Trusted Agent profile · London
★★★★★
512 reviews across 1 platform
73 Abbeville Road, London, SW4 9JN
Jacksons Estate Agents's office in London, at 73 Abbeville Road, is rated 4.9 out of 5 across 512 reviews on 1 platform, including 512 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHad a great viewing experience with josh. Really cleared up me search for and showed me some properties that were definitely food for thought
Dear Adrian, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah, Customer Relations Team
5/5
GoogleHad a fantastic experience dealing with Scarlett, she has helpful, informative and extremely professional facilitating viewings and with exceptional commutation throughout the process which made it easy and relaxing. Couldn’t recommend enough
5/5
GoogleHad a great viewing experience with josh. Really cleared up me search for and showed me some properties that were definitely food for thought
Dear Adrian, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah, Customer Relations Team
1/5
GoogleJackson’s in Streatham withhold vital information of properties for sale. They over price hugely and are only interested in the deal and making money. The seller or market value isn’t considered. Lacking integrity and professionalism.
Dear Julie, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@jacksonsestateagents.com and I can ensure that this is investigated by the appropriate person. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleIt was our pleasure working with Jack Beacom. He displayed a high level of professionalism, provided excellent customer service, and made our experience finding a new home surprisingly seamless. Overall, the Clapham team was very warm and friendly. I have no reservation in recommending our agent Jack to friends and family.PositiveResponsiveness, Professionalism
Dear Krista, Thank you for your kind words regarding our Clapham office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind regards, Sarah Tranter Customer Relations Team
5/5
GoogleThis refers to a Letting with the Clapham Office. The team: Martina, Melissa and Jack have been really helpful and professional, clear and well informed and willing to explain things. Communication has been great and things have moved at a good pace, without giving me a sense I was being rushed. Thank you!
Dear M Alvarez, I was delighted to read your comments in relation to our Clapham office and will ensure that these are passed on to the team. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Sarah Tranter Customer Relations Team
1/5
GoogleTerrible services. The agent never shows up to viewings. The staff at the office was not even helpful when I called the office to seek support. Overall, it is the worst service I’ve ever met.
Dear Thomas, I am really disappointed to read your comments and have passed them to the director of our Clapham office. I am sorry your experience with us has not been as we would have expected and someone shall be in touch with you shortly. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleVery happy indeed with the choice of Jacksons from a clutch of four options. From the initial chat with Philip Agius to meeting James Castleman who set the ball rolling onto Davina Alexis - Noel who got the Sale through to completion. Well done to the Jacksons team. And I'd have no hesitation recommending Jacksons to anyone who asked!
Dear Derek, We greatly appreciate you putting aside the time to submit a review about our Clapham Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Sam Farnan Customer Relations Team
5/5
GoogleWe found Paulina from Jacksons Clapham to be very helpful and nice throughout the rental process. She provided great customer service, was willing to entertain all of our questions (even the minor/silly ones), and guided us through from start to finish. Very grateful to her!
Dear David, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Thank you again for your great review and we hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe had an amazing experience with Giles on purchasing a new property. He was helpful and honest throughout the process, and even helped during the legal process. I would 100% recommend them, and will use them if I ever sell this property.PositiveResponsiveness, Professionalism
Dear Eliott. Thank you for taking the time to leave a review regarding your experience with Giles in our Clapham office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe used Jackson’s 2 years ago to find our current rental home - they were always very patient and on hand to answer any questions. To this day Jack from Jackson’s in particular, has continued to be very helpful. I will definitely be in touch when we look to move again.
Dear Camilla, What a lovely review you have given regarding our Clapham office, I know they will be very pleased with your comments. Feedback is very important to us so your review is much appreciated. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFriendly and efficient service from Phillip and the team at Jackson’s.
Dear Jessica, Thank you very much for your great review regarding our Clapham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations
5/5
GoogleGreat service from Drewe, he answered all our questions about the properties and area! Will definitely keep us coming back to Jacksons!
Dear Harry, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Clapham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team
5/5
GoogleHad a brilliant experience with James in Clapham, 5 star service. Very professional, wasn't pushy and had lots of knowledge.
Dear Liatt, It’s great to hear that you have had a brilliant experience with James. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI would recommend Jacksons, as I have been impressed with the service, especially from Chandler. He has been extremely helpful in getting my references completed and made the process effortless. His professionalism should not go unnoticed - he is a true asset to Jacksons.
Dear Eva, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Clapham office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe’ve recently signed for a property with Jacksons and the entire process has been wonderful. Melissa in particular has been amazing and has supported us through the entire application and signing process - a great asset to the Jacksons team.
Dear Reece, Thank you for your kind comments regarding the Clapham team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThe team at Jacksons are smart and tenacious - I'm particularly grateful to Scarlett who managed to secure an offer for my property within a few days.
5/5
GoogleKomail was fantastic. Couldn’t recommend him enough!
Dear Aoife, We appreciate you taking the time to submit your review regarding the service you received from our Clapham Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
5/5
GoogleMelissa at Jackson’s has been helpful and has acted in a professional manner throughout our tenancy process. Even though we have not fully gone through all of the necessary stages yet we are more than happy with the service given so far.
Dear Tom. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMahenar and Jaydon have both great throughout, with fast and helpful responses.
5/5
GoogleI had a lovely time viewing some flats around Clapham with Jordan, he was great to talk to and understood our property requirements!
5/5
GoogleI have been a Jackson’s customer for three years and had a really positive experience. In particular, Kerry Dunmall from the Abbeville Road office has been very helpful. I’ve found her professional, a great communicator and a wonderful advocate during a recent situation with my tenants. Thank you so much, Kerry!
Dear Wendy, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Clapham Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHad a Great Experience with Josh! I will defo recommend & will 100% come again. :)
Dear Lois, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleFantastic throughout our search for a flat. Jordan in particular was really great, always available and super helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, London won Platinum.
