Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCharlie Peplow in Chelsea Green
I worked with Charlie Peplow in the Chelsea Green office. He was extremely professional throughout the process, very clear with what the next steps were and I’m very grateful for all his help, especially as it took a fair bit of patience. Thank you Charlie!
Florence · 16 June 2026
★★★★★ 5/5
TrustpilotOur sale of a property in Surbiton
Our sale of a property in Surbiton was complicated by the fact that everything had to be managed from overseas. We were fortunate in being directed to John D. Wood and Co at the Surbiton branch, where we have nothing but praise for the professionalism and efficiency of Luke Dwyer and Theo Harding. There were many issues which caused delays in the process of this sale, but at all times Luke was quick to be in touch and to advise on the way forward. Although we did not meet in person, we very much appreciated his reassuring manner as we negotiated both legal and practical setbacks.
JustAnswer · 15 August 2025
★★★★★ 5/5
GoogleFrom the initial meeting with Nick, we knew we were working with a professional who would be advising us appropriately and looking after our interest
As a result of the service from Nick and his colleagues at John D Wood's, we sold our house quickly and with very little stress.
Throughout the whole process, the communication has been excellent and their proactive approach ensured both parties had updated information that allowed for an effective end result.
Top notch service from top notch estate agents
It
Elainne · 16 December 2025
Agent replied · 16 April 2026
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHolleigh and Sarah were hugely supportive throughout the purchase of our next family home via John D Wood. From honest intel on the local market to speedy communication and patience with our many questions. Highly recommended!
Eve · 16 October 2025
Agent replied · 16 April 2026
Many thanks Eve for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe’ve recently purchased a property through John D. Wood with Nick, and I cannot say enough good things about them. We had been under offer on a different house the year prior with a different agency that fell apart on the day of exchange. Every step of that process had felt like pulling teeth on our end and required multiple calls and emails, so we were dreading getting under offer again. Our experience with this agency was the complete opposite: highly professional, proactive and efficient. We went from offer to exchange in 8 weeks.
Emily · 16 November 2025
Agent replied · 16 April 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWhat a breath of fresh air! Denise, Holleigh and Sarah at John D Wood have been an absolute pleasure. We had been looking for a small investment property in the area for a while. Having approached all the local agents John D Wood were really the only ones who actually listened and focused on finding what we were looking for, rather than just sending anything and everything on their books. All the way through the process the team have been highly attentive and extremely efficient. They even helped organise the changing of the locks when we completed and have recommended a builder. They really went above and beyond. I wouldn't hesitate to recommend them and, if we ever move, I will be calling them!
Lucy · 16 November 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleOutstanding service from start to finish
I had an excellent experience selling my house with this estate agency. Sarah, the Head of Sales, gave me her dedicated time right from the start. She helped set a clear strategy, launched a brilliant marketing campaign, and, with her team, managed a competitive sealed bids process. She then guided me through the offers and helped me make a confident decision about who to sell to.
The whole sales team was fantastic: professional, smart, and genuinely lovely to deal with. They secured a steady stream of viewings, even before the property officially went on the market. Thanks to their hard work, I got a great price and deal in a short timeframe, which allowed me to buy the house of my dreams.
I wouldn’t hesitate to recommend them.
Caroline · 16 November 2025
Agent replied · 16 April 2026
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotSuperb team (Docklands and City)
I can't recommend Docklands and City team highly enough. From the moment my offer was accepted, they handled everything with professionalism and genuine care giving me real confidence throughout about the process. When I needed support they were there, chasing solicitors relentlessly to keep things moving.
Matt · 17 April 2026
★★★★★ 5/5
TrustpilotProfessional and helpful
Molly and her team at the Parsons Green office were very professional, helpful and pleasant to work with. From advising on the appropriate asking price, arranging multiple viewings and securing couple of offers in the first two days of the property being on the market. They were knowledgeable and assisted in navigating a stressful process, dealing with unexpected matters that came up during the conveyancing, which I really appreciated. I would highly recommend the Parsons Green office for selling a property.
B · 14 May 2025
★★★★★ 5/5
Trustpilot5 Star Service
Worked with Opemi Mafimisebi from the Docklands office recently and it was a pleasure of working with her as I couldn’t be more impressed with the service I received. From start to finish, she handled my enquiry with professionalism and genuine care.
Taelia · 18 April 2026
★★★★★ 4/5
GoogleThroughout the entire process of selling my house, the staff at John D Wood were enthusiastic, professional and supportive. The whole stressful undertaking was made easier by knowing that Sarah or Holleigh were only a phone call away with positive encouragement and ideas for getting more viewings when the expected quick sale stalled for a bit. I was kept informed at all stages and they were very helpful in passing messages to the potential buyers during and after the sale.
I would certainly recommend this team - they did what they said they would by helping to reduce the stress of selling my house. Thanks to both Sarah and Holleigh.
Liz · 16 April 2025
★★★★★ 5/5
GoogleI can't thank Sarah and her team enough for their incredible work in finding me a buyer and achieving what felt impossible in such a short timeframe. From start to finish, their professionalism and personable approach set them apart.
Having worked with other agents in the area, I can confidently say that Sarah and her team are in a league of their own. They don’t just tell you what you want to hear or give you the usual sales pitch, they’re honest, genuine, and refreshingly straightforward. Throughout the process, they were always contactable, approachable, and truly invested in achieving the best outcome for me.
If you’re looking for real estate agents who are friendly, professional, and genuinely care, I couldn’t recommend Sarah and her team highly enough. They made a stressful process smooth and efficient, and I’m so grateful for their support!
Jennifer · 16 April 2025
★★★★★ 5/5
GoogleWe recently used John D Wood in Herne Hill to lease a new flat in Herne Hill. Dan and Nish were extremely helpful throughout the process. I would definitely recommend them and we would certainly use them again!
Josh · 4 August 2025
Agent replied · 16 April 2026
Hello Josh,
Thank you so much for your fantastic 5* review! We're thrilled to hear that Dan and Nish were able to assist you effectively in leasing your new flat. We truly appreciate your recommendation and look forward to working with you again in the future.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
TrustpilotMy experience with John D Wood & Co was…
My experience with John D Wood & Co was fantastic. Lewis and the team helped me through every step of the process with professional and efficient communication. I would definitely recommend John D Wood & Co.
Hannah · 21 May 2026
★★★★★ 5/5
TrustpilotGreat experience
I recently worked with Paris Merico from the Notting Hill branch, and I couldn’t be happier with the experience. He helped us with letting and was friendly, professional, and reliable throughout the entire process. I highly recommend him
Cliente · 20 April 2026
★★★★★ 5/5
GoogleSarah and Holleigh have been excellent from start to finish. Sarah gave me accurate advice and marketing plans to suit my situation for my property in East Dulwich; Holleigh was very organised and prompt to give me viewing feedback. Together they found me a buyer above my asking price within a week or launching. They were super responsive for the whole process and helped massively in conveyancing when problems arose. Would highly recommend this team.
Molly · 16 April 2025
★★★★★ 5/5
TrustpilotJane was extremely helpful
Jane was extremely helpful and responsive throughout the process answering any questions we had along the way. Thanks to this it was a very smooth process with no stress. Great experience.
Jack · 8 May 2026
★★★★★ 5/5
GoogleSarah and Holleigh did an amazing job selling my house. The marketing video and photos were great and after the first hiccup with a time waster (not the agents fault) the sales process was incredibly smooth. I appreciated their pro activeness in helping with my lawyer who did need some gentle nudging... Would recommend. Thanks to you both and the team. Helen
Helen · 16 December 2025
Agent replied · 16 April 2026
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotGreat
We have had a great experience working with Paris from the Notting Hill office to get our new home. Everything was very efficient and smooth and communication was great.
Customer · 17 April 2026
★★★★★ 5/5
TrustpilotAll staff especially Jane at St…
All staff especially Jane at St Margarets branch professional helpful experienced and kind . Very supportive through a long house selling process . Highly recommended
J · 16 May 2026
★★★★★ 5/5
TrustpilotThank you to Massy Eslami, Property Manager at Belgrave Square
I would particularly like to commend Massy Eslami, Property Manager at Belgrave Square, who went above and beyond the call of duty in doing all sorts of extra tasks to help me when the tenant vacated my flat. As I live abroad, I very much needed and appreciated her extra commitment and assistance.
Caroline · 24 September 2026
★★★★★ 5/5
GoogleWe bought a property that Holleigh and Sarah were managing - we would recommend them to anyone. They were tenacious and communicative, exactly what you need!
Sian · 16 July 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleSarah, Holleigh and the John D Wood team in Herne Hill did a wonderful job on my sale and I couldn't recommend them more highly. They achieved an excellent result having found several suitable prospective buyers and multiple offers, and all quicker than I expected. Sarah and the team were brilliant - very responsive and available, professional and a pleasure to deal with throughout.
Simon · 16 April 2025
★★★★★ 5/5
GoogleJohn D Wood in Herne Hill have been brilliant in handling the sale of our house. Within 24 hours and before even a brochure had been produced, we had multiple off-market viewers and were under offer. Sarah and team keep in regular contact with us, and are also doing all they can to find us a new home. Highly recommend their excellent service!
S · 16 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.