Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJohn D Wood were a pleasure to work with on the sale of our flat. They were innovative in a difficult market, and Christopher Dale's attention to detail and intelligence made everything go as smoothly as possible. I highly recommend them.
Anna · 16 April 2020
Agent replied · 20 June 2024
Thank you for your great 5* review and feedback! It is great to see that you would recommend our hardworking team to others. Kind regards, Scott
★★★★★ 1/5
TrustpilotThey will make you chase your own money.
Expect this company to be totally negligent returning your deposit (even if your landlord agreed for this to be released). They will make you chase your own money for weeks after you moved out, an absolute nightmare.
Daniel · 27 April 2021
Agent replied · 13 June 2024
Dear Daniel Ambrus, we are sorry to hear you were not satisfied. If you wish to share any further comments about your experience, please do email us on hq@johndwood.co.uk. Kind regards, John D Wood & Co.
★★★★★ 1/5
TrustpilotThe worst agent service I have ever…
The worst agent service I have ever seen in my life. We have been dealing with them for more than a year. We wrote a letter to them complaining and nothing was ever done. They delegate their work to everyone, they just pretend they work. Never hire them.
Bianca · 7 September 2023
★★★★★ 5/5
TrustpilotJ D Wood did a fantatic job helping us…
J D Wood did a fantatic job helping us sell our flat in Wimbledon Park. We faced a few hurdles that were unexpected but Chris and Lewis got things on track and got the sale through when we had given up. I would thouroughly reccomend them if you are considering selling a property.
Maxyboy · 18 April 2023
★★★★★ 5/5
TrustpilotToby Nalder at the Earl’s Court office…
Toby Nalder at the Earl’s Court office was extremely helpful and professional, making sure I always was informed of any new property and handling any request swiftly.
Belinda · 20 October 2024
★★★★★ 1/5
TrustpilotAttached marketing banner to my property without consent
This company is fly-posting marketing banners on my property's fence without consent. I've reported them to the local council.
CB · 6 May 2023
Agent replied · 13 June 2024
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
★★★★★ 5/5
TrustpilotNadia - An Excellent Agent (John D Wood) To Deal With
Nadia, at John D Wood, was an excellent communicator and frank about the flat, the market and clients. She was obviously knowledgeable about the product, prompt in placing the flat in the market and with viewings. I really would like to give Nadia, at John D Wood the opportunity to rent this flat for me when it becomes vacant again - I really valued and will value Nadia's approach.
Nitin · 25 September 2020
★★★★★ 5/5
GoogleThe service at John D Wood in Primrose Hill has been absolutely superb. Both Andrew Wright and Alice Pratt were enormously cordial and helpful. My thanks to them.
Mauricio · 23 June 2015
★★★★★ 5/5
GoogleHarriet Stickland was absolutely delightful to work with. She constantly gives you updates on new properties and always very well mannered. She's a great asset to any firm!
Andy · 23 June 2015
★★★★★ 1/5
TrustpilotRENTERS BEWARE
RENTERS BEWARE
John D Wood is a very deceitful company. They are withholding my rental deposit after nearly 4 week’s without a satisfactory explanation. They have ignored all requests and constantly lie to me. RENTERS BEWARE
Lucy · 13 April 2024
★★★★★ 5/5
GoogleI rented a flat through John D Wood & Co, supported by Kate Martin. Kate was excellent - helpful and professional throughout the whole process.
Janice · 22 June 2016
★★★★★ 5/5
TrustpilotHad a really good experience
Had a really good experience! Ellie Bowers the estate agent I was in contact with was very nice, efficient... She showed me a few properties and really into consideration what I liked and did not liked and found me the ideal flat. Her approach was not as salesy as can be with some other estate agents. Feels like she really cares about her customers. I would highly recommend.
Maxime · 7 March 2020
★★★★★ 5/5
TrustpilotTenant changeover - handled very well
The tenants that JDW found for me in 2019 decided to leave after one year, disappointingly, but JDW (Trinity Road branch, SW18) found two people who appear to be excellent replacements, with only a 10-day void. The necessary arrangements were all made in a professional manner. I'd particularly like to single out Shoeni Oates for the excellent service and advice I've received as an inexperienced landlord.
David · 19 August 2020
★★★★★ 5/5
GoogleA fantastic agent to be renting a property from. Professional, approachable, with brilliant communication at every step of the journey. I would highly recommend them.
Antonia · 16 April 2022
Agent replied · 20 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleTanika, the agent who helped me was very professional and kind, she went above and beyond the job duty to resolve any arising issues!
Simona · 16 April 2022
Agent replied · 20 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotSam and Ailsa were amazing
Sam and Ailsa were amazing! Super responsive. They helped me at every step!
Laura · 9 June 2021
★★★★★ 5/5
TrustpilotI found the team at Fulham led by…
I found the team at Fulham led by Eduard to be very caring and thorough, quick to respond to any queries. The team's personable approach made a big difference and built trust between us from the get go. Thank you for a successful outcome along a very smooth journey of interactions between us.
Brian · 12 July 2022
★★★★★ 5/5
GoogleProfessional, helpful and extremely nice agents.
My · 24 October 2023
Agent replied · 20 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotJ D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
Bianca · 30 January 2023
★★★★★ 5/5
GoogleDavid Main proved exceptionally talented and persistent at steering my property transaction to completion through the twists and turns of some very difficult market conditions. Highly recommended.
Ian · 16 April 2021
Agent replied · 20 June 2024
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleVery helpful throughout the moving process. The agency was always professional and helped us with everything. Couldn't ask for better.
António · 16 April 2022
Agent replied · 20 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAwful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
Stephen · 26 February 2022
★★★★★ 4/5
GoogleWe had an excellent experience of having John D Wood rent out our house. They were always professional, friendly, helpful and experienced. They always arrived when they said they would, and did what they said they would. They also managed to find us excellent tenants at the asking price after only one week of marketing - and we couldn't have asked for more than that!
Tess · 23 June 2015
★★★★★ 5/5
GooglePleasure working with Louna. Highly would recommend.
Oren · 16 April 2023
Agent replied · 20 June 2024
Thank you for your recommendation and taking the time to leave your 5* review! - Kind regards, Scott @ Customer Relations.
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