Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSarah Dirilen and the team at John D Wood provided an excellent service throughout the sale process.
What stood out most was their clear understanding of the property's market and their ability to target it effectively from the outset. That made a real difference. After an earlier disappointing experience elsewhere, Sarah and her team took a much more focused approach. They secured an offer within three weeks with far fewer viewings.
They were professional, responsive, and proactive throughout, and communication was always clear and well handled.
I greatly appreciated their judgment, persistence, and support. My thanks to Sarah and the whole team for helping bring the sale to a successful exchange.
Khalid · 2 April 2026
Agent replied · 16 April 2026
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleIt’s impossible to overstate just how invaluable Sarah and Holleigh were in the sale of my flat. From the very start they were proactive, meticulous and completely on top of every detail. They acted as trusted advisers, skilled negotiators and incredibly efficient liaisons throughout the entire process. I’m certain we wouldn’t have achieved the same outcome without them.
It’s rare to come across people who are genuinely exceptional at what they do, to find two working together felt like winning the jackpot. In what can be a fairly stressful event, I genuinely enjoyed all the interactions I had with Sarah and Holleigh.
I haven’t stopped telling anyone who’ll listen how outstanding they both are. Sarah even went above and beyond by helping me navigate negotiation points for the purchase of my onward property, a level of client care far beyond anything one might reasonably expect.
Thank you both so much.
Ciaran · 16 March 2026
Agent replied · 16 April 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAmazing experience selling our property through John D Wood in Herne Hill / Brixton at the end of 2025. We were genuinely impressed by how professional, competent, hands-on, practical, solutions-focused, knowledgeable, commercially minded and helpful they are.
Special shout out to Sarah Dirilen (Head of the office) and Holleigh Gallon - both incredible professionals, who made sure that the process was smooth, efficient and effective.
Would have given 5 stars + if it was possible. For anyone that wants to sell in the area don't think twice, head straight to them.
Yorgos · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHolleigh and the team at John D Wood were excellent. We were purchasing our first home together and they made the process so clear, arranging multiple viewings where needed quickly and efficiently, as well as recommending an excellent solicitor and mortgage broker to help us through the process. Holleigh knew the details of the property and the sellers well, which was far more than we experienced with other local estate agents. Couldn’t be happier - thanks to all the team!!
Monica · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave us this tremendous 5* review and thank you for your kind words. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBradley and team have been great to work with at John D Wood - professional, responsive and very clear throughout the lettings process. Bradley took the time to explain things properly, kept me updated at each step, and made what could have been a stressful process feel very manageable. I really appreciated how proactive and reassuring he was. Would happily recommend Bradley and all the team at John D Wood to any other first time landlords.
Sophie · 16 February 2026
Agent replied · 16 April 2026
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe sold our flat with John D Wood and couldn’t be happier with the process behind us. From the start Nicholas was very personable and understood our situation and worked tirelessly to get the sale swiftly. What’s important is the work they have put in after the offer has been accepted to make sure we were always kept in the loop. We couldn’t be more grateful and despite this agent not being in the area as long as others - I think they are by far the best
Anya · 16 December 2025
Agent replied · 16 April 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHuge thanks to Sarah and Holleigh for their professionalism and attention to detail during the sale of our house in Herne Hill. Communication was up to the minute via What’s App. The office was always available and pleasant to deal with. The team was also extremely helpful in providing third- party contractors to assist with various practicalities. The whole process was smooth and stress-free from start to finish and we are delighted with our choice of John D Wood.
Catherine · 16 September 2025
Agent replied · 16 April 2026
Thank you for your 5* review Catherine. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotGreat experience with John D Wood
I couldn’t thank David at the Docklands branch enough for his outstanding support throughout our property rental journey. This has genuinely been the best experience we’ve ever had with an estate agent. He was always quick to respond, highly proactive, and incredibly effective at solving any issues that came up. It was clear he was completely on top of everything from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a smooth and stress-free rental experience!
Andra · 23 April 2026
★★★★★ 5/5
TrustpilotAdvice on sale of flat
I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.
Nicholas · 17 April 2026
★★★★★ 5/5
GoogleWe have loved the process of selling our flat with Sarah and the team. From getting the photos done through to exchange, they were excellent with communication, explaining issues with solicitors and generally just being a great advisor through the whole process. When we found out we were going to have a gap until we could move into our new home, they have also been very supportive trying to find a short let in the area, which was much appreciated. Overall I couldn’t recommend the team highly enough!
Rebecca · 12 June 2025
Agent replied · 16 April 2026
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotGreat service always helpfull
Have Used David Alexander at John D wood, and his team at Docklands and City for a while now. David is always happy to answer any questions I have, and has helped many of my clients landlords and tenants. He is professional, friendly, and extremely responsive throughout the entire process. Communication was clear and timely, and they made everything straightforward and stress‑free, answering all my questions and keeping me well informed at every stage.
Ben · 17 April 2026
★★★★★ 5/5
GoogleI couldn’t recommend John D Wood and Sarah l, Holleigh and the team anymore highly.
They made the process of selling our property incredibly smooth. They’re friendly, approachable and provide just the right level of advice and communication at each step in the selling process.
Prue · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotBig Thank you to David and His team at Dockland & City Branch!
We have been working with David Alexander and his team at the John D Wood Docklands & City Branch for many years and can confidently say that the service we have received has been consistently outstanding. I have personally had the pleasure of dealing directly with David Alexander for the past six years, and throughout that time the level of professionalism, care, and dedication has been exceptional.
Funmi · 20 April 2026
★★★★★ 5/5
TrustpilotBrilliant experience with Battersea Lettings…
We recently had a brilliant experience with the Battersea Lettings team of John D Wood. Oliver Taylor was extremely helpful - highly responsive and efficient, and was proactive to get our rental over the line. He was also very professional and pleasant to work with. Highly recommended.
Nicola · 2 September 2026
★★★★★ 5/5
GoogleWe cannot praise Sarah and Holleigh enough. Their friendly, efficient and professional support in selling our house on Fawnbrake Avenue was amazing. Their communication was excellent and they understood the emotional side as well as the logistical side of selling a family home after we had been there for 19 years.
Jim · 16 November 2025
Agent replied · 16 April 2026
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotThank you so much to Bradley Gilchrist…
Thank you so much to Bradley Gilchrist at the Beckenham branch for his outstanding support during the process of renting out my property. He could not have been more helpful and patient. He is very knowledgeable, always quick to respond, highly proactive and made me feel very confident in what was potentially a stressful situation. I would not hesitate to recommend him.
Susan · 27 April 2026
★★★★★ 5/5
GoogleReally positive experience, the team were helpful and communicative from start to finish, even stepping in to do what the seller’s agent should have handled. Everything was dealt with professionally and efficiently, and they kept me updated throughout. Commission or not, they did a genuinely great job.
The · 16 November 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotAndrew Simpson was extremely helpful…
Andrew Simpson was extremely helpful throughout the entire process from offer to completion. He kept in close contact with us, communicated regularly and clearly with the other estate agents in the chain and more importantly with the solicitors. His support has been very much appreciated.
Alicja · 13 August 2026
★★★★★ 5/5
TrustpilotJohnny Moore John D Wood Review
From the very start Daniel White and Jane Marshall made me feel, not just that I was in safe hands, but that I was dealing with two people who are extremely professional and experienced. I never felt pressured or rushed and their communication skills, support, and calm reassurance has made the whole process of selling my house a positive one.
Johnny · 25 April 2026
★★★★★ 5/5
GoogleWe have had a really positive experience with John D Wood in Herne Hill. The team is professional, responsive and clearly knowledgeable about the local market.
Nick, who was our main point of contact, has been excellent throughout. From the initial valuation of our home, he was honest, realistic and transparent in his advice, something we really valued.
He was also proactive in helping us find our next home. He took the time to understand our criteria and showed us properties that genuinely matched what we were looking for, including opportunities that were not yet on the open market. That ultimately gave us the chance to secure a home we truly love.
While we were waiting to hear whether our offer would be accepted, Nick communicated with us regularly and acted as an excellent intermediary between ourselves and the vendors, ensuring our questions were answered promptly and clearly.
Overall, a very reassuring and professional service, and we would highly recommend them.
Mathilde · 16 March 2026
Agent replied · 16 April 2026
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotWe had a great experience selling through John D Wood
We had a great experience selling our house through John D Wood, Southfields. The whole team was very helpful throughout the process, and Lewis was particularly professional, patient, and efficient in helping us overcome the inevitable hurdles that arise during a house sale. A big thank you to everyone involved.
Flora · 4 June 2026
★★★★★ 5/5
GoogleI would like to thank Sarah and her team at Herne Hill for their help while purchasing our property. Throughout, Sarah kept us informed, responded quickly to emails and communicated effectively and professionally. This all contributed to a very positive experience and successful outcome. I would have no hesitation in recommending their services.
Julia · 16 July 2025
Agent replied · 16 April 2026
Thank you for your 5* review and recommendation Julia. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 4/5
GoogleHolleigh and Sarah were really friendly and helpful. They were considerate when arranging viewings and updated us after viewings. I would have liked more regular updates throughout the process but overall was happy with the service and would use again
Dawn · 16 November 2025
Agent replied · 16 April 2026
Thank you for your glowing review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAs a first time buyer we had a great experience with John D Wood. Nicholas was great throughout, Clearly communicating each stage. The rest of the team were also great when needing to step in. Thanks!
Gabriel · 16 December 2025
Agent replied · 16 April 2026
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.