Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsGreat Service from James Anderson
James Anderson in East Sheen were the first agents we contacted when we moved into the area. Aaron showed us some of the first properties we looked at before we embarked on a tour of more than 100 properties from different agents across the area. After having 3 other properties fall through with other agents, James Anderson found us a house that was ideal to our requirements and we are very happy with the end result. Oliver worked beyond expectation to ensure that we had a tenancy agreement that supported our tenancy rights and we were finally able to move in within our tight deadline.
I would fully recommend both Aaron and Oliver at James Anderson, East Sheen for knowing the market well and delivering us a house that we are very happy with.
David · 21 June 2016
★★★★★ 5/5
View AgentsOutstanding Customer Service
Anthony Bell and Charlie Powell went beyond outstanding in arranging the Sale of my cottage and the purchase of an apartment in Deanhill Court, East Sheen.
I will never forget the first impression I had of my first visit to the East Sheen branch to meet Anthony. In Anthony’s absence, Charlie kindly offered me a cup of tea whilst I waited and I cannot begin to tell you what a massive impression that small gesture had on me! It was a small gesture that had a massive impact on me. It was a wonderful warm and friendly welcoming sign.
Having bought my cottage through their East Sheen branch in 2006, I instantly knew that I would sell the cottage through James Anderson and also buy a flat through them.
I knew from my first meeting with Anthony that we would get on extremely well and that has proved to be the case throughout all our dealings. Anthony is a very shrewd and professional Sales Manager who has a massive wealth of experience and expertise, with absolutely superb Customer Service skills. Every time that I have visited their office; Anthony would without fail, find the time to break off from what he was doing to shake hands and have a chat on the progress of my Sale and purchase.
Anthony’ has very strong Sales and Leadership skills in action with his formidable team, including Charlie, when I been in his office. I have the greatest admiration and respect for Anthony.
When I first met with Anthony, I told him the kind of price I wanted for the cottage and gave him my specific requirements for the kind of apartments that I wanted, i.e. South or West facing aspect. Anthony found me exactly what I wanted because of his thorough knowledge of the local market.
I had been so impressed with my first meeting with Charlie, that I asked Anthony if he would assign Charlie to sell my cottage and help with the purchase of the apartment, it was an inspired idea.
Charlie has been absolutely outstanding too and came along with Anthony to initially value my cottage. He has been the consummate charming and professional Senior Sales Negotiator over the past six months.
Charlie has kept me fully informed on a very regular basis on the sale of the cottage and purchase of the apartment. He kindly arranged a meeting with the purchasers of cottage and my Seller.
I was extremely impressed how he very professionally and sensitively managed to break the chain in order that my sale and purchase could go ahead. It must be one of the most difficult parts of his job!
I have always been very impressed knowing that Anthony and Charlie always read my emails even when they are not in the office and Charlie has frequently replied to me. There cannot be many Estate Agents that do that! I always knew that Anthony was in the background.
James Anderson in East Sheen certainly has e a formidable and awesome team in Anthony and Charlie and their Customer Service skills are second to none.
Evan · 17 June 2016
★★★★★ 4/5
View AgentsResponsive and quick under time pressure
We put our home up for rent at a difficult time of year a couple of months before Christmas. James Anderson were very accommodating and came to value my property within half an hour of me requesting a valuation. Before we had even signed the contract, they had arranged for agents from neighbouring offices to visit the property in person so they could effectively sell it over the phone and we accepted an offer after the very first viewing.
Sk · 28 November 2016
★★★★★ 5/5
View AgentsGreat Customer Service - Professional, friendly and easy to do business with
We've used James Anderson for both the sale and purchase of a new home. They're fantastic with keeping you updated about your sale and purchase and extremely professional. We'd definitely recommend their services to others - they know the market and are supportive when things don't go quite to plan. They know the local areas well and provide clear, well balanced advice in trying to secure the best deal for your sale and purchase.
H · 14 June 2016
★★★★★ 5/5
View AgentsSuperb Service!
Recently used James Anderson Estate Agents to purchase a flat in Mortlake. Michael Britt was absolutely superb! My search took almost a year and Michael was very patient and helpful every step of the way. He understood exactly what I required and went above and beyond any estate agent that I have used before to make sure that i got exactly what i wanted. Could not recommend Michael more highly.
Eleanor · 15 May 2016
★★★★★ 5/5
View AgentsFantastic service & support for landlords
We have been letting a property locally through James Anderson's East Sheen office for almost 5 years. Their service is always friendly and efficient. Recently they really have gone the extra mile when we have had to negotiate a tricky situation - the support and professional advice that we have had from lettings manager, Oliver, and lettings & portfolio co-ordinator, Sina have been outstanding.
Clare · 23 February 2018
★★★★★ 5/5
View AgentsGreat professional service
I have had many disappointing and frankly frustrating experiences renting in London, from both agents and landlords, Jack, Tania and the team at James Anderson, East Sheen, really have restored my faith in customer service in the letting industry which can often leave a lot to be desired. The process was very smooth and communication clear, and I felt customer satisfaction was a priority.
Petra · 1 February 2018
★★★★★ 5/5
View AgentsJames Anderson - Jack Eugenio
Thanks for making our flat move so easy! From our first contact Jack was helpful, attentive and knowledgeable about the properties available and which fitted our criteria!
The property we have finally rented wasn’t even on our original list but Jack listened to our requirements and offered it as an alternative!
Very grateful for your help and would recommend your services to others.
Becca · 1 June 2018
★★★★★ 5/5
View AgentsGreat warm service from a great team.
The whole east sheen sales team were excellent, the young girl Layla was extremely friendly with my children and gave them colouring books, made the whole experience manageable with my two children. Anthony was also extremely helpful and straight away had properties in mind for me. I would use their services again should I need to and would recommend them to others.
Anonymous · 19 July 2016
★★★★★ 5/5
View AgentsJames Anderson East Sheen
The team were so supportive, informative and professional during our sale and worked tirelessly to achieve a positive outcome. We were constantly kept up to date and viewings were well organised and always confirmed with us even when they were from a different office. We can't recommend James Anderson East Sheen enough and would definitely use them for any future moves.
Anna · 24 July 2016
★★★★★ 4/5
View AgentsGreat service from James Anderson East Sheen
Having looked to buy recently I found the attention from James Anderson to be second to none. They listened to my requirements at the registration stage and always matched properties around my wish list...the manager Anthony Bell was particularly helpful and was reassuring in what us fair to say an uncertain marketplace. A big thankyou to all!
Alex · 19 July 2016
★★★★★ 5/5
View AgentsHighly professional, friendly and efficient service
From start to finish the staff involved were helpful and friendly. The sale went through very smoothly and I was constantly kept informed of progress. Thanks to Anthony, Mark and Muryam for all their hard work.
I have used other estate agents before, but the service I had with the sale is the very best.
David · 7 March 2017
★★★★★ 5/5
View AgentsHelpful and an Excellent Property Agent
We recently bought a property through James Anderson and the service was great. Mark Harrison from JA was very helpful and guided us through the complicated process of home buying. I would definitely recommend James Anderson to anyone who is looking at their portfolio of properties. Will certainly use their services in the future.
Jay · 14 February 2017
★★★★★ 5/5
View AgentsOutstanding Service
From start to finish James Anderson provided a friendly, excellent, personal, efficient and professional service during the sale of my mother's house. A quick sale was secured at a good price and we were kept informed at all times during the sale.. Thank you to all the team at James Anderson, East Sheen
Lesley · 26 April 2016
★★★★★ 5/5
View AgentsHighly recommend
During our property search I’ve met so many agents but few like Muryam Mustafa at James Anderson in Barnes who understood our needs and didn’t waist our time. Muryam has been very helpful and kind, both during viewings and also with financial advice. Can strongly recommend Muryam at James Anderson!
Helena · 12 June 2016
★★★★★ 5/5
View AgentsExcellent Work
Having bought our house a few years ago we decided to reinstruct James Anderson with the sale and we were delighted with the service provided. the team were hard working, organised, and put thought into the sales and marketing strategy, and kept the pressure on when terms were agreed.
Ben · 12 September 2017
★★★★★ 5/5
View AgentsFantastic
Ive been using James Anderson for several years to rent out a flat that we own in Sheen. I have always found them to be friendly, efficient and very professional
Special mention goes out to Foz and Oliver who are a credit to the company.
Reza · 13 February 2019
★★★★★ 4/5
View AgentsHouse purchase
Michael Britt of James Anderson provided a good level of service to us, supporting us through each step of the buying process. Michael was prompt in his communication and helped us with our (many, and frequent!) questions. We'd recommend Michael and James Anderson services.
Adrian · 12 June 2016
★★★★★ 5/5
View AgentsGreat Estate Agents!
James Anderson, East Sheen branch offered a very professional letting service. They were very prompt in listing my property and showing it to potential tenants.
I would not hesitate to use them again or to recommend them to other landlords.
Ben · 3 November 2016
★★★★★ 5/5
View AgentsExcellent service
I would highly recommend James Anderson. I let my property through the East Sheen office and the service received was extremely professional and efficient. Communication was excellent throughout the letting process.. I can't thank them enough.
Fiona · 9 May 2016
★★★★★ 5/5
View AgentsExcellent. Quick to respond, honest and helpful. Very good to deal with.
You did not pressurise me. That was important. Always someone to help whenever I popped into the office. Everything done to make things easy for me. Thank you Hugh and the team.
Cg · 21 December 2017
★★★★★ 5/5
View AgentsGreat and professional service
We bought our house in east sheen through James Anderson.
Charlie @ James Anderson was great - very professional, knowledgeable and a pleasure to deal with.
I would recommend to all local buyers.
Stef · 20 July 2016
★★★★★ 5/5
View AgentsMIchael Britt is the best!
I have bought and sold a few homes over the years, but never before dealt with anyone as efficient as Michael. Throughout this process, he has always been very pro-active without being asked, always professional, hard working and a complete pleasure to deal with.
We knew from the outset that Michael would secure our deal and even when things were looking less positive along the way, we felt reassured that he would resolve the issues quickly for us.
He has restored my faith in the industry! I hope he goes from strength to strength.
Annabelle · 17 May 2016
★★★★★ 5/5
View Agentsrented a property in east sheen from through James Anderson
Very helpfully, flexible and professional,
communication was fantastic at both verbal and formal level,
i would happily recommend renting or buying a property through James Anderson,
Sarah · 18 April 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
