Trusted Agent profile · London

JOHNSCO London reviews

4.8

★★★★★ Excellent

1,460 reviews across 2 platforms

8 New Providence Wharf, 1 Fairmont Avenue, London, E14 9PA

JOHNSCO's office in London, at 8 New Providence Wharf, is rated 4.8 out of 5 across 1,460 reviews on two platforms, including 161 Google reviews rated 4.4.

Google logo

4.4 / 5

161

Reviews on Google

This office

Trustpilot logo

1,299

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

The service from J&C is always good and…

The service from J&C is always good and smooth. Thanks to Betsy Slawson for the best process management.

Y · 23 February 2022

5/5

Trustpilot

Ease of raising the issue

Ease of raising the issue. Helpful assistance. Great service

Shashank · 2 April 2024

Agent replied · 10 June 2024

Hi Shashank,Thank you for taking the time to leave us this 5* rating. We are pleased to hear we have been able to ensure your issues are resolved efficiently.

5/5

Trustpilot

Thank you

Thank you, Toyin Adeyele for your kind assistance and prompt responses.

Gabriela · 20 February 2024

Agent replied · 10 June 2024

Hi Gabriela, Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.

5/5

Trustpilot

Billie Allen and Umar Sharif have been…

Billie Allen and Umar Sharif have been very efficient, helpful and responsible so far in helping us out with our concerns whether big or small in a timely manner. Thank you for always being able to hear us out and helping us in the best possible manner most of the times.

Sonam · 10 August 2023

5/5

Trustpilot

Excellent

Very responsive and attentive negotiators throughout

Claire · 22 May 2024

Agent replied · 10 June 2024

Hi Claire,Thank you for your feedback! We're pleased to hear that our team was responsive and attentive throughout the negotiation process. Ensuring excellent service is our priority, and we're glad we could meet your expectations.

5/5

Trustpilot

Priscilla Ogefere Was very helpful…

Priscilla Ogefere Was very helpful working with me to find a solution to my problem.

Sid · 15 November 2023

Agent replied · 10 June 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Priscilla.

5/5

Trustpilot

Such an amazing experience with Bethel…

Such an amazing experience with Bethel and Bilal, for understanding our situation and needs.

Anoud · 2 December 2023

Agent replied · 10 June 2024

Thank you for leaving a 5* review.We are so pleased that you had such a positive experience with Johns&Co, we’ll be sure to pass on your kind words.

5/5

Trustpilot

Nice experience

The agents facilitated the tenancy very efficiently.They are reliable and punctual.

Tung · 1 February 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

5/5

Trustpilot

Very good service very responsive

Alwaled · 28 May 2024

Agent replied · 11 June 2024

Hi Alwaled,Thank you for your 5* rating. We are pleased our team impressed you.

5/5

Trustpilot

Thank you for the help from Leigh and…

Thank you for the help from Leigh and Ben

Mubai · 7 March 2024

Agent replied · 10 June 2024

Hi Mubai,Thank you for your 5* rating. Will be sure to pass your appreciation along to Leigh and Ben!

5/5

Trustpilot

Great experience!

Olivia W. has been on top of all my check-in and inventory stuff delivering a great experience as a new tenant with John's & Co.

Marco · 6 December 2024

5/5

Trustpilot

Very patient service

Very patient service! Any step during the transfer period will remind us to prepare all the documents that should be submitted. He was very supportive and patient throughout the process. Highly recommend my agent Gytis!

Mingjie · 27 June 2024

5/5

Trustpilot

Many thanks especially to Leigh for…

Many thanks especially to Leigh for quick responses and for being so helpful

Ahmed · 7 December 2023

Agent replied · 10 June 2024

Thank you so much for leaving a 5* review. We’ll be sure to pass on your kind words to Leigh.

5/5

Trustpilot

Very sincere and helpful

Very sincere and helpful. Brilliant

Kai · 14 May 2024

Agent replied · 10 June 2024

Hi Kai,Thanks for your feedback! If you need any further assistance, don't hesitate to reach out.

5/5

Trustpilot

Candice and Vanessa have been amazing

Candice and Vanessa have been amazing! Super helpful :-)

Natasha · 22 February 2024

Agent replied · 10 June 2024

Thank you for your kind words Natasha, we will be sure to pass them along to Candice and Vanessa!

5/5

Trustpilot

Great Property management for tenants.

Great Property management for tenants.Support even after hours. great job !

Antonio · 10 January 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

5/5

Google

My review is in relation to my dealings with my Property Manager Charlotte Moore. I have found her to be extremely professional, prompt in communication and a pleasure to deal with - a real asset for the company. Keep up the good work Charlotte!

Anu · 11 June 2018

Agent replied · 11 June 2024

Thanks for the feedback Anu! Great to hear your kind words about our Property Manager Charlotte.

5/5

Trustpilot

Great Customer Service

Lovely customer experience

Ewurafua · 11 June 2024

Agent replied · 11 June 2024

Hi Ewurafua,Thank you for your kind words, we are pleased you enjoyed our service. Don't hesitate to reach out if you need any assistance in the future.

5/5

Trustpilot

Lara gets back to you quickly and very…

Lara gets back to you quickly and very polite

Sara · 13 February 2024

Agent replied · 10 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Lara.

5/5

Trustpilot

Ms Joey Tse

Ms. Bethel Gamma get a 5 star rating. She is a very good and helpful letting administrator. She is detailed minded and take care of any inquires and responds for us. She is helpful, caring and friendly. We are appreciate for everything she have done for us.

Joey · 25 September 2023

5/5

Trustpilot

Bethel Gamma​​​​ has been amazing and…

Bethel Gamma​​​​ has been amazing and provided an excellent service. We are so happy in our flat and it really feels like home :)

Abby · 3 December 2024

5/5

Trustpilot

Thank you

Andre Wallace and Bethel Gamma have been very helpful and efficient in helping us regarding our car parking space letting. Thank you so much!

Grace · 1 December 2024

5/5

Trustpilot

Professional and quick response all the…

Professional and quick response all the time. Recommend!

Zheng · 28 February 2024

Agent replied · 10 June 2024

Hi Zheng,We are so pleased to hear we continuously meet your expectations and thank you for recommending us. Best wishes.

5/5

Trustpilot

Lara Robson resolves my problem efficiently

Lara Robson provides supportive information and helps to resolve my problem in an efficient way.

Jackson · 18 September 2023

Agent replied · 10 June 2024

Hi JacksonThank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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