John D Wood and Co Sales reviews

★★★★★ 5/5

Google

Olivia at John D Wood helped us proceed with the purchase of our new home effortlessly. Always available for our viewings and promptly replying to our email queries/text messages. If the answer was unknown Olivia would do her best to find out answers and in a timely fashion. The completion of our sale was smooth and with ease. Who knew buying a house could be so easy! Thank you Olivia.

Jenny · 16 February 2026

★★★★★ 1/5

Google

Avoid this company at all costs!!! I had to chase Ben German multiple times to prepare a basic tenancy agreement after converting our sale into a rental. Although the urgency was made clear to him, he could not have cared less and cost us around £1000 as a result. His response when we chased him was he was “doing us a favour”. I thought he was (politely) being asked to do his job. Perhaps the Head of Lettings was a volunteer… Rental payments were excessively delayed by their accounts team without reason or explanation; the tenants had paid on time. No statements were issued and I spend months chasing for these. I complained to their Area Manager, Emlyn. Initially, we had a productive conversation. However, he later went back on the majority of what he said. He became rude, condescending and had a total lack of interest in the stress his actions have caused. Finally he resorted to threats.

Simon · 16 August 2025

★★★★★ 3/5

Google

I rented a small 1 bedroom in the Brixton Hill area for a period of 12 months. Romy Guerra was extremely helpful and professional throughout my tenancy. She always made sure to answer all questions and concerns regarding the property. She is the only reason why I’m even giving their agency 3 stars. On the other hand, Jamie Adams and the property management left a lot to be desired. Two months into the tenancy I reported a seized stopcock - this was never addressed. To make matters worse at the end of the tenancy the release of my deposit took close to 2 months - they never took the initiative to reach out to me in order to clarify any issues with the property or the checkout report, I had to chase them after waiting for 3 weeks of having no news.

JCV · 13 July 2025

★★★★★ 5/5

Trustpilot

Great experience with John D Wood

I couldn’t thank David at the Docklands branch enough for his outstanding support throughout our property rental journey. This has genuinely been the best experience we’ve ever had with an estate agent. He was always quick to respond, highly proactive, and incredibly effective at solving any issues that came up. It was clear he was completely on top of everything from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a smooth and stress-free rental experience!

Andra · 23 April 2026

★★★★★ 5/5

Trustpilot

Advice on sale of flat

I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.

Nicholas · 17 April 2026

★★★★★ 5/5

Trustpilot

Great service always helpfull

Have Used David Alexander at John D wood, and his team at Docklands and City for a while now. David is always happy to answer any questions I have, and has helped many of my clients landlords and tenants. He is professional, friendly, and extremely responsive throughout the entire process. Communication was clear and timely, and they made everything straightforward and stress‑free, answering all my questions and keeping me well informed at every stage.

Ben · 17 April 2026

★★★★★ 5/5

Google

Olivia was fantastic from start to finish - nothing was too much trouble and she helped us accommodate multiple visits, introduced us to a surveyor and mortgage broker and knew the area very well. Thanks for such a smooth transaction!

Tiffany · 19 March 2026

★★★★★ 5/5

Google

I've recently worked with Charlotte at John D Wood & Co, throughout the viewing appointments, Charlotte constantly showed true professionalism and expertise for the local area going above and beyond. Charlotte took time to understand my key points of what I was looking for in a house to ensure the viewings were relevant and efficient use of my time. A true delight to work with and I would recommend Charlotte as an agent to anyone looking for their next property.

Victoria · 25 January 2025

★★★★★ 5/5

Trustpilot

Big Thank you to David and His team at Dockland & City Branch!

We have been working with David Alexander and his team at the John D Wood Docklands & City Branch for many years and can confidently say that the service we have received has been consistently outstanding. I have personally had the pleasure of dealing directly with David Alexander for the past six years, and throughout that time the level of professionalism, care, and dedication has been exceptional.

Funmi · 20 April 2026

★★★★★ 5/5

Trustpilot

Thank you so much to Bradley Gilchrist…

Thank you so much to Bradley Gilchrist at the Beckenham branch for his outstanding support during the process of renting out my property. He could not have been more helpful and patient. He is very knowledgeable, always quick to respond, highly proactive and made me feel very confident in what was potentially a stressful situation. I would not hesitate to recommend him.

Susan · 27 April 2026

★★★★★ 5/5

Trustpilot

Johnny Moore John D Wood Review

From the very start Daniel White and Jane Marshall made me feel, not just that I was in safe hands, but that I was dealing with two people who are extremely professional and experienced. I never felt pressured or rushed and their communication skills, support, and calm reassurance has made the whole process of selling my house a positive one.

Johnny · 25 April 2026

★★★★★ 1/5

Google

Avoid renting with this estate agent as much as possible! Total lack of communication with tenants, only bothered about the Landlord. We have never missed a month's rent and kept the flat in better condition now than when we first moved in, but we're treated as an annoyance by John D Wood estate agents. Complete disregard for tenant welfare, no replies to emails or calling back. Really really poor. I've rented in London for a few years now and these are by far the worst estate agents I've come across. I highly encourage you to look elsewhere if you're thinking of renting under these guys. You'll come to regret it.

James · 16 March 2026

★★★★★ 5/5

Google

Dan was very helpful to help with my transaction, allowing multiple viewings and engaging in communications with all the parties. He did a wonderful job

Barbara · 2 April 2026

★★★★★ 5/5

Google

Dimitri and Henry were very helpful in helping us find the right place to live for us. Both were reactive and professional. We highly recommend them.

Nelson · 16 March 2026

★★★★★ 5/5

Trustpilot

Our sale of a property in Surbiton

Our sale of a property in Surbiton was complicated by the fact that everything had to be managed from overseas. We were fortunate in being directed to John D. Wood and Co at the Surbiton branch, where we have nothing but praise for the professionalism and efficiency of Luke Dwyer and Theo Harding. There were many issues which caused delays in the process of this sale, but at all times Luke was quick to be in touch and to advise on the way forward. Although we did not meet in person, we very much appreciated his reassuring manner as we negotiated both legal and practical setbacks.

JustAnswer · 15 August 2025

★★★★★ 5/5

Google

the Abbeville branch were excellent throughout the process. Olivia was very professional and always on top of things. Very kind and helpful attitude showing flexibility while helping move the process along. Really recommend this team.

Octavio · 16 December 2025

★★★★★ 5/5

Google

Holliegh was brilliant without her this sale would not have taken place. She was very professional and helpful at every stage. With her help we managed to complete this sale in a matter of weeks. Would certainly recommend her and this office if you are considering a house sale. Thank you.

Charles · 30 May 2025

★★★★★ 5/5

Google

Our experience with John D Wood has been great, particularly Henry's help with securing our perfect property. Stress free and very smooth!

Annabel · 16 February 2026

★★★★★ 5/5

Trustpilot

Superb team (Docklands and City)

I can't recommend Docklands and City team highly enough. From the moment my offer was accepted, they handled everything with professionalism and genuine care giving me real confidence throughout about the process. When I needed support they were there, chasing solicitors relentlessly to keep things moving.

Matt · 17 April 2026

★★★★★ 5/5

Google

Olivia was great, super attentive, friendly and easy to deal with. Delighted to have secured my new home!

Evie · 16 March 2026

★★★★★ 5/5

Trustpilot

Professional and helpful

Molly and her team at the Parsons Green office were very professional, helpful and pleasant to work with. From advising on the appropriate asking price, arranging multiple viewings and securing couple of offers in the first two days of the property being on the market. They were knowledgeable and assisted in navigating a stressful process, dealing with unexpected matters that came up during the conveyancing, which I really appreciated. I would highly recommend the Parsons Green office for selling a property.

B · 14 May 2025

★★★★★ 5/5

Google

Romy is amazing! She found us the perfect home to rent and ensured we had everything we needed. She maintained open communication throughout the entire process and was always quick to respond, even after we moved in. The entire experience was smooth and stress-free, we couldn’t have asked for a better real estate agent!

F · 4 March 2025

★★★★★ 5/5

Trustpilot

5 Star Service

Worked with Opemi Mafimisebi from the Docklands office recently and it was a pleasure of working with her as I couldn’t be more impressed with the service I received. From start to finish, she handled my enquiry with professionalism and genuine care.

Taelia · 18 April 2026

★★★★★ 5/5

Trustpilot

My experience with John D Wood & Co was…

My experience with John D Wood & Co was fantastic. Lewis and the team helped me through every step of the process with professional and efficient communication. I would definitely recommend John D Wood & Co.

Hannah · 21 May 2026