John D Wood and Co Sales London reviews

★★★★★ 5/5

Google

We recently worked with Ben German (Lettings Branch Manager) and Simon Franks (lettings Negotiator) to let out our flat going forward in the local area. We found both extremely knowledgeable of the current lettings market and they provided a professional service from the beginning. From launch the flat was only marketed for a week before we received an offer which we accepted. Great work and communication from them both throughout.

Charlotte · 16 April 2024

★★★★★ 5/5

Trustpilot

Great experience

I recently worked with Paris Merico from the Notting Hill branch, and I couldn’t be happier with the experience. He helped us with letting and was friendly, professional, and reliable throughout the entire process. I highly recommend him

Cliente · 20 April 2026

★★★★★ 5/5

Google

Henry at John D Wood did an excellent job in helping us rent in Clapham. He was helpful and organised throughout, and brought a real tenacity to the process that was key in helping us push things over the line. Would highly recommend both Henry and John D Wood and will be using them again in the future.

Rob · 19 March 2026

★★★★★ 5/5

Google

We recently purchased a property in Clapham Old Town marketed by John D Wood Clapham. Kesha Foss-Smith went above and beyond throughout the entire process and we feel lucky to have dealt with her for our first property purchase, which can be a difficult and stressful process at the best of times. We doubt many people, if anyone, would've gone to the lengths she did for us and are very grateful to her. She was wonderful to deal with, responsive, incredibly helpful and supportive all the way. We would definitely work with her if we wanted to market a property in the area and will be recommending her specifically and John D Wood to all.

Marta · 15 June 2023

★★★★★ 5/5

Google

Could not be more pleased with our experience as sellers. Not only were John D Wood Abbeville able to get our place on the market quickly, they were the only agent, out of the 4 we interviewed, that had a strategy specifically for our flat. Charley was professional and her level of communication throughout the whole process was really important to us. She managed both us and our buyers well - and made what could have been a really stressful experience quite easy.

Sarah · 16 April 2023

★★★★★ 5/5

Google

Estate agents generally have a poor reputation amongst us non-estate agents. We don’t quite trust them and don’t like the way they use our first names every time they say something to us. And I have to admit that I’ve felt this way myself, until now. Because I have had to completely change that opinion having experienced the brilliant, patient and honest support we received when buying a house through John D Wood in Abbeville Road, and in particular from the wonderful branch manager Kesha Foss-Smith, who was so lovely, helpful, useful and friendly that we would have asked her to be godmother to one of our children, had they not already had some. From the outset, Kesha was a refreshing change. She didn’t sell at us, or call us all the time. She only showed us a couple of houses that, having spoken to us, she thought we would love. And she was perfectly right. We fell in love with one of them as soon as we came through the front door and offered the next day. Over night, Kesha (and her team of course) proceeded to become so much more than estate agents. She became our effortlessly efficient administrator, legal adviser, trusted source of information and pretty much ‘one of us’. She kept us sane through the long and anxious wait for mortgage approvals and legal documents. She was always there whenever we called. And then when it finally did all go through, she was the first person to congratulate us and even brought a bottle of champagne round, literally brimming with genuine happiness for us. Her smiles were almost as big as our own. So if you, like me, have rather a negative view of estate agents, I suggest you get yourself over to John D Wood on Abbeville Road. It won’t be long before you’ll be changing your views too.

Charlie · 16 April 2023

★★★★★ 5/5

Google

We recently purchased a property in Clapham Old Town marketed by John D Wood Clapham. Kesha Foss-Smith went above and beyond throughout the entire process and we feel lucky to have dealt with her for our first property purchase, which can be a difficult and stressful process at the best of times. We doubt many people, if anyone, would've gone to the lengths she did for us and are very grateful to her. She was wonderful to deal with, responsive, incredibly helpful and supportive all the way. We would definitely work with her if we wanted to market a property in the area and will be recommending her specifically and John D Wood to all.

Marta · 16 April 2023

★★★★★ 5/5

Google

An efficient and reliable service providing total satisfaction. A big thank you to Olivia, Daniel and Nick.

Fred · 16 December 2025

★★★★★ 5/5

Trustpilot

Jane was extremely helpful

Jane was extremely helpful and responsive throughout the process answering any questions we had along the way. Thanks to this it was a very smooth process with no stress. Great experience.

Jack · 8 May 2026

★★★★★ 5/5

Trustpilot

Great

We have had a great experience working with Paris from the Notting Hill office to get our new home. Everything was very efficient and smooth and communication was great.

Customer · 17 April 2026

★★★★★ 5/5

Trustpilot

All staff especially Jane at St…

All staff especially Jane at St Margarets branch professional helpful experienced and kind . Very supportive through a long house selling process . Highly recommended

J · 16 May 2026

★★★★★ 5/5

Google

Kesha is a breath of fresh air! Excellent estate agent that really puts her clients at the forefront of everything, holds a fantastic work ethic and you can tell she works with a smile on her face. Not to mention, Kesha’s happy and comfortable to have difficult conversations when needed (excellent trait) and is just generally a fab person to deal with! The industry needs more Kesha’s. Thank you!

Elisard · 16 April 2023

★★★★★ 5/5

Trustpilot

Great service

Paris and the team at Notting Hill quickly found well-vetted tenants for my one-bedroom flat. They handled viewings and checks efficiently. Thank you!

Agnes · 24 April 2026

★★★★★ 5/5

Google

We recently worked with Ben German and Simon Franks to let out, and manage our house going forward in the local area. Genuinely nice guys to deal with and both professional and really attentive. Well worth dropping in to see them both if you are thinking of letting or renting in the area.

Mark · 16 April 2024

★★★★★ 5/5

Trustpilot

Paris was super helpful from the…

Paris was super helpful from the beginning to the end, always responsive! Big shout also to his team in Notting Hill! Thank you

Giulia · 17 April 2026

★★★★★ 5/5

Trustpilot

Claire Carter = everything you'd want in an agent

A huge token of respect and appreciation for Claire Carter, who acted on our behalf through an exceptionally complicated sale. Claire demonstrated deep subject matter expertise throughout and consistently went above and beyond, navigating a whole series of challenges, any one of which could easily have put the deal in jeopardy. She showed real patience, persistence, resilience, and tenacity, and most importantly inspired complete trust, all delivered with a genuine sense of humour when it was most needed.

Justin · 15 February 2026

★★★★★ 5/5

Google

Very impressed my Charlotte Moody’s professionalism here and supporting me as a buyer. She was honest and transparent throughout. Buying a property can be tricky, and her guidance helped me feel at ease. Great job and thank you Charlotte.

Eden · 9 November 2024

★★★★★ 1/5

Trustpilot

AVOID AT ALL COSTS

If I could give 0 stars I would.I've rented 10 years in London and I have honestly NEVER been treated so awfully or experienced such unprofessional conduct. I truly wish I'd read all these reviews before I accepted a property through them because how these people are even in business is beyond me. They are useless, lie on tap and speak down to you at every opportunity. The onboarding process itself was bad enough - they (Alexandra, Emily and Samantha) were rude throughout, moved my move in date multiple times causing me to lose money and ignored any of my queries when I tried to get clarity on what was going on. But the second they wanted an answer - or for me to pay something - they would harass me relentlessly (including when I was at a funeral, which they were well aware of at the time).The property, which for context was fairly new and modern, was then handed over to me uncleaned (i.e. black surfaces, gunk in the shower, tea stains all over the floor). In itself this was bad enough and a breach of contact on their side, but I then quickly learned the drains were completely blocked too. They left me for months unable to use my own shower as the tray was completely full by the time the water would even get warm, rendering it inaccessible (thankfully I had an alternative via the gym but no compensation or apology was given for months of no access). Throughout this, they would either ignore my emails or respond with stupid comments like 'oh I think we just need a new shower head' (?) every time I tried to chase.I eventually had a (dodgy) plumber sent round who clearly made the problem worse as despite fixing the initial 'block', the shower began leaking shortly after. A different (and this time decent) plumber managed to fix it but told them they would need to carry out follow on work as it was soaking underneath the floors and they would need taking up to dry out properly. Of course they ignored this and within weeks the flat was COVERED in furry black mould spanning across the kitchen, bedroom and bathroom.The smell was literally unbearable and they didn't bother actioning anything until I threatened to contact environmental health (not that they ever properly fixed it, just painted over it). I literally spent my own birthday sleeping freezing cold on the floor (so I could be next to the open window) just so that I could breathe outside air. I had to throw out so many of my clothes as they smelt so bad afterwards, and they had the audacity to send some btec handyman over after telling me they were sending specialist mould removal people. This guy literally wandered over to Tesco to buy some own brand mould removal spray and asked to use my cloths (which obviously then had to be binned) to try and clean it. Clearly that failed given the scale of the issue and after smearing it all over the place and ruining my cloths, he then helped himself to my hoover and stupidly tried to hoover up gunky chunks of mould causing more damage to my personal property.There's a thousand other stories I could tell including them refusing to tell me where the meters for the property were so that I could take readings (on move in day they told me their inventory people had taken them and they would be sent to me - this turned out to be a lie), nor would they give me a key to my own letterbox for over THREE months. Turns out the meters were inside a locked cupboard that I needed a code for but despite finally getting access thanks to a neighbour, I still couldn't even set up my own electric bill as I needed the letters inside the postbox to do so. I left as soon as the break clause kicked in because I was making myself ill with the stress of dealing with them. I also knew they were going to act up and try and scam me out of my security deposit when I left. The flat was given back to them in pristine condition, and a thousand times better than it was given to me in, so they had zero authority to try anything but I was one step ahead just in case. I also got in contact with the LL behind their back and let her know everything that was actually going on without her knowledge. Turns out she hated them too.Quite literally the worst company I've ever encountered.(Just want to add that Gina was the only person I encountered who was ever polite but sadly I didn't meet her until the point I was leaving!)

MMMM · 11 June 2024

★★★★★ 5/5

Trustpilot

Can Gelirli and his team at the…

Can Gelirli and his team at the Belgravia Office gave been outstanding in organising and selling our flat in Pimlico. Thank you Cam for all your help and effort.

Ivan · 26 January 2026

★★★★★ 5/5

Google

Holleigh has been an absolute pleasure to work with. She is very responsive and helpful. We felt like she was on our side and helped us get our dream home. She was definitely the most professional estate agent we have dealt with and stood out from the others.

Georgia · 25 April 2024

★★★★★ 5/5

Google

I’m glad to have been “forced” to try out John D Wood, having been a loyal but unappreciated customer elsewhere for many years... JDW Abbeyville Road have been nothing short of A1 from first contact, onboarding, marketing, due diligence and communication. Agile, friendly and effective. Thank you Ben, Simon and team. Hoping for a long and effective relationship. 👍🙏👌

Steve · 19 August 2023

★★★★★ 5/5

Google

Holleigh has been an absolute pleasure to work with. She is very responsive and helpful. We felt like she was on our side and helped us get our dream home. She was definitely the most professional estate agent we have dealt with and stood out from the others.

Georgia · 15 April 2024

★★★★★ 5/5

Google

It was a pleasure working with John D Wood, specifically Xander and Charlotte Moody. Charlotte was very professional and helped move the sale along to complete on time. I also appreciated the regular updates.

Michael · 26 November 2024

★★★★★ 5/5

Trustpilot

J D Wood deliver quick tenant find …

Our flat had been on the market with another leading agency for a while but we’d not received any response. It was amazing to see Tushar work to get the property listed and the J D Wood team turn it around within a week or so to get a tenant in. Super quick and efficient. Whole process was very smooth and professional.

Vikas · 17 April 2026