Trusted Agent profile · London
★★★★★
328 reviews across 2 platforms
125 Gloucester Road, London, SW7 4TE
John D Wood and Co Lettings's office in London, at 125 Gloucester Road, is rated 3.8 out of 5 across 328 reviews on two platforms, including 128 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotTenant changeover - handled very well
The tenants that JDW found for me in 2019 decided to leave after one year, disappointingly, but JDW (Trinity Road branch, SW18) found two people who appear to be excellent replacements, with only a 10-day void. The necessary arrangements were all made in a professional manner. I'd particularly like to single out Shoeni Oates for the excellent service and advice I've received as an inexperienced landlord.
5/5
GoogleSamantha has so far been very helpful in helping me find and begin the process of renting out a place in London to stay during a placement year.PositiveResponsiveness, Quality
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotSam and Ailsa were amazing
Sam and Ailsa were amazing! Super responsive. They helped me at every step!
5/5
GoogleWas able to find a lovely flat fast and in an organized manner thanks to the help of Stefania Cisco who was always available and professional.PositiveResponsiveness, Professionalism
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
5/5
TrustpilotI found the team at Fulham led by…
I found the team at Fulham led by Eduard to be very caring and thorough, quick to respond to any queries. The team's personable approach made a big difference and built trust between us from the get go. Thank you for a successful outcome along a very smooth journey of interactions between us.
5/5
GoogleOutstanding service and I would highly recommend using this particular branch of John D Wood. George Henderson could not have been more efficient throughout the whole buying process and we cannot thank him enough! Clare Rogers
Thank you so much for the excellent feedback. I will ensure your comments are passed on to George and the rest of the team in Gloucester Road. We are proud of the lengths our staff at John D Wood & Co. go to, to ensure customer service is delivered above and beyond. Many Thanks.
5/5
TrustpilotJ D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
5/5
GoogleCouldn't be happier with how Sebastian helped us obtain our new rental property in South Kensington. Very communicative and he was definitely working to get a good match between landlord & tenants.
Many thanks Graham for your excellent 5* review of the service you received from our local John D Wood & Co team. Kind regards, Lucy.
5/5
GoogleMs. Stefania Cisco helped me getting the best apartment in London. She was very professional. I recommend working with her and John D Wood.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAwful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
5/5
GoogleJohn D Wood have been both professional and pleasant to deal with in selling my flat, which they have done promptly and efficiently. I couldn't have asked for more.
Thank you for your 5 star review in relation to the professional and efficient service you have received from John D Wood in Gloucester Road. I would also like to congratulate you on the recent sale of your property and best wishes for the future, Maryjane.
1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
1/5
TrustpilotBad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
5/5
GoogleThe property search was done professionally and exceptionally by an experienced associate. Stefania provided various options within the set frame.PositiveProfessionalism
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
5/5
TrustpilotWe bought our house through John D Wood…
We bought our house through John D Wood at the end of 2023.Wai, in Oxford, was brilliant and kept in touch all the way through the process.
1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
5/5
TrustpilotA very satisfied customer
I have let my flat with John D Woods for many years now and the company have always found me a very good tennant. The service has been extremely good and efficient. I would like to specially mention Shioeni Oates and Imogen at the Wandsworth branch. I would highly recommend John D Woods.
5/5
GoogleExcellent service from Sebastian (Lettings Negotiator) at Gloucester Road. Very kind and eager to help with the many questions and requests I had.
Thank you Edson for your 5* review of the service you received from Sebastian at our John D Wood & Co branch on Gloucester Road. Kind regards, Scott
5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
5/5
GoogleExcellent service very helpful and Friendly
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations
5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient.I’d recommend them highly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John D Wood and Co Lettings's London office has 328 reviews across two platforms: 128 on Google, 200 on Trustpilot (across the whole business).
John D Wood and Co Lettings London is rated 3.8 out of 5 across all 328 reviews, and 4.4 out of 5 on Google from 128 reviews.
John D Wood and Co Lettings London, 125 Gloucester Road, London, SW7 4TE.
