5/5
GoogleWe´ve had the pleasure to deal with Hayley and Bruna during the process of renting a property. The service has been superb!
Trusted Agent profile · London
Verified
JLL Greenwich London reviews
★★★★★
627 reviews across 3 platforms
22 College Approach, London, SE10 9HY
Part of JLL Greenwich, see every office.
JLL Greenwich's office in London, at 22 College Approach, is rated 4.8 out of 5 across 627 reviews on three platforms, including 607 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Great teamwork form Graham, Jemmah and Cheryl on my sale. I achieved a better result than i had hoped for with JLL looking after me through the whole process. I ...Read all 2 from sellers
Buyers2 reviews
Alex was friendly, professional and always available to answer any queries. He was very helpful throughout the process and even came to the flat to drop of the ...Read all 2 from buyers
About JLL Greenwich London
Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
Awards
The Trusted Agent 2026 results for JLL Greenwich, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleOverall excellent service provided by the team, especially Mr Michael Chu. Really appreciated the professionalism, ease and thoroughness of the entire process.
5/5
GoogleSarah really went the extra mile to secure us our dream place. Fantastic service and brilliant advice and communication. Highly recommended.
5/5
GoogleGreat collaboration and fast feedbacks, Sarah and Bruna @ JLL Greenwich helped us a lot during the process of our moving!
5/5
GoogleSarah really went the extra mile to secure us our dream place. Fantastic service and brilliant advice and communication. Highly recommended.
5/5
GoogleExcellent service provided throughout the letting process by Michael and Bruna. Very helpful and responsive to all my queries.
5/5
GoogleRating only, no written review.
Agent replied · 31 December 2025
Many thanks for leaving us five stars!
5/5
GoogleHi Graham/Charlotte/Cheryl, I just wanted to thank you all for your help in selling my flat. …
5/5
View AgentsHelp with sale of flat
JLL provided excellent help and service throughout the sales process. I couldn't have asked for better and would certainly recommend.
5/5
GoogleEasy and quick experience. Everyone was very helpful. Was moved in to our place within a week. …
5/5
GoogleAs first time tenants our experience is first rate . Would highly recommend JLL. Lovely people to deal with.
5/5
GoogleGreat service by the JLL Greenwich team. Very diligent and efficient. Highly recommended.
5/5
GoogleExcellent service!! I was interacting with Michael Chu from the JLL branch in Greenwich providing me …
5/5
GoogleQuick, reliable and friendly service. We were originally expecting to view another property, but unfortunately this …
5/5
GoogleThe JLL team are a very professional and well organised outfit. Great market knowledge and local awareness. …
5/5
GoogleVery professional, honest about the market and nothing is too hard or too much to ask
1/5
GoogleUntrustworthy. Entered apartment without adequate notice and consent; charge resigning fees for doing nothing at all.
4/5
GoogleThe team were really efficient in finalising the legal side of the letting. Thanks!
5/5
GoogleVery helpful throughout and flexible to accomodate us when we needed. Thanks
5/5
GoogleProffesional and friendly, very happy with the attention and service provided.
5/5
FacebookFantastic and professional company who really knows the business inside and out, highly recommended
5/5
GoogleExcellent , professional, experience throughout the process.
5/5
GoogleJLL were excellent. The easiest and most helpful agents I've used.
5/5
GoogleGreat team of people - very hard working and responsive. Truly impressed.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JLL Greenwich London
Has JLL Greenwich won any awards?
Yes. In The Trusted Agent 2026 awards: JLL Greenwich, London won Gold.
