John D Wood and Co Sales London reviews

★★★★★ 5/5

Trustpilot

Excellent Service over 3 years of a London rental

Thank you John D Wood for providing a fantastic service for the last 3 years when I rented a flat from one of your landlords. From the first inquiry, viewing, communications and paperwork, the process was smooth and easy. I didn't feel pressured or rushed, but supported by the Wandsworth Common branch (initially Olivia). The team were proactive to provide any paperwork I asked for. JDW provided their end-to-end management. Any requests, issues or special requests were accommodated for quickly. Thank you to the maintenance and operations team in Nottingham for your initial introduction, quick responses and support throughout the contract. When an engineer visit was required, the contractors you used were professional, friendly and respectful. And when the assigned property manager moved into another role, he proactively contacted me to let me know and introduced my new point-of-contact. These little but important touches make all the difference. I felt at home. So did my 3 kids. After the first two years, I then extended the contract - which again was an easy process. When the time came for me to leave, Tom (Wandsworth Common) was helpful and friendly - Thank you, Tom. The inventory check/deposit return took a little longer than I hoped but all the paperwork, outstanding queries and matters were cleared up very quickly by the Richmond office (thank you, Armela for your attention to my account and your updates - much appreciated) Overall, very happy with the service I received and in 11 months time when my current tenancy agreement ends, you'll be the first agents I get in touch with.

Yusuf · 5 March 2025

★★★★★ 5/5

Google

We recently used John D Wood & Co for a purchase in Chiswick. Our agent Lydia went the extra mile to ensure we had a smooth exchange. She has been very attentive throughout the whole process and we can highly recommend their services.

Jana · 22 June 2022

★★★★★ 5/5

Trustpilot

Fresh in the UK and never let a…

Fresh in the UK and never let a property, was a little nervous but david and the docklands team were amazing, guided me through the whole process and even met me at the property for the move in.

Julija · 18 April 2026

★★★★★ 5/5

Trustpilot

We really owe Peter Woods a huge thank…

We really owe Peter Woods a huge thank you for the efforts he went to , to secure the property of our dreams. We could not have done it without his help and he made the process very easy.

Customer · 9 April 2026

★★★★★ 5/5

Trustpilot

Becca is a star.

Becca is a star.I have recently rented a flat in London via JDW team. Bec has showed us the flat and answered all my detailed questions in every step with very detailed answers. She handled all our concerns during the conveyancing process with delicacy. She always came up with the best solutions to the problems and pleased both parties until the day we signed. Thank you Bec for such a smooth process.

Konstantinos · 5 October 2022

★★★★★ 5/5

Google

We had an excellent experience, buying a flat through John D Wood Chiswick. Julian was incredibly professional and supportive throughout the process- liaising with the seller, answering queries and keeping us up to date. We were lucky to have had his expertise and help, especially being first time buyers! Thank you so much!

N · 22 June 2020

★★★★★ 5/5

Trustpilot

I was looking for a 2 bed in Notting…

I was looking for a 2 bed in Notting Hill and they helped me to find the right property! I will strongly recommend working with Paris, he has a great knowledge of the area and the market!

Alessandro · 23 April 2026

★★★★★ 5/5

Trustpilot

A very good experience with Kate

Seamless - that's how it felt when Kate Martin helped me find a new home. She's thorough, considerate, super knowledgeable and gave really great advice. She really is brilliant to deal with and I can't recommend her enough.

MAP · 15 April 2026

★★★★★ 5/5

Google

Great experience! Lucy was excellent and we had one of the nicest experiences we have had with estate agents.

Quincey · 16 April 2024

★★★★★ 5/5

Google

William has been very engaging and helpful during the entire process. John D Wood & Co. has my recommendation.

J · 16 April 2024

★★★★★ 5/5

Google

Definitely 5 stars for Bethan for the services provided when I purchased my property. Bethan was professional, helpful and not pushy like many of the agents. She also provided exceptional support during the purchasing process to ensure that the transaction took place in a timely. Thank you and I would highly recommend.

Belinda · 22 June 2020

★★★★★ 5/5

Google

William has been very engaging and helpful during the entire process. John D Wood & Co. has my recommendation.

Lian · 23 March 2024

★★★★★ 5/5

Trustpilot

I honestly couldn’t be happier with the…

I honestly couldn’t be happier with the service from the Notting Hill branch! From day one, the whole experience was seamless, professional, and incredibly well managed. Paris, in particular, was exceptional and truly went above and beyond.

Nancy · 10 April 2026

★★★★★ 3/5

Trustpilot

Individual excellence let down by lazy communication and poor tenant management

While there are pockets of excellent service and friendly staff at JDW, overall our tenancy management experience was “hands off” at best and irresponsibly poor at worst. We had multiple managing agents throughout our three year tenancy, but nobody bothered to inform us when our point of contact would change, I only found out when emails would bounce. The landlord even switched away from agent management and nobody bothered to tell me that either. When I’d call for tenancy queries our initial managing agents were helpful, but others almost made me feel as if I was inconveniencing them. This isn’t to take away from great letting agents and certain great staff, but overall experience and keeping tenants informed leaves a lot to be desired.

Matt · 27 January 2025

★★★★★ 5/5

Trustpilot

Great Lettings Support Centre

As a landlord, the Lettings Support team at the Docklands & City branch genuinely exceeded my expectations. Bryan Norton Crail in particular was brilliant in a) securing a buildings insurance claim for a leaking pipe and b) holding the management company to account and getting them to accept responsibility.

D.Morris · 30 December 2025

★★★★★ 5/5

Google

Lucy was super helpful and attentive with my many questions - lovely agent to work with! Special thanks also to Laura and Oliver who also helped with my many questions!

Ayame · 22 June 2023

★★★★★ 5/5

Trustpilot

I recommend these guys to anyone who listens!

I’ve worked with Rupert, Ellie & Zara at the Notting Hill branch of John D Wood for a number of years. It’s so refreshing to work with agents that really care about the entire letting process & not just getting the contract signed! Their due diligence is second to none & they actually do what they say they are going to do! I recommend these guys to anyone who listens because it’s hard to find people like this in the industry.

Alice · 21 January 2021

★★★★★ 5/5

Google

We've just moved in to a rental property found and arranged through John D Wood Chiswick. Nick has been really helpful - friendly, responsive and full of great advice. We're very happy with the service provided and would definitely recommend John D Wood Chiswick for tenants.PositiveResponsiveness, Quality, Professionalism, Value

F · 27 August 2020

★★★★★ 5/5

Google

Really happy with the service from John D Wood from beginning to end even post completion. Partnered with Will Rothery who was meticulous and reassuring in his approach to the whole process. No issue was too complicated and everything was always followed up with a personal message and phone call. Would highly recommend and will be only estate agent I now use going forward.

Priya · 16 April 2024

★★★★★ 5/5

Trustpilot

The Battersea Team were brilliant to…

The Battersea Team were brilliant to deal with in the sale of our property. Fred in particular was fantastic to deal with throughout the sale process. As we were immigrating to New Zealand during the sale process and had departed the UK after accepting an offer but before exchange of contracts, Fred was exceptional with providing feedback and assisting us when opposite time zones were a challenge. I would have no hesitation recommending John D Wood to other sellers in Battersea and a big thanks to Fred for all his help!

Paul · 24 November 2020

★★★★★ 5/5

Google

I would highly recommend The John D Wood Chiswick office . Their services and dedication to finding me and my partner a property was impeccable. A huge thank you to Nick for making the process so smooth and hassle free. Could not recommend them enough!

Oliver · 22 June 2021

★★★★★ 5/5

Trustpilot

I had a great experience with Paris…

I had a great experience with Paris from Notting Hill. He really went the extra mile to help me secure a flat, and even when things got complicated, he handled everything calmly and efficiently.

Andrea · 14 April 2026

★★★★★ 5/5

Google

Professional and efficient service from Laura and her team. Would give 10 stars if possible.

Tim · 16 April 2024

★★★★★ 5/5

Google

I cannot recommend John D Wood, and Will Rothery in particular, enough. They gave us good initial advice about marketing our house, and were thoroughly professional and easy to deal with all the way through the sale process. Even after the rise in interest rates affected the market they achieved a price in excess of that suggested by other agents in better times.

Katie · 16 April 2024