Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMatt has been very helpful as my new property manager for Jacksons
Jenny · 9 June 2019
Agent replied · 8 June 2023
Dear Jenny, I am writing to say thank you for your kind comments about the service you received from our Wandsworth Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRecently signed up to a rental property through Jacksons. My partner and I received great service from the agency. Alin Andronic guided us through every step of the process and has been professional and highly responsive to all our queries. He is a real credit to Jacksons. Looking forward to moving into our new place!PositiveResponsiveness, Professionalism
Jordan · 27 August 2020
Agent replied · 8 June 2023
Dear Jordan, Thank you for taking the time in providing such lovely comments about Alin in our Wandsworth office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleStarting from the initial enquiry for the property till the signature on the contract, I've met friendly and really professional people. They answered all of my questions (and I had a lot o question to ask) quick and in a really transparent way.
Comparing to other agencies I tried, they definitely deserve a 5 starts review.
Gabriele · 8 June 2020
Agent replied · 8 June 2023
Dear Gabriele, Thank you for your review regarding your experience with our Wandsworth Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleTom was very Helpful and Kind .
I would reccomend the Service.
Luigi · 9 June 2018
Agent replied · 8 June 2023
Dear Luigi, Thank you for your review regarding your experience with our Wandsworth Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleThank u to Nathan for making finding a 2 bed flat such an easy experience!!
Josie · 26 September 2025
★★★★★ 5/5
GoogleBeen renting out our flat through Jacksons for a few years now and recently had a change in tenants over this tricky period. It was managed professionally and safely, we were very impressed by the service provided especially by Abbe Lord who provided great support throughout the process.PositiveResponsiveness, Professionalism
Richard · 27 August 2021
Agent replied · 8 June 2023
Dear Richard, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleSarah Lewis has given clear information about our property .She has offered good advice and followed this up with prompt service .We are more than satisfied with the excellent service she has given so far and our tenants are happy in the knowledge that their concerns have been picked up quickly and rectified speedily
Barbara · 8 June 2020
Agent replied · 8 June 2023
Dear Barbara, We greatly appreciate you putting aside the time to submit a review about our Wandsworth Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI booked a property valuation out of curiosity. James Collins came round and not only valued the property but answered all my many questions around the housing market and financial options. He was friendly, informative and really helpful. Thanks!
Caroline · 10 December 2022
Agent replied · 8 June 2023
Dear Caroline, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleTaylor was a fantastic help from start to finish.
Alex · 9 June 2018
Agent replied · 8 June 2023
Dear Alex, We are really pleased to read your positive review regarding the service from our Wandsworth Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI'm not a fan of estate agents usually. The stereotype is often too true, but this was before I met Tom from Jacksons Estate Agents. This guy is an utter legend and embodies the three P's, Proactive, professional and polite. I will be contacting Tom for any of my housing needs in the short and long term.
Tania · 9 June 2018
Agent replied · 8 June 2023
Dear Tania, I am writing to say thank you for your kind comments about the service you received from our Wandsworth Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGreat help with finding a local property. Agents were very helpful
Sarravanaa · 26 September 2025
★★★★★ 5/5
GoogleWe had a stressful experience under time pressure to move in before starting our new jobs but the agents, and Paris in particular were outstanding. They went above and beyond to get us in in time. Would highly recommend the agency
Matt · 8 June 2022
Agent replied · 8 June 2023
Dear Matt. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleA very professional service from Joseph. We were always kept in the loop with regular feedback on our applications and updated on new listings all the time. Thank you for a good service. We will use you again.
Sean · 11 September 2022
Agent replied · 8 June 2023
Dear Sean, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleHad an excellent experience with Jacksons letting our apartment recently. We had three agents pitch for the business, with Abbe from Jacksons being our preferred agent. It's been professional and friendly, and they found us excellent tenants. Highly recommended.
Greg · 13 July 2022
Agent replied · 8 June 2023
Dear Greg, Thank you for sharing your kind words about Abbe. Your comments are much appreciated by the Wandsworth team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleJackson's have managed the letting of our property since last year and we have been very happy with their performance so far. Marta and Ana in particular have been great and we have no worries about them arranging work to be hone at our house without us there to manage it ourselves.
Gary · 9 June 2019
Agent replied · 8 June 2023
Dear Gary, Thank you for taking the time to write a review about the great service you received from our Wandsworth Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent customer service throughout the process. Honest appraisal of our property and followed through on their promise to reach the best price for us. Quick and efficient communications and always friendly team looking to be helpful. Would recommend to rent your property in the area.
Samantha · 8 June 2021
Agent replied · 8 June 2023
Dear Samantha, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Wandsworth office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWell, after one and a half year of tenancy serviced by Jacksons, I have to say I couldn’t find better! I’ve just renewed the rental agreement and had for the second time very good service and experience. This time I’ve been assisted by Matt Blomeley, great service! Highly recommended!!!
Francesco · 8 June 2020
Agent replied · 8 June 2023
Dear Francesco, Thank you very much for your great review regarding our Wandsworth Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleAs a first time buyer, David guided us through the process with a lot of care and attention, and kept very patient when I asked a million of questions. I'm still in the middle of the process but I know the completion day will come successfuly thanks to Jacksons. I highly recommend them.
M · 9 June 2018
Agent replied · 8 June 2023
Dear Manuel, Thank you for your review regarding your experience with our Wandsworth Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations
★★★★★ 5/5
GoogleHad the pleasure of dealing with Renee who was very helpful and easily contactable whenever we had queries. Found us our perfect flat and helped us through every step! Would highly recommend :)
Jonny · 10 December 2022
Agent replied · 8 June 2023
Dear Jonny, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleLauren worked with me from Jacksons Wandsworth branch and am extremely happy with Lauren's services. She has been very professional, knowledgeable, easy to approach and very efficient throughout my interaction.
Mondira · 2 March 2023
Agent replied · 31 May 2023
Dear Mondira, Thank you for taking the time to leave a wonderful 5 star Google review. Lauren will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWent into this estate agent not knowing anything about London or the area - Tom, Kelly & Taylor were all very helpful and provided me with all the information I needed. Thanks a lot! :-)
Cory · 9 June 2018
★★★★★ 5/5
GoogleThe team at Jackson’s are simply brilliant. Found me great tenants fast and always a pleasure to deal with. Would highly recommend.
Zebedee · 29 September 2023
Agent replied · 29 October 2023
Dear Zebedee, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI've been dealing with Paris from Jacksons Estate Agents and she has made the stress of flat hunting a breeze! Always there to help with all of my questions and very efficient. Thank you! Jenna
Caudalie · 8 June 2022
Agent replied · 8 June 2023
Dear Jenna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter,
Customer Relations Team
★★★★★ 5/5
GoogleBoth Abbe and Paris at Jackson’s have been great while I’ve been trying to rent my property out. They have been very professional, responsive, proactive, efficient and have great communication skills. Would highly recommend them
Rachel · 8 June 2022
Agent replied · 8 June 2023
Dear Rache;. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Sarah Tranter, Customer Relations Team
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