5/5
Excellent level of communication, especially during exchange and completion. Always on top of what was happening and contactable.
Trusted Agent profile · London
★★★★★
265 reviews across 2 platforms
323-327 Railton Road, London, SE24 0JN
John D Wood and Co Sales's office in London, at 323-327 Railton Road, is rated 3.6 out of 5 across 265 reviews on two platforms, including 56 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Excellent level of communication, especially during exchange and completion. Always on top of what was happening and contactable.
1/5
John D Wood Richmond Branch Lettings and Property…
John D Wood Lettings and Property Management Richmond Branch, are extremely unprofessional and constantly lying. They fail to manage properties, and never accept any accountability for their constant service failure. Stay away!
1/5
John D Wood Richmond Branch Lettings…
John D Wood Richmond Branch Lettings and Property…
5/5
They are a lovely team and an absolute pleasure to work with. I would definitely recommend them.
1/5
no deposit back after 10 weeks
no deposit back after 10 weeksI rented from John D Wood for 2 years. They were unbelievably incompetent and non-responsive for the entire tenure. now I have to ring them every week to try to get my deposit back.
5/5
The perfect solution
The Lymington office lettings-department provided the perfect solution to our fixed-term renting requirement. Special thanks to Conor for his quick efficient and friendly service.
1/5
incredibly unprofessional
2 times they have been to appraise my house and i never hear anything back.
1/5
They will make you chase your own money.
Expect this company to be totally negligent returning your deposit (even if your landlord agreed for this to be released). They will make you chase your own money for weeks after you moved out, an absolute nightmare.
Dear Daniel Ambrus, we are sorry to hear you were not satisfied. If you wish to share any further comments about your experience, please do email us on hq@johndwood.co.uk. Kind regards, John D Wood & Co.
1/5
Condescending, unprofessional and slow
Avoid this company at all costs!!!
1/5
The worst agent service I have ever…
The worst agent service I have ever seen in my life. We have been dealing with them for more than a year. We wrote a letter to them complaining and nothing was ever done. They delegate their work to everyone, they just pretend they work. Never hire them.
5/5
J D Wood did a fantatic job helping us…
J D Wood did a fantatic job helping us sell our flat in Wimbledon Park. We faced a few hurdles that were unexpected but Chris and Lewis got things on track and got the sale through when we had given up. I would thouroughly reccomend them if you are considering selling a property.
5/5
Toby Nalder at the Earl’s Court office…
Toby Nalder at the Earl’s Court office was extremely helpful and professional, making sure I always was informed of any new property and handling any request swiftly.
1/5
Attached marketing banner to my property without consent
This company is fly-posting marketing banners on my property's fence without consent. I've reported them to the local council.
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
5/5
Nadia - An Excellent Agent (John D Wood) To Deal With
Nadia, at John D Wood, was an excellent communicator and frank about the flat, the market and clients. She was obviously knowledgeable about the product, prompt in placing the flat in the market and with viewings. I really would like to give Nadia, at John D Wood the opportunity to rent this flat for me when it becomes vacant again - I really valued and will value Nadia's approach.
1/5
RENTERS BEWARE
RENTERS BEWARE John D Wood is a very deceitful company. They are withholding my rental deposit after nearly 4 week’s without a satisfactory explanation. They have ignored all requests and constantly lie to me. RENTERS BEWARE
5/5
Sarah and Holleigh have been extremely helpful with our property purchase. Highly recommend!
5/5
Had a really good experience
Had a really good experience! Ellie Bowers the estate agent I was in contact with was very nice, efficient... She showed me a few properties and really into consideration what I liked and did not liked and found me the ideal flat. Her approach was not as salesy as can be with some other estate agents. Feels like she really cares about her customers. I would highly recommend.
4/5
John D Woods a great choice
We are very satisfied with a capital V with the service we received to sell our property in Weybridge. All the team are great but Ruby Rowntree who dealt with us from day 1 is excellent both caring and professional.
5/5
Tenant changeover - handled very well
The tenants that JDW found for me in 2019 decided to leave after one year, disappointingly, but JDW (Trinity Road branch, SW18) found two people who appear to be excellent replacements, with only a 10-day void. The necessary arrangements were all made in a professional manner. I'd particularly like to single out Shoeni Oates for the excellent service and advice I've received as an inexperienced landlord.
5/5
Very tidy And fairy polite
5/5
Sam and Ailsa were amazing
Sam and Ailsa were amazing! Super responsive. They helped me at every step!
5/5
I found the team at Fulham led by…
I found the team at Fulham led by Eduard to be very caring and thorough, quick to respond to any queries. The team's personable approach made a big difference and built trust between us from the get go. Thank you for a successful outcome along a very smooth journey of interactions between us.
5/5
J D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
1/5
Awful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John D Wood and Co Sales's London office has 265 reviews across two platforms: 56 on Google, 209 on Trustpilot (across the whole business).
John D Wood and Co Sales London is rated 3.6 out of 5 across all 265 reviews, and 4.9 out of 5 on Google from 56 reviews.
John D Wood and Co Sales London, 323-327 Railton Road, London, SE24 0JN.