Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe would just like to say a big thankyou to Euan,Emma and the team at JD Wood Chiswick for selling our house within 3 weeks. Euans knowledge and expertise is second to none and advised us accordingly leaving us with no doubt in our minds that we had chosen the best real estate company to sell our house.We have up to 50 viewings in a matter of 2 weeks and offers on the table. JD Wood Chiswick have been the best real estate to deal with and we would definitely use Euan and his team again in the future.
Stuart · 23 June 2016
★★★★★ 5/5
GoogleWe are so thrilled and happy about our move in and the quality of the flat not to mention the surprise that there is a dishwasher (didn't expect that). Your company really did a good job in preparing the house for us. Especially Natalia and Phillip were very helpfull and efficient in the whole process from the first call to the final signatures - so both thumbs up and a big smile to you!
I wouldn't hesitate for a second to recommend John D Wood in Chiswick to anyone!!
Mark · 23 June 2016
★★★★★ 5/5
TrustpilotBeckenham branch sales dept.
The team at the Beckenham branch (sales) are knowledgeable, friendly and responsive. They have been proactive throughout the process and are real experts in the Beckenham property market.
J · 8 April 2026
★★★★★ 5/5
GoogleFantastic rental team! Laura was brilliant at securing tenants quickly and securing above the requested rate. Fab team to work with!
Esther · 22 June 2023
Agent replied · 21 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe sold our house recently and then rented via John D. Wood while we continue our property search. In particular I would single out Derek and Euan's local market knowledge, which was the basis for a successful pricing strategy, and their and Kay's sympathetic management of both our and our buyer's expectations, which resulted in a successful completion to the timescale agreed at the outset. On the buy side Emma has been energetic and while we haven't been able to find what we want, it hasn't been for lack of trying. In terms of the rental side we have also had good service from Philip and Rachel and the property we're now occupying is a delight.
Hamish · 24 June 2015
★★★★★ 5/5
GoogleWonderful support from the entire John D Wood team! Laura, Lucy, Larissa, Cecily and Ethan combined to conduct a successful marketing search for the Chiswick property, leading to a timely result with new tenants. Laura recommended efficient trades people for refurbishment and upgrades. Plus great advice and assistance on the check in process. Thank you, team!
GEOFFREY · 16 April 2024
Agent replied · 21 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotParis is a very good agent
Paris was able to help me find the ideal flat in record time. He was very responsive and provided personalized service.
Raphael · 4 February 2025
★★★★★ 5/5
TrustpilotHelpful team member
Charles Spalton from the Battersea office was very helpful. He kept me up-to-date with all the different options available during my search process.
Seb · 5 May 2026
★★★★★ 5/5
TrustpilotI would thoroughly recommend JDW...
I would thoroughly recommend John D Wood's Earls Court office - being involved in any property purchase/sale is generally a pretty stressful experience but Sophie (Ling) and Fee (Henderson) have guided me through the labrynth of paperwork and processes with great professionalism and expertise and most importantly kept me calm whenever I began to panic about something! Thank you, thank you, thank you.
George · 16 April 2025
★★★★★ 5/5
TrustpilotSuccessful Wimbledon house sale
Very professional service with a personal touch. Liked that we had our own WhatsApp group which made for prompt communications. Really nice people.
Ms · 3 May 2026
★★★★★ 4/5
TrustpilotParis provided great service and was…
Paris provided great service and was super helpful in facilitating the letting of the flat I stay in. He is very responsive and friendly!
Rithika · 23 April 2026
★★★★★ 5/5
GoogleBy far the best house sale experience I've had. 6 weeks from offer to completion, almost all of which was down to James, Carolyn and team's relentless focus on pushing all sides to get the sale across the line. Super-professional, super-efficient. 10/10.
Omar · 23 June 2019
Agent replied · 21 June 2024
Thank you Omar, congratulations on the sale of your property. It is great to read that the John D Wood & Co. team were able to deliver their proven 5 star service. I will pass on your kind comments to the whole team.
Best wishes,
Sarah
★★★★★ 5/5
TrustpilotJohn D Wood in Beckenham have made a…
John D Wood in Beckenham have made a really positive impact on the Beckenham housing market and local community since opening up. Very well done!
Munsoor · 9 April 2026
★★★★★ 5/5
GoogleBoth laura and Lucy helped us complete a swift move into a new rental. We couldn’t be more grateful for the support and ease they created for our family. This was honestly the best experience I’ve ever had with an estate agent. We would only recommend them as they were both absolutely brilliant.
Bibi · 16 April 2024
Agent replied · 16 April 2026
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks a lot to John D Wood Chiswick! Outstanding team from A to Z. Very professionnal, good advice and always picking up the phone. Their dedication made the whole selling process much more easier. I can only recommand to reach out to William and Julian if you have a property to sell.
Alexandra · 16 April 2024
Agent replied · 21 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at John D Wood were professional and friendly from start to finish. No question was too silly and communication was excellent at all times - and prompt. For worried new home buyers they were calm, organized, knowledgable and friendly and we were extremely happy with the process. Highly recommend them!
Callum · 16 April 2024
Agent replied · 11 December 2024
Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAvoid at any cost
If I could give zero I will!
Awful experience starting from when they gave me the keys and then literally disappeared!
Then the inventory was totally different from what I found in the house and when I contacted them they said contact the landlord we can’t do anything! Glad that the landlord was cooperative.
Now after leaving the house it took them 10 days to send me the inventory checkout and I called them everyday and they gave a different story every day!
Now I have been chasing the deposit for 1 month!
Literally awful experience, avoid at any cost.
Heba · 21 June 2024
★★★★★ 5/5
GoogleJohn D Wood sold our house in 3 weeks. We had 48 viewings. 9 offers at the asking price and went to sealed bids. They are professional, efficient, have integrity and are lovely people to deal with and always keep you informed up to the minute. Euan Rollo, Sales Manager was also very helpful to my son with his onward purchase. I don't think you will find a better estate agency in Chiswick than them.
Shelley · 24 June 2015
★★★★★ 5/5
GoogleAll my dealings with Laura from the Chiswick branch of John D Wood have been excellent - friendly, professional, efficient and so helpful at supporting me through getting our flat ready to rent. Both she and Ollie in her team have been great to deal with - I’d definitely recommend them!
Sophie · 16 April 2024
Agent replied · 21 June 2024
Thank you Sophie for your kind words and 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
TrustpilotDelighted with how the Chelsea office…
Delighted with how the Chelsea office managed my sale, in particular Sema and Jamie. Calm, responsive, proactive and showed real belief in the project. Head and shoulders above their competitors.
Peter · 13 July 2024
★★★★★ 5/5
TrustpilotKate Martin is fantastic
Kate Martin would definitely be my first choice of estate agent in the Primrose Hill and wider north west London area.
Raphael · 16 April 2026
★★★★★ 5/5
GoogleHarry Williams and his Chiswick office team have recently facilitated a successful unplanned change in rental tenants for my property quickly and in very challenging current market conditions. Without doubt they have done a highly professional job with integrity and I have no hesitation in giving them my very highest recommendation. My property has been a rental for many years and over time I have experienced various levels of success from companies of what needed to be done and Harry has absolutely gone well beyond what I have experienced so far. I look forward to many years of association with Harry and JDW in Chiswick.PositiveResponsiveness, Quality, Professionalism, Value
Phil · 22 June 2021
Agent replied · 21 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotRUN AWAY FROM THEM!
RUN AWAY FROM THEM!I have lived in many flats in London and never have I experienced such a terrible process. First of all, we wrote down a formal offer with 1 only requirement. After our offer was accepted and we payed one week worth of rent to secure the place, they tell us that specific requirement cannot be met. They took almost 3 weeks to make the landlord sign our contract, and it was voided TWICE so we had to re-sign the contract 3 times in total as they kept adding clauses to it. During the move in, we realise the flat had not been cleaned (and the contract stated everything had to be professionally cleaned, even curtains and sofas.....) but the flat was in an appalling state really. We asked for it to be cleaned again and we are still waiting..... Not to say that we are still waiting for the landlord to pay the inventory. The people in this agency are very rude and will treat you bad. One advice, never use this agency!!!
NG · 17 May 2021
Agent replied · 13 June 2024
Dear NG, We would like to hear more about your experience with us, so if you could email across your name and email address, we can investigate this further. Thank you, John D Wood & Co.
★★★★★ 5/5
TrustpilotGreat result and lovely to deal with
The John D Wood team in Herne Hill led by Sarah Dirilen did a brilliant job on my sale and I couldn't recommend them more highly. They achieved a really great result having found several suitable prospective buyers and multiple offers, and all quicker than I expected. The whole team were excellent - very responsive and available, professional and a pleasure to deal with throughout.
Simon · 17 January 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.