Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleI went into this estate agent. And the people in there were very nice, very helpful and couldn't be more accommodating. I also passed there when they were closed . Unfortunately, I lived through the window, and the amount of personal data that I could see was unbelievable people's names. Phone numbers address keys on the counter. I will try and attach some photos, but I have. Decided not to attach all photos as it really shows a lot of personal data. I do hope to go back there in the next 4 to 6 weeks, and hopefully, all the desks are. are clear of personal data. And then I will definitely give this place a 5 star review because staff were really nice.
Danny · 26 June 2024
Agent replied · 25 August 2024
Hi Danny,
Thank you for your observations and for bringing this to our attention. Of course this is not something we would condone and will be having a word with the Saturday staff to ensure they tidy up more thoroughly in the future. Please feel free to pop in again and we will do our best to help you as much as we can.
★★★★★ 5/5
GoogleThank you Ben for helping me and my partner secure our new home ! Super quick and hassle-free experience :)
Judit · 22 December 2025
★★★★★ 5/5
GoogleGreat service. Jennifer was especially helpful.
Teddy · 21 May 2025
Agent replied · 11 October 2026
Thank you for the review! We're really glad that Jennifer was able to provide you such a helpful service!
★★★★★ 5/5
GoogleBen was great, thank you!
Emma · 15 March 2026
★★★★★ 5/5
GoogleA huge thank you to Naoise, Feyda and the team at Keating Estates. Feyda was so lovely and welcoming at the viewing of the property and answered all queries we were having. Then we got handed over to Naoise who has been incredible and attentive during the documentation phase. Answering all questions...(and there were a lot!) so thoroughly and being such a great person of contact.
Megan · 29 January 2024
★★★★★ 5/5
GoogleSandra who handled my renewal has been a superb help!
I would recommend Sandra to anyone!
Alice · 19 November 2024
Agent replied · 23 November 2024
Thanks for the review Alice! We're glad Sandra was able to help you out so well!
★★★★★ 5/5
GoogleZanardi was absolutely fantastic, friendly and professional. She went above and beyond our expectations in terms of finding us exactly the type of property we were looking for.
She showed us 2 properties which I requested, and an additional flat which we fell in love with. She has been great throughout and prompt in getting back to us. Would highly recommend Keating Estates, and especially Zanardi!
Rebecca · 8 June 2018
Agent replied · 7 June 2023
Thanks for the lovely review Rebecca!
★★★★★ 5/5
GoogleBen Cam was very helpful in the process of signing the house.
Ben · 29 November 2025
★★★★★ 5/5
GoogleSandra was great, very happy with the service
Harvey · 7 December 2024
Agent replied · 25 December 2024
Hi Harvey! Thank you so much for the 5 stars! We're really happy that Sandra was able to give you such a great experience!
★★★★★ 5/5
GoogleBig thanks to Sandra (renewals) for her help.great job.
Leonidas · 7 November 2024
Agent replied · 8 November 2024
Thank you for the review! We're glad Sandra was able to help you out!
★★★★★ 5/5
GoogleKeatings have been great to work with as we secure a new flat to lease. Jennifer in particular has been very prompt and overall great to work with.
Lauren · 11 October 2025
Agent replied · 11 October 2026
Thank you for the review! We're really glad that Jennifer was able to help you out!
★★★★★ 5/5
GoogleThe service received from Keatings Herne Hill, especially Jennifer, in starting a new tenancy was superb. Helpful, clear and efficient team, and very flexible and accommodating. Many thanks!
Emi · 9 April 2025
★★★★★ 5/5
GoogleBen Cam helped us find a lovely flat on very short notice - he’s a great, friendly and helpful agent! Thanks a lot Ben!
N · 30 October 2025
Agent replied · 29 December 2025
Thank you for the review! We're really glad that Ben was able to provide you with such a great experience!
★★★★★ 5/5
GoogleZanardi was incredible personable, friendly and informative when showing us properties. It seems she had a real passion for the area and properties within it. She broke down all information we needed clearly and concisely, and explained the payment process well. She also helped us secure a dream place easily and quickly, would highly recommend.
Sean · 8 June 2018
Agent replied · 7 June 2023
Thank you Sean. Wishing you all the best in your dream place!
★★★★★ 5/5
Googlejennifer is so nice and professional,always very quick and polite to respond, she’s helped us a lot with our move in and made everything easier!
Gaia · 11 October 2025
Agent replied · 11 October 2026
Thank you for the review! We're very happy that Jennifer was able to help you out!
★★★★★ 5/5
GoogleMy husband and I had a great experience working with Keating Estates. The team is thoughtful, attentive, and clearly prioritises their clients’ needs. David Cam deserves special recognition, he was consistently professional, responsive, and easy to deal with.
Verena · 1 April 2026
★★★★★ 5/5
GoogleI’ve had a fantastic experience working with Nicole. She is incredibly professional, easy to reach, and always stays on top of things. It’s a huge relief knowing the property is in such capable hands. Highly recommend her services !
Bailey · 15 March 2026
★★★★★ 5/5
GoogleJennifer from Keating Estates was super helpful throughout the whole process, cant thank her enough for all her help.
Thomas · 11 October 2025
Agent replied · 11 October 2026
Thank you for the 5 stars! We're really glad that Jennifer was able to help you through the whole process!
★★★★★ 5/5
GoogleA very positive experience over the past few years. Dwayne and Nicole are always very helpful & Sandra was great when handling my renewal recently
Stuart · 9 January 2025
★★★★★ 5/5
GoogleWe viewed a few properties with Zanardi and we fell in love with one instantly! Zanardi was very helpful in helping us to fill in the paper work as quick as we could and get everything sent off and getting our references started as quick as possible!
Emily · 8 June 2018
Agent replied · 7 June 2023
That's so great to hear, thanks Emily. All the best for your new home.
★★★★★ 5/5
GoogleGreat experience so far letting through Keating estates. Jennifer has done a terrific job guiding us through the process.
Louis · 12 August 2025
Agent replied · 11 September 2025
Thank you for the 5 star review! We're really glad that you had such a great experience with us!
★★★★★ 5/5
GoogleFeyda and Naoise were both so helpful with any questions we had regarding the property we've started renting and got back to us promptly. They both provided a far better experience than other estate agents I've used in the past - would definitely recommend Keating Estates!
Emily · 29 September 2023
★★★★★ 5/5
GoogleJennifer helped us massively in our move. Thank you very much :)
Bethany · 11 October 2025
Agent replied · 11 October 2026
Thank you for the review! We're really glad Jennifer was able to help!
★★★★★ 5/5
GoogleIf you wanna get things done , call Jennifer :)
Sandwich · 11 October 2025
Agent replied · 11 October 2026
Love it! Thank you for the 5 stars!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.