1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
Trusted Agent profile · London
John D Wood and Co Sales London reviews
★★★★★
368 reviews across 2 platforms
25, Elizabeth Street, London, SW1W 9RP
Part of John D Wood and Co Sales, see every office.
John D Wood and Co Sales's office in London, at 25, is rated 3.9 out of 5 across 368 reviews on two platforms, including 86 Google reviews rated 4.7.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleGreat, friendly, helpful agents that always reply quickly and helped us sort everything out. Would totally recommend.
Agent replied · 24 August 2024
Thank you for your kind comments and 5* review! Your words have been made known to our local team as well as your recommendation. Best wishes, Scott
5/5
GoogleJohn D Wood were fantastic, the team were always warm and friendly and James in particular was great at helping us with our search. I would heartily recommend them to any one out there looking for a new home. Many thanks and I will certainly be back for my next onward move. Tom
5/5
GoogleThanks loads to Mille & Hannah. Very efficient and fast moving!
Agent replied · 24 August 2024
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleI thought moving was going to be beyond tiresome but James at John D Wood made it wonderfully easy. Everyone did a great job - all was as it should be and it was a surprisingly smooth process. I can’t recommend you highly enough. Thank you. I will be back next time.
5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient. I’d recommend them highly.
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
3/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@Connellsgroup.co.uk as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
5/5
GoogleWe have dealt with many agents and real estate companies before and have had a horrible experience, however it was really comforting having to deal with such professionalism. Oliver (our agent) definitely made the whole process so much easier and hassle free.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
5/5
TrustpilotHave had a really good experience in…
Have had a really good experience in terms of buying and selling from John D Wood / Battersea. Would highly recommend
5/5
TrustpilotGreat caring
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
