5/5
GoogleGreat support, not pushy, very understanding of our slightly complicated situation! Thanks Damien, we love our new house!
Trusted Agent profile · London
John D Wood and Co Lettings London reviews
★★★★★
439 reviews across 2 platforms
506 Fulham Road, London, SW6 5NJ
Part of John D Wood and Co Lettings, see every office.
John D Wood's office in London, at 506 Fulham Road, is rated 4.0 out of 5 across 439 reviews on two platforms, including 153 Google reviews rated 4.7.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. John D Wood and Co Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google1/5
TrustpilotAwful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
5/5
GoogleOutstanding service. After seeing many flats in the area which did not suit me, Faron Sutaria showed me three great flats, each better than the last. The agent, Damien, was not pushy like many other agents trying desperately to let their mediocre flats. Instead he was friendly, well informed and went above and beyond to help us expedite the process. I highly recommend this service.
5/5
GoogleOur letting was so smooth and the turnover of Tenants was so quick. A perfect team.
5/5
GoogleKesha and the whole team have been brilliant throughout the process. Couldn’t ask for a better estate agent team!!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 17 June 2024
Many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations
1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
1/5
TrustpilotBad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
5/5
TrustpilotA very satisfied customer
I have let my flat with John D Woods for many years now and the company have always found me a very good tennant. The service has been extremely good and efficient. I would like to specially mention Shioeni Oates and Imogen at the Wandsworth branch. I would highly recommend John D Woods.
5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
5/5
GoogleHighly recommend John d Wood services. Ieva Gasyte, did a wonderful job! Thank you!
Agent replied · 17 June 2024
Thank you for your excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
5/5
GoogleThe service I received from Damien Saunders at the Fulham branch was top rate. Explanations of details were clear, upfront and honest about fees etc and provided the perfect level/balance of assistance by always being at the end of the phone, without being pushy. By far the best experience I've had from a lettings agent.
4/5
GoogleDealt with a man named Damien Saunders and whilst we didnt let with Faron Sutaria, I just wanted to let them know that he was professional, courteous and genuinely wanted to help. Offering me new places and giving a proper view on questions I asked him. Thank you for your help, great agent.
5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient. I’d recommend them highly.
5/5
GoogleI recently rented an apartment with Faron Sutaria (via Damien Saunders) and found the process to be a great experience compared to other agencies I've dealt with in the past. They were great at keeping in contact, very friendly and I'd recommend anyone using them in the future.
5/5
GoogleGreat experience with John D Wood Fulham! Really helpful team and professional from start to finish
5/5
GoogleGreat service! Agents are very responsive, efficient and nice!
Agent replied · 17 June 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
5/5
GoogleDamien promised he would find me and my girlfriends a house. He didn't just find us a house but he found one we love. Really smooth process and complete with a smile. Will defiantly approach Damien again if we needed too. Thank you!
5/5
GoogleGreat experience with John D Wood Fulham! Really helpful team and professional from start to finish
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. John D Wood and Co Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
