Trusted Agent profile · London
★★★★★
328 reviews across 2 platforms
125 Gloucester Road, London, SW7 4TE
John D Wood and Co Lettings's office in London, at 125 Gloucester Road, is rated 3.8 out of 5 across 328 reviews on two platforms, including 128 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
1/5
GoogleThey do not respond to complaints in the rental department.
John, can you please email the details to review@countrywide.co.uk and the Customer Relations Team will investigate this and respond to you. I am sorry to read that your expectations I have not been met. Kind regards, Mark
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
1/5
GoogleAppalling focus, follow up and structure
I am sorry to read about you experience. We would like to discuss this in greater detail, if you would like then please send us an email at review@countrywide.co.uk and we will be in touch as soon as possible. Kind Regards, Sarah
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
5/5
GoogleOur company has been working with James Simmons at John D Wood for three years. We stay because we value their way of doing things. They're consistent, calm (very important in the lettings game!) and offer genuine support.
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
5/5
TrustpilotHave had a really good experience in…
Have had a really good experience in terms of buying and selling from John D Wood / Battersea. Would highly recommend
5/5
GoogleI highly recommend John D Wood we have let several properties with them and found their service excellent, James Simmons at the Gloucester Road branch was extremely helpful and very professional.
1/5
TrustpilotWish there was lower rating
Wish there was lower rating . Worst in the industry.
5/5
GoogleJohn D Wood helped us find an amazing home and were there from start to finish! We thoroughly enjoyed working with them!
1/5
Trustpilotabsolutely awful real estate agents
absolutely awful real estate agents. had a painful tenancy term. not returning my deposit. terrible people to deal with
5/5
GoogleVery professional and friendly support in finding us a quick letting in South Ken. Thank you
5/5
TrustpilotDynamic
Dynamic, friendly & forward thinking agent - pleasure to work with
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John D Wood and Co Lettings's London office has 328 reviews across two platforms: 128 on Google, 200 on Trustpilot (across the whole business).
John D Wood and Co Lettings London is rated 3.8 out of 5 across all 328 reviews, and 4.4 out of 5 on Google from 128 reviews.
John D Wood and Co Lettings London, 125 Gloucester Road, London, SW7 4TE.
