMarissa Landy
Marissa LandyI have had an excellent and professional viewing with Marissa.
Agent replied · 24 August 2024
Thank you Julio, that's great to hear.
5/5
GoogleAs tenants, we had an excellent experience of them.
Agent replied · 20 June 2024
That's great to hear, thank you for your review Stuart.
5/5
TrustpilotBig thanks for Steven Gadd
Always available to talk and adviceVery helpful and quick problem solver.
Agent replied · 15 June 2024
That's great to hear, thank you Vincenzo.
5/5
TrustpilotEfficient and friendly service with…
Efficient and friendly service with great communication.
Agent replied · 13 June 2024
Thank you!
5/5
TrustpilotTruly professional service
Truly professional service. Thank you.
Agent replied · 13 June 2024
Thank you Rick.
5/5
GoogleOJ Budak from Deptford Keaton’s, excellent agent
Agent replied · 20 June 2024
Thank you Alexander, that's great to hear.
5/5
GoogleMy property has been looked after and managed by Natalie Carter for years now, first as part of JD properties and now as part of Keatons and I cannot recommend them enough. She is so efficient, friendly, professional and truly making my life easier as an overseas landlord!
5/5
TrustpilotAlex the agent was really helpful with…
Alex the agent was really helpful with all the process
Agent replied · 13 June 2024
Thank you Beatriz.
5/5
TrustpilotMr. Abhijit Gooptu
Mr. Abhijit Gooptu provided me with excellent professional service. Officiant and quick. Thank you.Eilat Grunfeld
Agent replied · 13 June 2024
That's grea to hear Eilat.
5/5
TrustpilotAmazing service been with Keatons 8…
Amazing service been with Keatons 8 years and they are great could not recommend enough
Agent replied · 13 June 2024
Thank you Charlotte, that's great to hear.
1/5
GoogleAgency not trustable at all. I contacted them twice about a rental flat. They replied initially very politely but never replied back to few questions. Is not so difficult to send a text message
1/5
FacebookTried to organise a viewing on a flat twice over two weeks ago. Nobody got back to me and now the flat is sold. Still Keaton's made their commission so their happy. Thanks for the opportunity to view.
5/5
TrustpilotEmily from whetstone was so kind and…
Emily from whetstone was so kind and helpful with my questions
2/5
GoogleFast and easy. Will move you into a home without heating and warped falling off hmo fire doors though.
5/5
FacebookBy far the BEST customer service I have ever received! All the staff were so friendly and welcoming! They went above and beyond to find me the perfect property!
5/5
GoogleRating only, no written review.
1/5
GoogleThey won’t give you an reply or an update if you’re making an offer on a property.
1/5
GoogleThey won’t give you an reply or an update if you’re making an offer on a property.
5/5
GoogleKnowledgeable, professional and friendly service.
5/5
FacebookAwesome service! Thanks guys, will deffo recommend it to friends
5/5
FacebookGreat service from the team would defiantly use again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Keatons London
Has Keatons won any awards?
Yes. In The Trusted Agent 2026 awards: Keatons, London won Gold; Keatons, London - Canary Wharf won Gold; Keatons, London - Bow won Gold; Keatons, London - Wanstead won Gold; Keatons, London - Shoreditch won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Keatons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
