Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleZanardi Bahi was amazing, she worked fast and also gave us a chance to make editions to our move in, overall she was very helpful and me and my fiancé have found our forever home thanks to her
Jayson · 8 June 2018
Agent replied · 7 June 2023
Thanks Jayson. Wishing you and your fiancé loads of happiness in your new home.
★★★★★ 5/5
GoogleSandra was great in the renewal process, super helpful.
Ross · 28 March 2025
★★★★★ 5/5
GoogleRecently rented a property through Keating Estates. Naoise was very helpful in getting back to me quickly with any issues I had and also clear with regards to the documents we needed to upload. Would definitely recommend.
Ed · 29 September 2023
★★★★★ 5/5
GoogleExcellent service from Jennifer Freitas De Castro, thank you!
John · 12 August 2025
Agent replied · 11 September 2025
Thank you for the kind review!
★★★★★ 5/5
GoogleKeating Estates has been extremely professional, friendly and efficient. Zanardi has been absolutely wonderful! She has helped us to quickly find an amazing flat, and took away all the stress.
M · 8 June 2019
Agent replied · 7 June 2023
Thank you, we're very happy the process was stress free for you. Wishing you all the best in your new flat.
★★★★★ 5/5
GoogleKeating estates have been excellent throughout. I would like to personally highlight ben as he has been very efficient and informative since viewing the property!
Jacob · 29 November 2025
★★★★★ 5/5
GoogleZanardi Bahi was super helpful along the whole process, her down to earth nature and professional attitude made us feel so comfortable during quite a stressful time! There was constant communication which made you feel like a priority. I would certainly recommend them when searching for a new property, especially Zanardi who we met in the Brixton branch!
Helen · 8 June 2018
★★★★★ 5/5
GoogleSandra in renewals was very quick at providing a reference. All my dealings with Keating Estates has been excellent
Cordelia · 8 November 2024
Agent replied · 8 November 2024
Thank you for the 5 stars! We're proud that we can continue to keep giving our best customer service to you!
★★★★★ 1/5
GoogleHad a phone conversation to book in some viewings to buy a flat - the agent was extremely rude and said he was too busy to show us any which was extremely disappointing as we were looking forward to viewing some flats with Keating Estates after looking at their properties online.
Not a great experience so would definitely avoid.NegativeQuality, Professionalism, Value
Abi · 26 August 2020
Agent replied · 7 June 2023
Hi Abi. I am sorry about this and will look in to it further. Feel free to email me your requirements directly so I can personally make sure that you are looked after correctly moving forward. My email address is shane@keatingestates.com .
Regards,
Shane Mercieca
Managing Director
★★★★★ 5/5
GoogleZanardi was geeat to work with- ensuring we found a lovely flat. Thank you!!
Bella · 8 June 2018
Agent replied · 7 June 2023
Thanks Bella. We hope you enjoy your new home.
★★★★★ 5/5
GoogleDealt with Angelika Nikolajeva
Dylan · 21 April 2024
★★★★★ 5/5
GoogleI had a very professional and efficient experience with Zanardi. From start to finish she was on top of her game with knowledge of the property and the future changes (upgrade). She also helped from an empathetic point of view.
I trusted her to find me the best property and help me close it. Very good service.
Chris · 8 June 2018
Agent replied · 7 June 2023
Thanks for the great review Chris! Really pleased we've been able to help.
★★★★★ 5/5
GoogleI had a great experience with Keating Estates. We found Angelika to be extremely prompt and helpful, making the moving process much easier for my partner and I. As a result I would highly recommend Keating Estates (Herne Hill).
Azeem · 20 August 2024
★★★★★ 5/5
GoogleReally helpful both when discussing the type of property I was looking for and being honest about potential flats which would and would not be suitable.
Early for the viewing and really friendly when showing me around.
Zee when above and beyond to keep me posted including outside of business hours (e.g when hearing whether the landlord had accepted our offer) and was constantly in contact to answer my questions.
Really recommend!
Liz
Elizabeth · 8 June 2019
★★★★★ 5/5
GoogleWould just like to say a huge thank you to both Naoise and Feyda, who were very helpful, patient and professional throughout the whole process! We really appreciate it and couldn’t have asked for better support. Thanks again!
Hannah · 30 December 2023
★★★★★ 5/5
GoogleI have been blown away by Jade, Sam, Grace and the wider Keating Estate team. Their expert guidance and support has made the process of selling my home both enjoyable and easy. I could not be more grateful and would recommend them to anyone.
Sarah · 24 May 2023
★★★★★ 5/5
GoogleI’ve had a really positive experience dealing with the Keating Estates, Herne Hill branch, and specially Feyda, who has been exceptional in handling our requests. Thank you!
Rasmus · 29 January 2024
★★★★★ 5/5
GoogleIt was a particularly challenging sale for us, but we got there in the end. Many thanks to Keating for all their support.
Nick · 29 March 2024
★★★★★ 5/5
GoogleReally smooth process with Keating Estates. Naoise specifically has benn brilliant with great communication and support.
Lee · 29 January 2024
★★★★★ 5/5
GoogleI would give Naoise O’Hagan and her colleagues at Keatings 5 stars for taking care of my flat.
Anne · 15 October 2023
★★★★★ 5/5
GoogleOur agent (Zanardi) was very helpful and transparent during the viewing and offer process
Angus · 8 June 2018
Agent replied · 7 June 2023
Thank you Angus. Really pleased we could help.
★★★★★ 5/5
GoogleRating only, no written review.
Will · 8 October 2026
★★★★★ 5/5
GoogleAbsolutely amazing estate agents. They sold our house and we brought our new one though them- truly excellent. Would certainly use again and highly recommend
Laura · 7 June 2022
★★★★★ 5/5
GoogleBrilliant independent estate agents. Reasonable fees. Exceptional customer service x
Chris · 7 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.