Trusted Agent profile · London
★★★★★
1,463 reviews across 2 platforms
8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA
Part of JOHNSCO, see every office.
JOHNSCO's office in London, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,463 reviews on two platforms, including 162 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotDuncan has been more than extraordinary…
Duncan has been more than extraordinary . Efficient and very professional . The renewal has gone so easy and specially as he had some very wilful negotiation to do with my tensnt to get the best for both of us . Thank you Duncan
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Duncan.
5/5
Trustpilotoutstanding service from Amber
I recently rented a flat in London from overseas, and the process was seamless thanks to Amber. She promptly answered all my questions, and ensured the property was in best condition for my arrival. Her professionalism and attention to detail made the entire experience stress-free. I highly recommend Amber to anyone looking to rent a property remotely.
5/5
TrustpilotMimi was very helpful in following my…
Mimi was very helpful in following my property matter especially during the recent maintenance work requested by the tenant. I was impressed with her close follow-up as well. Much appreciated.
Hi Emil,Thank you for your wonderful feedback! We’re glad to hear that Mimi provided the close follow-up and support needed during the maintenance process. Keeping everything on track for our clients is key, and we’re happy to hear you were impressed. We appreciate your trust and look forward to continuing to assist you!
5/5
TrustpilotRahhan was great
Rahhan was great. Fast response, easy and honest which is needed as a tenant who’s renting as an international tenant. Satisfies both tenant wants and needs as well as the landlord.
Hi Zaid,Thank you for your kind words about Rahhan! It’s wonderful to hear that he was able to meet both your needs and those of the landlord. We always aim to make the process as seamless as possible for everyone involved.
5/5
TrustpilotGreat experience
Charlie, Cynthia and Victoria were all a tremendous help in finding us our next home. They guided us through the process and made it very easy. Couldn’t recommend this company enough.
Hi both,We’re so happy to hear that Charlie, Cynthia, and Victoria made your home search an easy and pleasant experience! Thank you for your recommendation, we wish you the best in your new home.
5/5
TrustpilotExceptional !
Exceptional !! Savannah has been amazing. Always responsive and always keeping me updated. She's helped a lot and made the process so much easier. She's so friendly too !! Highly recommend !!
Hi Hannah,Thank you for sharing your experience! We're delighted to hear that Sardar Berzo has been so responsive and helpful in managing your flat. Addressing your issues swiftly, and going the extra mile to ensure your needs were met. We'll make sure to pass along your appreciation to Sardar.
5/5
TrustpilotExceptional !
Exceptional !! Savannah has been amazing. Always responsive and always keeping me updated. She's helped a lot and made the process so much easier. She's so friendly too !! Highly recommend !!
Hi Nawal,Thank you for your glowing review! We’re absolutely delighted that Savannah was able to make your experience so smooth and easy. Her dedication to keeping clients updated and informed is something we truly value, and we’re glad it made such a positive difference for you. We appreciate your high recommendation and look forward to assisting you with any future needs!
5/5
TrustpilotThank you to Priscilla Ogefere @…
Thank you to Priscilla Ogefere @ JohnsandCo Royal Wharf. She has been a godsend in sorting out my end of tenancy so much so I now wish I was staying!! She is always there sorting out every little issue. Such an asset to the teamThank you PriscillaBecky
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Priscila.
5/5
TrustpilotProperty Management
Olivia Thomas is an exceptional property manager. She is approachable, responsive, and genuinely cares about making sure everything runs smoothly. It is because of her pro activity that my experience as a tenant in Royal Wharf has been hassle-free - thank you!
Hi Teah,Thank you for leaving this kind review, we hope you enjoy Royal Wharf living!
5/5
TrustpilotEfficient and balanced support
The support and advice from Katy Donachie and her team has always been very professional, providing information and balanced advice promptly. The renewal process was completed very quickly and efficiently consulting both parties and taking their views into account. Thank you for your support!
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Katy.
5/5
TrustpilotThank You, Priscilla Ogefere
It was a minor matter but Priscilla helped to follow-up and resolve it over some weeks in a very professional manner. She is punctual in her reply and her feedback was reassuring. Once again, thank you Priscilla.
Thank you for leaving this feedback. We're pleased to hear Priscilla, was both prompt and professional in her service, and we will be sure to pass your appreciation along to her.
5/5
TrustpilotEbru Property manager
Ive had a great experience with my property manager, Ebru. Recently, I had an issue with my broken couch, and it was resolved incredibly quickly and to my complete satisfaction. Ebru is always kind, approachable, and willing to answer any questions I have. It’s clear they genuinely care about making tenants feel comfortable and supported. Highly recommend!
5/5
TrustpilotHighly recommend my agent
Highly recommend my agent, Johnson &Co, most of their staffs are really good, looking after my properties, like Denisa, Pavlo. Although the management fee is not cheap, it’s worth worthy, you can trust them.
5/5
TrustpilotVery good Letting team
Hi, we want to express our thanks to Johns&Co's Letting team (especially Marwa and Vanessa) in helping us finding the tenants in a quick manner and professional way. I would highly recommend for any future landlords.
We are pleased our Lettings team have impressed you, and have let your property efficiently and professionally. Thank you for choosing Johns&Co, and for your recommendation.
5/5
TrustpilotAlexandra Ene and his hard work gives…
Alexandra Ene and his hard work gives me a very good impression. I often felt kind and professional from him in past connection. Thank you so much Alexandra.
Hi Cheng,Thank you for your kind words! We’re pleased to hear that Alex's hard work and professionalism left such a positive impression on you. We appreciate your feedback and look forward to continuing to assist you in the future!
5/5
TrustpilotDealing with Sam in Lettings has been a…
Dealing with Sam in Lettings has been a great experience! He made sure we viewed lots of options until we found the correct apartment. Very attentive, informative and did an excellent job. Still my point of contact and always happy to help.
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Sam.
5/5
TrustpilotCustomer service
The customer service stand out for me. In particular Toyin Adeyele has been outstanding in providing a first class service for me as a landlord. They are responsive, professional and friendly in their approach.
Hi Maan,Thank you for your fantastic review! We're thrilled to hear that Toyin has provided you with outstanding service. We appreciate your recognition and are committed to maintaining the high standard of service you’ve experienced.
5/5
TrustpilotEthel Gamma is a nice and professional…
Ethel Gamma is a nice and professional manager, I’m really happy to cooperate with him and looking forward to have more chance to cooperate again.
Hi Kevin,Thank you for your kind words about Bethel. We're delighted to hear about your positive experience and look forward to future collaborations.
5/5
TrustpilotBlinding and very efficient service
We required some blinds from one of our apartments to to be deinstalled and be delivered to a London address. Beverley at John&Co was very helpful in assisting and arranging this service. All went well, timely delivery and very efficient.
Hi Steve,We are so pleased to hear all went smoothly and that Beverley could help facilitate this. If you need any further assistance, do not hesitate to reach out!
4/5
TrustpilotGreat experience from renting to…
Great experience from renting to move-in. Michael and his team are helpful and responsible! Generally good experience but hoping for more prompt response and more comprehensive move-in guidance.
Thank you for sharing your feedback! We’re glad that Michael and his team were helpful throughout your rental and move-in experience. We appreciate your feedback on prompt responses and move-in guidance and will work to improve in those areas.
4/5
TrustpilotDaniela able to provide solid support…
Daniela able to provide solid support and leadership when we face difficult issues relating to our property management. She is able to response effectively and identify right resources to resolve our issues.
5/5
TrustpilotAbsolute pleasure working with Daniela…
Absolute pleasure working with Daniela Nakraj and Nicolas Randal from johns and co. Both super professional, personable and go above and beyond. Thanks so much! Thanks for me new home in GLH!
5/5
TrustpilotThank you Olivia
Olivia Wietecka has been super helpful in making sure our end of tenancy process was as smooth as possible. She was following up on matters in timely matter and stayed organized throughout so that all outstanding items are resolved. She even spoke with our utility providers to close out the account and ensure remaining credits are refunded. Highly recommend Olivia for her professionalism!
5/5
TrustpilotSuperstar Bryony ⭐️
Thank you so much Bryony for your help sorting some broken furniture in our flat. She was super quick and helpful in solving our issue.
Hi Jessica,We’re pleased Bryony was able to assist you promptly with the furniture issue. Thank you for highlighting her quick and helpful service. We’re always here to help!
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