Trusted Agent profile · London

JOHNSCO London reviews

4.8

★★★★★ Excellent

1,460 reviews across 2 platforms

8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA

JOHNSCO's office in London, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,460 reviews on two platforms, including 161 Google reviews rated 4.4.

Google logo

4.4 / 5

161

Reviews on Google

This office

Trustpilot logo

1,299

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Everything is professionally managed. Check in and out of tenants smoothly arranged by Betsy Slawson. ​PositiveQuality

Janice · 23 November 2022

5/5

Trustpilot

Lovely Rachel Massey

I so glad had Rachel Massey arranges everything for me,she’s a such lovely person, thank you so much :)

Mei · 4 December 2023

Agent replied · 10 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Rachel

5/5

Trustpilot

Excellent team

Excellent team. Always ready to help.

Hassan · 13 August 2024

Agent replied · 24 August 2024

Hi Hassan,Thank you for your kind review. If you need any help in the future, please don't hesitate to reach out.

5/5

Trustpilot

Miss Brooke Nickless provided exemplary…

Miss Brooke Nickless provided exemplary service! Many thanks, Jose

Jose · 20 June 2024

Agent replied · 10 June 2024

Hi Jose,Thank you for taking the time to leave this review. We'll be sure to pass this feedback along to Brooke, we're sure it will be a perfect end to her weekend!

5/5

Trustpilot

Efficient and professional

ES · 29 September 2024

Agent replied · 10 June 2024

Thank you for the great review! We're delighted to hear you found our service efficient and professional. We’re always here to assist you whenever needed.

5/5

Trustpilot

super helpful and quick service

super helpful and quick service, shareen helped a lot , wouldn't be possible without her !

H · 1 February 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co We will make sure to pass this onto Shareen

5/5

Trustpilot

Best Service

Very fast and responsive to my request, good follow up

Ben · 29 May 2024

Agent replied · 11 June 2024

Hi Ben,Thank you for leaving us a 5* rating. We always aim to ensure our clients enjoy a professional and efficient service. If you need any further assistance, please don't hesitate to reach out.

5/5

Trustpilot

The maintain of the fridge in my room

The maintain of the fridge in my room. Veronica Lou who is my manager solved my problem really fast.

JIARUN · 22 November 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We’ll be sure to pass on your kind words to Veronica.

5/5

Trustpilot

Marwa was so speedy and efficient

Marwa was so speedy and efficient. She helped settle the property quickly and easily. Really content with our experience.

Giorgio · 1 July 2022

5/5

Trustpilot

The West Hampstead team were fantastic

The West Hampstead team were fantastic, highly recommend!

Laura · 30 June 2024

Agent replied · 24 August 2024

Hi Laura,Thank you for your recommendation! We are pleased to hear you had a positive experience with our West Hampstead team.

5/5

Trustpilot

Candice provided prompt feedback and…

Candice provided prompt feedback and helped to follow up the questions and request for us with nice service.

Do · 11 December 2023

Agent replied · 10 June 2024

Thank you for taking the time to leave us this review! We’ll be sure to pass on your kind words to Candice

5/5

Trustpilot

Had a great customer experience from…

Had a great customer experience from Destini-Rikki and Marwa Fakih! very helpful.

Gissell · 15 April 2024

Agent replied · 10 June 2024

Hi Gissell,We're pleased to hear Destini and Marwa provided you with great customer service, we'll be sure to pass your gratitude along to them.

5/5

Trustpilot

Professional and kind Team

Had a really great experience with Jose Pereira, he was able to contact the landlord and solve a problem I had in the apartment quickly and in a professional way!

VD · 4 December 2024

5/5

Trustpilot

Michell Vasquez is great

Michell Vasquez is great! Reliable and thorough.

Elijah · 27 July 2023

5/5

Trustpilot

Rachel Massey She been very helpful…

Rachel Massey She been very helpful with our rent of property

Ilay · 22 April 2024

Agent replied · 10 June 2024

Hi Ilay,Thank you for taking the time to leave us this 5* rating. We will be sure to pass your appreciation along to Rachel!

5/5

Trustpilot

We had the full help of our representatives and their help was sooo mindful

We had the full help of our representatives, Marwah Fakih and Vanessa.

Sowemimo · 2 April 2024

Agent replied · 10 June 2024

Hi Sowemimo,We're pleased to hear Marwa and Vanessa were able to support you, we will be sure to pass your appreciation along to them.

5/5

Trustpilot

Savannah Renaud and the Brentford team…

Savannah Renaud and the Brentford team have been very helpful and cooperative so far.

S · 20 February 2024

Agent replied · 10 June 2024

We are pleased to hear Savannah and the Brentford team have been of help to you. We hope they continue to exceed your expectations!

5/5

Trustpilot

Brillaint service from Rachel Massey…

Brillaint service from Rachel Massey and the West Hampstead team, thank you!

Louis · 28 March 2024

Agent replied · 10 June 2024

Hi Louis,We're thrilled the West Hampstead team have provided an excellent service. We will be sure to pass your appreciation along to the team.

5/5

Trustpilot

I haven’t wait one second

I haven’t wait one second, easiest viewing experience ever

Stefan · 24 May 2024

Agent replied · 10 June 2024

Hi Stefan,Thank you for your feedback! Providing efficient and seamless experiences for our clients is our priority, so we are pleased to hear we have been successful. If you need any further assistance, please do not hesitate to reach out.

5/5

Trustpilot

Marwa Fakih and Amy Wilmot

Shared adequate info during check in

Ezgi · 17 July 2024

Agent replied · 24 August 2024

Hi Ezgi,Thank you for taking the time to leave this five star rating. We will be sure to pass your positive feedback along to Marwa and Amy.

5/5

Trustpilot

Fast and responsive to my queries

Fast and responsive to my queries. Great thanks to Umar & Jenni!

Vivian · 7 February 2023

5/5

Trustpilot

Another year of great service

Another year of great serviceBilal, Bethel and Jay excellent as always Great finance team too Thank you

Suzanne · 3 December 2023

Agent replied · 10 June 2024

Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make the teams day! Wishing you all the best for the rest of 2023!

5/5

Trustpilot

5 stars to Wai

5 stars to Wai - Compliance Adminstrator at J&C. Always prompt with replies and friendly to deal with.

Inga · 9 November 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Wai.

5/5

Trustpilot

Professional service

Always helpful, attentive and prompt service from Amy, Matthew & Sam. Keep up the good work guys.

Matthew · 1 December 2023

Agent replied · 10 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We’ll be sure to pass on your kind words.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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