Jackson Stops London reviews

★★★★★ 5/5

Trustpilot

Martina from the Property Management Team

After struggling with some noise issues with the rental property we had recently moved into Martina from the Property Management Team was incredibly sympathetic, helpful and professional figuring out how we could get the issue resolved quickly with the letting agents. Would certainly recommend!

James · 19 June 2024

★★★★★ 5/5

Trustpilot

Excellent estate agents, personal service.

Jackson Stopps dealt with all viewings and secured a good price for our property, We were supported throughout the process of a difficult sale and purchase by the staff at Jackson Stopps, and by Lottie in particular. We were kept informed of progress and queries were dealt with promptly and efficiently. Lottie liaised with all parties to ensure the process went as smoothly as possible.

Susan · 23 January 2023

★★★★★ 5/5

Google

Jackson Stops, and in particular Viola, helped me find an amazing place to stay in London. Despite me running into personal complications, JS was very willing to accomodate and provide the best service possible! Thank you!

Echo · 16 April 2019

★★★★★ 5/5

Google

I do not speak English very well but money talks, that is why I recently could move into one of the properties that Camilla and her team offer at 17 Cvrzon St, formerly known as Mayfair Row. …

Jose · 16 April 2017

★★★★★ 5/5

Trustpilot

Thanks Karl

Thanks KarlGreat adviceProfessional serviceHighly recommended And a bottle of champers too 🥂😊

Greg · 10 June 2023

★★★★★ 1/5

Trustpilot

WOBURN OFFICE

WOBURN OFFICE Whilst maybe not directly the fault of the Company they were acting as the agent for a property I viewed. I was contacted at 1pm to be told the Landlord wanted to accept us as tenants and all the referencing paperwork would be conpleted after giving my family the good news I was emailed by the agent to say " actually they might now be offering it to a farmhand who lives local and doesnt need any of the maintenance sorting but will let you know" After a few follow up emails I got a response to say "sorry they are letting the other person have it"As potential tenants letting Agents do a lot of quite intrusive checks before even approaching a landlird, perhaps the same thoroughness should be applied before taking on Landlords.In the space of 24 hours we went from delight to bitter dissapointment which shouldnt happen.

John · 12 August 2020

★★★★★ 5/5

Trustpilot

Jackson-Stops team

Pip, Chris and the team did a great job selling our house. Good brochure, good advice on sale.

M · 21 November 2022

★★★★★ 5/5

Trustpilot

Excellent

Toby, Guy, Freddie and Trudy in the Mid-Sussex Jackson Stops office were outstanding in shepherding the sale of our home. If you are looking for a professional, ethical, efficient and friendly estate agent to work with, I highly recommend talking with them. Thank you for restoring our trust in estate agents!

Adam · 16 January 2024

★★★★★ 5/5

Trustpilot

Jackson Stops helped us purchase our dream home…

We recently purchased our dream home through Jackson Stops and can’t speak highly enough of our experience. Nothing like a typical high street estate agents, Anthony provided a wonderful personal service. Throughout the whole process we were kept informed and consulted, often outside of normal working hours. If we ever decide to sell our home I would have no hesitation in reaching out to them. Brilliant

Craig · 11 November 2022

★★★★★ 5/5

Trustpilot

Good experience

I've been living in a flat managed by Jackson-Stops Teddington office for the past 2 years. Throughout my time, I've found issues attended to relatively quickly and efficiently. Tallulah Keating has recently taken over as the property manager and I've found her to be especially courteous and highly responsive in her approach.

Omeral · 20 December 2023

★★★★★ 5/5

Trustpilot

The Tunbridge Wells branch has managed…

The Tunbridge Wells branch has managed my property for several years. They have done this extremely well. The experience has been courteous and professional, staff always available; tenants have been looked after and quickly replaced once they leave; maintenance is attended to quickly with minimum fuss; and rent has been paid-on within a couple of days of receipt. This has been very reassuring as an owner. I would have no hesitation in recommending them to anybody else.

Peter · 18 February 2021

★★★★★ 5/5

Google

I have used Jackson Stops in Mayfair a number of times for searches and they always delivered a terrific service. Camilla is excellent and more recently Viola has been effervescent in her pursuit of finding us the right property. Would always highly recommend this agency. Also a shout out to Alice in Jackson Stops Victoria who has also been very helpful this time around.

Andrew · 27 March 2020

★★★★★ 5/5

Trustpilot

hassle free

hassle free, expertly handled.

Mark · 15 October 2025

★★★★★ 5/5

Google

I first spoke to Emma who was really nice and sent me videos of apartments because I was not in London, then she had passed me on to Viola who found me my flat! Viola was amazing, so easy to communicate, she was available at all times, she sent me so much information and even helped me rent furniture! 100% recommend!!

Kiara · 16 April 2020

★★★★★ 5/5

Trustpilot

We’ve had a great experience recently

We’ve had a great experience recently, specially with Tallulah Keating who has been taking care of our needs. She has been very understanding and efficient with our requests, always kindly communicating and on top of things. I hope Jackson Stops continues providing the quality and professional service they have so far!

Andrea · 18 October 2023

★★★★★ 1/5

Trustpilot

Rental complaints

I have written to their complaints about my experiance renting from a property in Canterbury area. Had CO leak. Unsafe property,Not respectful or honest messages from agent and property owner.

Sheri · 16 November 2024

★★★★★ 5/5

Trustpilot

Paula and Jodie at Jackson Stops…just awesome!

Paula and Jodie at Jackson Stops (rentals) have been amazing, we were asked to vacate our rental property and were struggling to find anything suitable....Paula fully considered our needs and wants, found us an awesome cottage and sold us to the landlord as fantastic tenants for a long term rental. Can't thank them enough for looking after us so well and helping us find a house we could call home.Fully recommend them.

Sarah · 30 May 2021

★★★★★ 5/5

Trustpilot

The team were extremely professional…

The team were extremely professional and everything from the initial valuation to the successful completion of the sale of my property was completed to a high standard. Very approachable and sensitive to personal circumstances. I would use them again and recommend them whole heartedly. Thank you.

Helen · 26 January 2024

★★★★★ 5/5

Trustpilot

Outstanding service from Jackson-Stops Woburn

We are extremely pleased with the service we received from Jackson-Stops Woburn.All the staff were friendly, helpful and professional.Tracy gave us detailed information on our viewing and Anthony supported us and gave us fantastic advice as our house purchase progressed.We would whole-heartedly recommend Jackson-Stops Woburn to everyone. Thank you for helping us every step of the way towards us buying our new home.Karen and Paul

Karen · 24 June 2022

★★★★★ 5/5

Trustpilot

Excellent professional service

Excellent professional service that went the extra mile to be able to get everything done very quickly. Cannot rate highly enough. Special mention to Shari, Wilmslow brilliant!

Niall · 24 August 2020

★★★★★ 5/5

Trustpilot

Outstanding service from Jackson-Stops We are extremely pleased with the service we received from Jackson-Stops Alderley Cheshire

Outstanding service from Jackson-Stops Alderley Edge, We are extremely pleased with the service we received from Will at Jackson-Stops All the staff were friendly, helpful and professional.Will gave us detailed information on our viewing and gave us fantastic advice as our house purchase progressed.We would whole-heartedly recommend Jackson-Stops to everyone.Thank you for helping us every step of the way.. Would highly recommend 👌 👍

BEX · 30 July 2022

★★★★★ 5/5

Trustpilot

I've been a landlord with Jackson Stops…

I've been a landlord with Jackson Stops East Sussex for several years now. The team have helped me during a particularly difficult time and with a very bad tenant. In particular I can say Katie, Helen, Bronwen and Becky in accounts have been absolutely fantastic. Katrin has just taken over as my letting agent and I'm sure I will have just as good a relationship with her. I cannot recommend them highly enough!

Jenny · 4 February 2021

★★★★★ 5/5

Trustpilot

Outstanding Customer Service

Outstanding customer service, friendly professional Sales and Letting staff. Isabelle and Helen in the Sevenoaks branch have been most helpful, such extensive knowledge too. The best Estate Agency I have ever dealt with. No matter how busy, they try their upmost to respond to enquiries promptly.

Kate · 2 January 2024

★★★★★ 5/5

Trustpilot

20 years of top quality management service .

Having been with Jackson-Stops for over 20 years , I have nothing but praise for the Agency. I would single out Margaret Heath in the Property Management department as a very special person who deals with every problem with ease, making life so much easier. Thank - you Margaret.

Ian · 19 October 2023