Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLaura did an excellent job letting a flat for me, and was extremely efficient, getting the flat let within 2 days. I really appreciated her hard work and good communication, alongside Lisa's, which meant all the paperwork happened quickly and with little hassle. I can very much recommend them if you are letting a flat in the area.
Ollie · 23 June 2015
★★★★★ 5/5
GoogleLaura did an excellent job letting a flat for me, and was extremely efficient, getting the flat let within 2 days. I really appreciated her hard work and good communication, alongside Lisa's, which meant all the paperwork happened quickly and with little hassle. I can very much recommend them if you are letting a flat in the area.
Ollie · 16 April 2015
★★★★★ 5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
Tiffany · 10 April 2023
★★★★★ 5/5
GoogleHugely impressed by all the support and patience shown by Simon - couldn’t recommend the service more highly
Esther · 16 April 2020
Agent replied · 20 June 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 5/5
GoogleCouldn’t be anymore helpful and professional. Went out of their way to help when they didn’t have to. Extremely friendly!!!
Dean · 16 April 2019
Agent replied · 20 June 2024
Hi Dean,
Thank you for the 5 stars, we are glad to hear excellent feedback about the service we provide to our customers. I will share this review with the team.
Kind regards, Sarah
★★★★★ 1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
Celeste · 23 December 2023
★★★★★ 5/5
GoogleFantastic service from Jay in finding me a mews house. I highly recommend this office as a letting agency.
Charlie · 16 April 2019
Agent replied · 20 June 2024
Thank you for your 5* review and wonderful recommendation of our lettings division.
Kind regards, Scott
★★★★★ 5/5
GoogleGreat service from Ciprian. Excellent.! Best customer care, attentive, never fails to reply any query. Always on time in contact.
Sumedhe · 22 June 2018
Agent replied · 20 June 2024
Thank you for taking the time to leave us this 5 star review, it is always great to see that the team were once again able to provide such fantastic service. Kind Regards.
★★★★★ 5/5
GoogleGreat service from Ciprian. Excellent.! Best customer care, attentive, never fails to reply any query. Always on time in contact.
CECIL · 16 April 2018
Agent replied · 16 April 2026
Thank you for taking the time to leave us this 5 star review, it is always great to see that the team were once again able to provide such fantastic service. Kind Regards.
★★★★★ 5/5
GoogleI cant recommend this agent enough, they helped through a complicated sell of my lower ground flat in a difficult market. They showed integrity , negotiating skills and personal touches that made the whole experience very positive. Simon hardie was the person responsible for my sale, thumbs up and thanks again!
Tom · 16 April 2018
★★★★★ 5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient.
I’d recommend them highly.
Ameet · 24 October 2023
★★★★★ 5/5
GoogleI have to say Azad has to be one of the most professional "on the ball agents" out there. He is very informative and knowledgeable about the market and if there is a property for you he will find it. I recommend him and the agency.
Sherry · 16 April 2017
★★★★★ 5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
Carlotta · 9 March 2022
★★★★★ 5/5
GoogleThis particular team/ office delivers the highest level of expertise and professionalism. I've bought and sold properties through this team, namely Kerime Mahmoud, and I couldn't have asked for a smoother sail. Great experience all round and I continue to recommend them to friends and family.
Lucia · 16 April 2015
★★★★★ 5/5
GoogleFantastic service from Jay! Very nice and helpful! Highly recommended!
Classical · 16 April 2019
Agent replied · 20 June 2024
Thank you for recognising Jay and the team with your 5* review and recommendation.
Best wishes, Scott
★★★★★ 1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
Andrew · 6 August 2020
★★★★★ 1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
JE · 22 June 2021
★★★★★ 5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
Paul · 18 February 2022
★★★★★ 5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
Nicky · 11 February 2022
★★★★★ 1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
L · 22 July 2020
★★★★★ 5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
Matthew · 28 November 2022
★★★★★ 1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
Richard · 31 October 2018
★★★★★ 1/5
GoogleRating only, no written review.
Ekaterine · 12 July 2026
Agent replied · 12 October 2026
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@Connellsgroup.co.uk as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
Consumer · 17 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.