Jackson-Stops Mayfair reviews in London

★★★★★ 5/5

Trustpilot

From the moment Alan King came and did…

From the moment Alan King came and did the valuation, which was spot on, of my home Jackson-Stops got it right. All the team members involved came and looked round the house and the surrounding communal grounds, swimming pool and tennis courts, so as to give the best viewing possible to potential buyers. It took a week to sell my house and my buyers at the time were not even on the market but sold their house within 24 hours of making an offer on mine, also through Jackson-Stops. Chris was in touch regularly with updates and sorted out queries with all parties. We complete next week.

Nicola · 15 September 2021

★★★★★ 5/5

Trustpilot

Above & beyond in a challenging situation

We live in the USA and initially rented our house in the UK through Jackson-Stops: we were delighted with their service in terms of professionalism, responsiveness, experience and level of expertise. However, with the pandemic affecting operations at so many levels, we decided for the fourth year of the rental to manage the property on our own. By the end of that year, we found ourselves in a difficult situation with our tenants once notice had been served. Despite having no obligation to help us, Paula, our initial letting agent, very kindly offered us some excellent advice on how to handle matters and then went on to facilitate the tenants' handover back to us without further upset. I couldn't have been more pleased with the way the matter was handled and would wholeheartedly recommend Paula and Jackson-Stops as straightforward, straight-speaking agents in whom you can safely place your trust.

Sue · 12 September 2021

★★★★★ 5/5

Trustpilot

A rarity - an honest and efficient estate agent

Anthony was brilliant. Throughout the process he was friendly, helpful and honest. He was knowledgeable on our property, the area and the market. And he was great to work with. Having spoken to a lot of agents during our search he is everything that you don't associate with estate agency. I would thoroughly recommend him to anyone looking for an agent.

Simon · 26 September 2023

★★★★★ 5/5

Trustpilot

New property management team is very helpful

They had some changes in the team, so we had our ups and downs but since Sylwia Chlopek (property manager) joined the team the experience is always very positive. Great communication, never leaves you hanging and super professional.

D · 23 April 2026

★★★★★ 5/5

Trustpilot

Karl was outstanding helping us sell…

Karl was outstanding helping us sell our family home over the past several months. He was friendly and well organised and made the normally very stressful process a lot smoother, always keeping us updated and chasing along the solicitors as much as he could. I would highly recommend and definitely use again. Thanks for all the help, super professional!

Paul · 4 November 2023

★★★★★ 5/5

Trustpilot

Simple.. Professional... Successful.. What more could you want!

Fantastic service, simple process from start to finish. Lottie and the team were fantastic in both the sale and purchase of our new and old home. The purchase was not a straight forward due to complications with the new property but the communication between ourselves and the sellers were second to none!I would also like to note that the selling process was a piece of cake and with only a handful of selected and qualified prospects we had 4 viewings and two asking price offers in just 5 days. What more can you ask for.Thank you Lottie, Chris, Ed and the team. Looking forward to the next one.

Carl · 29 July 2021

★★★★★ 5/5

Trustpilot

Karl Ormerod was amazing

Karl Ormerod was amazing. He was very knowledgeable and instructive of the house he showed us. He was able to answer all the questions we asked and came back to us promptly on questions we wanted asked of the seller. He kept us informed all the through and chased solicitors . He was on top of everything all the way through We could not fault him.

John · 31 March 2023

★★★★★ 5/5

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House sale Review

We used Jackson stops for the first time in January to sell our property. We chose Jackson Stops because Anthony was extremely professional, felt he was very honest and not a pushy agent.Our house sold within 24 hours of going live and exchanged contracts 7 days later.The photos and video that were taken are fantastic and attracted alot of attention very quickly which led to the speedy sale.We have already recommended Anthony and the team to friends as we are so happy with their service. Thankyou for all your help and attention that went into the sale and completion of our house! We will definitely be back if we ever have a property to sell.

Kirsty · 1 April 2021

★★★★★ 5/5

Trustpilot

Excellent, reliable service

We recently purchased a property through Jackson-Stop and Neil was our broker on this particular sale. Throughout the process, Neil was communicative, responsive and always made us feel like we were a priority. Managing a sale between seller and buyer can often be challenging, but Neil has a flair for meeting the needs of all parties and keeping everyone focused on reaching the best possible outcome. Overall a fantastic white-glove experience and when it comes time to list ourselves, we will be looking to Jackson-Stops.

Hailey · 21 February 2021

★★★★★ 5/5

Trustpilot

An excellent experience from start to finish

Jane Bishop was wonderful throughout this difficult process (the sale of my late mother's house during lock down presenting both emotional and practical issues). She was easy to approach, she was quick to respond to messages, she went above and beyond in helping: for instance, she ensured that an agent went to the house weekly (even if there was not a viewing) to check on it for insurance purposes as it was an empty house. She facilitated the removal of some contents to local charities. And the house sale went through smoothly from one of the early viewings, achieving the asking price. Jane was exemplary throughout, and did not relinquish her attention to detail even after the house was under offer.

Becky · 11 January 2021

★★★★★ 5/5

Trustpilot

If your thinking of selling your…

If your thinking of selling your property, and looking for a complete professional service, from valuation, marketing your property to commutation through out the sale process then give Jackson-Stop team a call at North Devon branch. They have been fantastic! they are competitively priced and offer real value money. Without doubt if I had another property to sell it would be with Jackson-Stop North Devon.

GDJR · 22 July 2025

★★★★★ 5/5

Trustpilot

Lesley from Jackson Stops is the best

We have moved around a lot and dealt with some of the worst people in this industry. But as a new tenant and having the little things ironed out and fixed as soon as humanly possible, Lesley Coppack has been absolutely outstanding. We are not sure if this is a function of not being in inner city London or what, but I don't want that to detract from Lesley's speed of service and all around competence to do a stellar job. Honestly, my wife and I cannot sing her praises enough

Jonathan · 12 October 2020

★★★★★ 5/5

Trustpilot

5 star service

We recently sold our old home and purchased our new house with the help of Karl Ormerod from Jackson-Stops.Karl was always available to assist with questions or queries and really helped to make the sale/purchase as smooth as possible. He went above and beyond to get us to completion and we are truly grateful for his hard work. Would highly recommend.

Sumudu · 8 April 2023

★★★★★ 5/5

Trustpilot

And estate agent like no other

Karl helped us to find our perfect family home, by far the best estate agents I have delt with. Karl was at our beck and call 24 hours a day and couldn't have been more helpful. Nothing was too much trouble. The service offered with Jackson-Stops felt like a bespoke personal estate agent service far above your standard estate agent.

Louise · 19 April 2023

★★★★★ 5/5

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Amended a lease …

Amended a lease in super quick time and dealt with a recalcitrant tenant who was unable to pay rent in a professional manner.

Philip · 19 June 2026

★★★★★ 5/5

Trustpilot

James saved the day - and the home purchase!

We were buyers of a property listed by Jackson Stops. We experienced some uncertainty towards the end of the conveyancing process and were nervous that the entire sale would fall apart. Thankfully, the communication from James and Ria was positive, consistent, and of high quality. If James said he would contact me by the next morning with news, he did. I credit them with saving the entire purchase. Very grateful for their efforts!

Erin · 11 June 2021

★★★★★ 5/5

Trustpilot

I could not recommend Jackson Stops…

I could not recommend Jackson Stops more highly and if I could give 10 stars I would. Aside from Toby and the team being the utmost professionals, they are just lovely people who simply get the job done. Toby and Jackson Stops say what they do, and do what they say, its as simple as that. Well done Toby, Guy & Alice for all your hard work, it is very much appreciated.

Donna · 18 August 2021

★★★★★ 5/5

Trustpilot

Rachel Kasule from Jackson Stops…

Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue. She contacted the landlord, kept us updated and help find solutions to solve the problem.

Customer · 15 April 2026

★★★★★ 5/5

Trustpilot

Friendly, efficient and good value

Many thanks to the team but especially to Philip who worked tirelessly to get the job done and was determined and optimistic at all times. Friendly, efficient and good value

Marion · 22 April 2026

★★★★★ 5/5

Trustpilot

the best estate agents around

the best estate agents around, truly a seamless and easy experience, moving/renting/referencing can be really stressful but the team make things really quick and stress free. the girl who moved me into my property is no longer with the company but the level of professionalism is still brilliant. i had a leak which was resolved really quickly, their communication with this issue and in general was 10/10.they really do set an example of how estate agents should be 👏🏼💘

Shauna · 7 November 2024

★★★★★ 5/5

Trustpilot

Friendly professional and helpful…

Friendly professional and helpful service, nothing was too much trouble and we found the buying experience to be completely hassle free. Matters progressed without any hitches and we were kept fully informed from start to finish and nicely rounded off with a bottle of Champagne on completion. We can thoroughly recommend Ria and James at Jackson-Stops who we feel acted honestly and with great integrity Great service.

David · 11 April 2022

★★★★★ 5/5

Google

Blaire from this office provided a far more experienced and focused search compared to other agents. This meant that I didn't have to waste so much time on irrelevant and unsuitable properties that many of the other agencies try to push. She offered a seamless and professional approach and this office can even help you find properties outside of the Mayfair area because of their network partnerships with other agents. Blaire was quick to understand my needs and timeframes and her advice and negotiation skills were excellent.

TLD · 19 October 2017

★★★★★ 5/5

Trustpilot

All down to Laura and her expertise in…

All down to Laura and her expertise in handling properties to let. We absolutely admire her straight forward common sense approach to letting She handles the transition of properties with ease and installs confidence through out. We are happy using J-Stops but would always want Laura to handle our business

Keith · 15 October 2025

★★★★★ 5/5

Trustpilot

Wonderful Team

I have been renting my property out through Jackson-Stops for a number of years and the lettings team are excellent! They are extremely efficient, helpful and always on the end of the phone. Would throughly recommend if you are looking to rent out a property.

Vicky · 26 November 2025