Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy partner and I had a very smooth and well managed experience with Jackson’s Wandsworth, honourable mention to our letting agent , Renee.
This move required very prompt action due to my current lease ending, with that we did not have any hesitation or delays. Renee, was extremely helpful in setting up a viewing, arranging and coordinating our documentation and keeping us updated throughout the whole process. We thank her for her support and thank the kind team at Jackson’s Wandsworth. A great experience throughout.
Ashlee · 25 March 2025
★★★★★ 5/5
GoogleRenee from Jacksons Wandsworth was amazing in helping us secure our new flat. She helped us every step of the way and was always on hand to answer our many questions! We would definitely recommend Jacksons to our friends because of Renee’s fantastic service.
Emma · 12 August 2022
Agent replied · 8 June 2023
Dear Emma, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Wandsworth office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAbigail has been incredibly helpful in helping us secure a property through swift correspondence and an eagerness to assist in all of our queries. She’s made the process very smooth and as stress free as possible!
Vanessa · 17 May 2023
Agent replied · 31 May 2023
Dear Vanessa, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSuch a great experience working together with Jackson’s - Wandsworth. Abigail and Natasha made the process so easy start to finish.
Andrea · 28 April 2024
Agent replied · 26 August 2024
Dear Andrea, Thank you for taking the time to leave a lovely review regarding Abigail and Natasha. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleMy experience at Jacksons wandsworth was impeccable. Mahenar’s attention to my request, her efficiency, and overall professionalism made what would otherwise have been a very stressful process, super duper fun and straight forward! Cannot thank you enough Mahenar! You were amazing! Great member of staff!
Sheenuya · 8 June 2022
Agent replied · 8 June 2023
Dear Sheenuya, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Wandsworth office. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJackson’s were amazing at helping myself and my two friends find a new property. The viewing process was made really easy by Abigail, who is also super friendly and easy to communicate with and she was able to answer everything I needed to know about the property. She helped us put down an offer and was really useful every step of the way. Abbe has also been a wonderful help since securing the property. Both Abigail and Abbe have responded to any questions we’ve had and have always done so in a timely manner! The branch was really friendly when I went in to sort paperwork and the girls were all lovely and easy to have a chat to - really down to earth - making the entire process enjoyable. The lease signing process and security deposit payment etc is all made really easy with them. We move into our new home soon and can’t wait!
Shenan · 22 August 2023
Agent replied · 29 October 2023
Dear Shenan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Abigail, and do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleAbbe, Paris and the team were really swift and proactive in sending us a property that matched our rental needs. They were again very quick in the rental offer phase and when we had our offer accepted they were very hands on in the checks! A great team all in all.
Leanne · 8 June 2021
Agent replied · 8 June 2023
Dear Leanne, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAfter giving our search parameters, James orchestrated a great day of viewings. He was sensitive to our wishes, and facilitated our viewings in a professional and comfortable manner. He then negotiated our tenancy agreement skillfully. Very much recommend the team at Jacksons in Wandsworth, but particularly James from their lettings team.
Richard · 8 June 2021
Agent replied · 8 June 2023
Dear Richard, Thank you for your great review regarding our Wandsworth office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleParis at Jacksons Old York Road has been so helpful and professional throughout the renting process. She answered any questions we had and was super efficient in organising the various contracts and deposits. She made the process really easy and we’re very excited to be moving in to our new flat.
Ellen · 8 June 2021
Agent replied · 8 June 2023
Dear Ellen, I was delighted to read the comments in relation to our Wandsworth office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleExcellent experience working with Natasha. She showed us multiple options, really understood what we were looking for, and we ended up finding a lovely flat through her. She was very responsive and helpful in the whole process! Would highly recommend her in a rental search and Jacksons
Konza · 26 March 2025
Agent replied · 26 March 2026
Dear Konza, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
GoogleMy wife and I are experiencing smooth onboarding process with Jacksons. Lauren has been very helpful throughout the viewing and contracting stages. We look forward to completing the final paperwork and moving in next month.
Sourav · 24 May 2023
Agent replied · 8 June 2023
Dear Sourav Saha, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe are extremely pleased with the exceptional services provided by Lauren. Her outstanding professionalism and remarkable communication skills have made a significant impact on our experience. We are eagerly looking forward to receiving updates on our current pending transaction, and based on our past experience, we are confident that Lauren will continue to deliver the same level of excellence that she has consistently demonstrated. We will update our review accordingly.
Ian · 29 March 2024
Agent replied · 26 August 2024
Dear Ian, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
GoogleLauren was our realtor and she was so amazing to work with. She is so dedicated to her job and helping our her clients. We were very lucky to get to work with her on our property!
Rachael · 2 March 2023
Agent replied · 31 May 2023
Dear Rachael, Thank you for your kind comments regarding Lauren and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe found Jacksons and Abbe in particular to be really helpful, professional and efficient during our whole search and subsequently during the signing and referencing process. Abbe was very responsive when we had queries, and great at following up with us without being pushy! We would recommend Abbe and team.
Madeleine · 8 June 2021
Agent replied · 8 June 2023
Dear Madeleine, We are delighted that you took the time to leave such a fantastic review which the Wandsworth team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleThanks to Abi for helping us find our new flat! Abi was very responsive and the application process went smoothly. We are very excited to move :)
Jessica · 22 November 2023
Agent replied · 27 November 2023
Dear Jessica, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe had a fantastic experience finding our new home with Jacksons Wandsworth. Our previous house-hunting endeavors were frustrating, but everything changed when we met Lauren Green. She quickly grasped our needs, preferences, and budget, going above and beyond to accommodate them. Thanks to her expertise, we are now super happy with our new place. Throughout the process, Lauren constantly kept us updated and provided unwavering support, making the entire journey an easy and enjoyable one. No doubt, we will come back to Lauren whenever we need to move again.
Maria · 19 July 2023
Agent replied · 26 July 2023
Dear Maria, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lauren Green, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJacksons have been fantastic from start to finish in helping us find a place to rent. Particularly Lauren who has been so lovely, efficient and always at the end of the phone. Thank you!
Amy · 24 May 2023
Agent replied · 31 May 2023
Dear Amy, Thank you for taking the time to leave a lovely review regarding Lauren. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleVery smooth experience from start to finish with our Jacksons agent Renee. Great communication from organising the viewing, making an offer and completing the contract. Renee was a pleasure to deal with and helpful with any questions I had!
J · 2 December 2022
Agent replied · 31 May 2023
Dear Miss Fozard, It’s great to hear that you have had a brilliant experience with our Renee in our office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleNathan has been very responsive and helpful whilst securing our new home in London. Highly recommend!
Daisy · 26 August 2025
★★★★★ 5/5
GoogleWorking with Nathan Wright to secure my one-bedroom rental was an absolute pleasure! He’s professional, responsive and guided me through the process with ease, making it stress-free. His expertise and dedication made all the difference, and I’m thrilled with my new home. Highly recommend Jacksons Estates to anyone looking for a rental! When I move again I will definitely be reaching out to Nathan.
Ozzy · 26 August 2025
★★★★★ 5/5
GoogleFirst time renting through Jacksons and they were very helpful throughout the whole process. Our agent Mahenar was really responsive and always approachable with any questions even after we signed the lettings agreement and needed some additional information about the move in etc.
Adrienn · 8 June 2022
Agent replied · 8 June 2023
Dear Adrienn, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI’ve been with Jackson’s for many years, and they’ve supported me with both sales and rentals. They are consistently prompt, attentive, and often see my needs before I even have to ask. Great team to work with.
Jina · 21 April 2026
★★★★★ 5/5
GoogleLauren provided wonderfully friendly service throughout, from viewing to the signing. Moving is a little stressful: not so here! Very grateful for the speediness, smiles and chasing up on admin details.
John · 22 July 2023
Agent replied · 1 August 2023
Dear John, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRecently had an offer accepted on a property in Wandsworth through Jacksons. Lauren and the team were incredibly efficient and friendly throughout the whole process.
Ryan · 11 December 2023
Agent replied · 1 January 2024
Dear Ryan, Thank you for your kind comments regarding Lauren and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
