Trusted Agent profile · London
★★★★★
861 reviews across 1 platform
372/374 Garratt Lane, London, SW18 4ES
Jacksons Estate Agents's office in London, at 372/374 Garratt Lane, is rated 4.8 out of 5 across 861 reviews on 1 platform, including 861 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleDavid picked great flats to see and listened to what I wanted.
Dear Melissa, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
4/5
GoogleSpeak to Jamie Nash or Roz both really helpful
Dear Edwina, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
4/5
GoogleAnna and Marla have been good at responding and helping deal with anult queries and works. Generally speaking good communication flow except with a query around the holiday period back in December. This was eventually akrted out later. No major issues.
5/5
GoogleGreat agents! thank you for helping us find the perfect flat.
Dear Lauren, we are delighted to read that our Earlsfield office have helped you find the perfect flat. Thank you for taking the time to write your review and awarding us 5 stars. I would like to take this opportunity to wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team
4/5
GoogleFound us a lovely flat to rent quick & easily.
Dear Caitlin, I am writing to say thank you for your kind comments about the service you received from our Earlsfield Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
4/5
GoogleJan, who was our agent, was very friendly and helpful
Dear Pelina, We appreciate you taking the time to submit your review regarding the service you received from our Earlsfield Office. We welcome all feedback and are very pleased to read that our team delivered you a friendly and helpful service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
5/5
GoogleVery helpful and provided honest and prompt feedback.
Dear Rich, We appreciate you taking the time to submit your review regarding the service you received from our Earlsfield Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleJamie’s dealt with our issue quickly and efficiently
Dear Eleanor, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleFound new home for our family with Beth's help.
Dear Kristina, Thank you for your review regarding your experience with our Earlsfield Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat service. Very clear and friendly.
Dear Adam, We are delighted to read that our Earlsfield Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleVery professional, efficient and friendly service. Would recommend.
Dear Mags, Thank you very much for your great review regarding our Earlsfield Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleResponsive and gave me good options
Dear Christopher, Thank you for your review regarding your experience with our Earlsfield Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat service from the team at Jacksons!
Dear Shaun, We are delighted to read that our Earlsfield Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations
1/5
GoogleThey deserve 0 stars!
Dear Robert, I am very concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at asmachughtai@customerrelationsteam.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Asma Chughtai Customer Relations Manager
1/5
GoogleVery arrogant, AVOID!
Dear Edward, I am concerned to read your review and we would value the opportunity to discuss this with you. If you could contact me at asmachughtai@customerrelationsteam.co.uk and provide me with more details regarding the areas of our service that you have been unhappy with, I would like to look into this matter on your behalf. Kind regards, Asma Chughtai Customer Relations Manager
1/5
GoogleRating only, no written review.
2/5
GoogleHorribly expensive to rent from them and pretty useless at doing anything in a timely manner or even doing what they agree to do. Would definitely not recommend. Use someone else if possible.
5/5
GoogleRating only, no written review.
Dear Jai, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
5/5
GoogleVery accommodating.
Dear Rowena, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleSophie and Tal have been great. Our house sold quickly and they've ensured that the process has run smoothly. Thank you!
5/5
GoogleRating only, no written review.
5/5
GoogleJamie Nash recently took over managing my property and has been very helpful and quick to respond.
1/5
GoogleI would not recommend that anyone to uses Jacksons in Earlsfield. They're a nightmare with no interest for tenants.
4/5
Googlethey sold it, that’s the main thing!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, London won Platinum.
