Jackson Stops London reviews

★★★★★ 5/5

Trustpilot

We purchased our first property through…

We purchased our first property through Jackson-Stops. From start to finish they were amazing.Throughout the whole process they kept in contact with us either through email or telephone call. Keeping us up to date with updates from the seller or the solicitor. Even when we were waiting for long periods of time for information, they would keep us informed that they are doing all they can to keep the process moving.Once we completed and we went to pick up the keys, we were greeted with friendly and chatty employees who were really happy for us. They even gave us a bottle of champagne which was a really thoughtful touch. They even said if they ever needed us we could contact them which we felt reassured and felt like we had support even after completion.We will definitely go back to Jackson-Stops for future purchases.Thank you again!George and Olivia

George · 11 February 2022

★★★★★ 5/5

Trustpilot

Jackson Stops , Burnham Market

We would like to offer special thanks to Jackson Stops in Burnham Market. Tim, at the outset, then Carolyn and Jo, were always extremely professional and competent as well as calm and very pleasant, steering us through the sale. We certainly appreciated this help and would not hesitate in recommending them to others.

Rke · 9 May 2024

★★★★★ 5/5

Trustpilot

Margaret Heath is the best

Margaret Heath is the best. She goes out of her way to be helpful.

Roz · 19 October 2023

★★★★★ 5/5

Trustpilot

Brilliant work !

Jodie and Paula were simply outstanding! They made the move effortlessly and pleasent .very professional but also extremely friendly.could recommend them high enough .keep up the good work girls !

Brett · 1 April 2022

★★★★★ 5/5

Trustpilot

Karl was great to deal with

Karl was great to deal with, always answered his phone and we where kept informed all the way to completion.

Kevin · 30 March 2023

★★★★★ 5/5

Google

Emma was a fantastic and crucial point of contact during my flat search in London. She was extremely responsive, attentive and available, and always did her very best to make sure everything ran as smoothly as possible. Thanks again for everything!

Flora · 16 April 2019

★★★★★ 5/5

Trustpilot

Top marks to Lottie and the team!

Thanks so much to Lottie and the team for steering us through a long and complicated sale! Lottie was always on hand to answer questions, offering solutions and brilliant advice. Top marks all round!

Emma · 11 May 2021

★★★★★ 5/5

Trustpilot

High quality and substantial publicity

Very good brochure and a great amount of publicity.

Rodney · 6 November 2025

★★★★★ 5/5

Trustpilot

The best letting agency for Military!

I’ve lived in Newmarket for 4 years and the Jackson Stops Staff has been nothing short of amazing! Being Active Military you hear of the horror stories with letting agents and I have had zero issues. I deployed 3 times while here and each time Paula & Jodie stopped by my apartment, checked on it, adjusted the thermostat if needed & they checked on me as well. They really treat you like family. Even during my move out inspection I hired a bad cleaning company and they reported the company to base housing to help other service members not use them as well. They truly care & go above and beyond if I could have stayed 4 more years I would have stayed in my apartment! I’ll miss Peel House & The Jackson’s Stops Team in Newmarket. If your Active Duty & you want a smooth transition in and out I highly recommend this company! I’ve lived overseas for 10 years & i’ve never had a better experience than HERE!

Latrice · 29 August 2021

★★★★★ 5/5

Trustpilot

Best in Mid Sussex!

Toby, Guy and Alice deserve every success. Selling houses is not easy but they really maintained positivity and creativity throughout the whole process. Unfortunately we gave them a real curveball with a tricky neighbour but they dealt with the issue and smoothed out the process to successful completion. I don't think anyone else would have been able to achieve this. They are a pleasure deal with and will go that extra mile to make things happen. Their advice was spot on from beginning to end and I cannot recommend them highly enough.

Hamish · 21 August 2021

★★★★★ 5/5

Trustpilot

Great Team, Great Job, Well Done & Thank You

Jackson-Stops (Woburn) are by far the best Estate Agent I have worked with, every member of the Team is knowledgeable, helpful and pro-active at keeping you informed of what is going on.They recently completed the Sale of our House, which was a tough sell during very difficult times (COVID-19 Lockdowns etc), but they were resilient to all of the challenges and got it done...I would highly recommend them as an A* Agent!Great Agent, Great Team, Well Done & Thank You

Jim · 5 August 2021

★★★★★ 5/5

Trustpilot

Fantastic service and experienced staff

We had fantastic service from the knowledgeable, experienced staff at Jackson Stops. Michelle is patient, diplomatic and highly capable of managing the process of selling a property.

Dorset · 3 May 2022

★★★★★ 5/5

Trustpilot

A first class organisation

From my initial contact with Jackson Stops office in Sevenoaks I have been totally impressed at the sheer professionalism of every member of staff I have dealt with. Having never let out a property before I was a complete novice and no question from me was ever ignored no matter how trivial it was. Communication from day one was excellent and continues to be so. They clearly know the local market as my property was let within a few days of being advertised. I'm also benefitting from their full management service which takes a great weight off my mind. Although my thanks go mainly to Isabelle and Helen as they are dealing with me, the rest of the team when I have had dealings with them have been similarly impressive.

Julian · 2 July 2021

★★★★★ 1/5

Trustpilot

Deserves no stars!

Deserves no stars!! Shocking service by this estate agent, doesn’t promote your property at all, leaves it sitting on the website for months with no contact from them whatsoever!!There’s plenty of estate agents out there who will advertise and promote your property in order to seal a sale.Don’t waste your time with these people.

Lisa · 29 January 2024

★★★★★ 5/5

Trustpilot

We recently completed on a house via JS…

We recently completed on a house via JS with James who was an absolute pleasure to work with, he was recommended to us by a friend and we would in turn recommend him to anyone looking to buy a new house. Very professional, friendly, helpful and made himself available even at the awkward times we needed which we really appreciated! James greeted us with a bottle of champagne when we came to collect the keys which was a lovely touch.

Of · 26 May 2021

★★★★★ 5/5

Trustpilot

Brilliant service as a purchaser.

I have recently purchased a property which was being marketed by Jackson-Stops. The agent I dealt with was very friendly, he arranged viewings quickly and was very attentive during the whole process- helping me with any queries I had along the way. Upon completion, he delivered the house keys to me so I could continue packing and also gave me a bottle of champagne as a congratulations gift. Excellent service as a purchaser- I would highly recommend to anyone looking to sell their house.

Holly · 24 May 2021

★★★★★ 5/5

Trustpilot

Having dealings with three of the…

Having dealings with three of the Jackson Stopps,regional offices Burford /Norfolk/and most recently Chelmsford. I can honestly say,every member of the staff in all branches have been more than helpful,and pleasant. Estate agents having,what is usually a well deserved reputation,we have not once come upon any of that condescending attitude,which has become expected,of the breed ! In fact our most recent experience , with James at the Chelmsford branch ,we feel he has become like a family friend to us,which of course makes the whole experience (moving home being one of life ‘s most stressful times),so much more pleasant. All told,we would definitely recommend the company to friends and family.GPS

Gillian · 24 May 2021

★★★★★ 5/5

Trustpilot

Anthony is a knowledgeable and…

Anthony is a knowledgeable and professional practitioner who knows his market segment extremely well. He provides sound advice and works hard to achieve the best deal possible for his clients.

John · 20 September 2021

★★★★★ 5/5

Trustpilot

Professional, proactive, courteous

When I bought my property in Buckland in 2007, I was so impressed by Jackson-Stops Dorking that I vowed to sell via them when the time came in late 2020. I did consult other agencies but didn't find them convincing. I didn't need them to "gush" over my property but I did want them to be enthusiastic and this is where I felt JS had the edge. The staff are knowledgeable, courteous, lively, pragmatic and savvy; they priced the house correctly and managed the offers that came in professionally. My expectations were managed throughout the process. As the sale was linked to a divorce, there were several hurdles, all of which JS managed with good humour. And they even managed to find my next home! They let me know the minute a perfect cottage came onto the market in right area. JS don't just sell property, they guide the customer through the process. If you are looking for a professional firm that employs experts staff then you should look at Jackson-Stops.

Jacq · 29 March 2021

★★★★★ 5/5

Trustpilot

We sold our house in Northamptonshire…

We sold our house in Northamptonshire with Robert Godfrey who was absolutely fantastic. The team were highly professional and Sue was wonderful at managing the house viewings. Would very much recommend Jackson-Stops again

Karen · 19 December 2020

★★★★★ 4/5

Trustpilot

Persistent

Anthony was patient, persistent and is experienced

BD · 7 December 2023

★★★★★ 5/5

Trustpilot

Excellent

We have recently sold 2 properties with the team at Jackson Stops - Bury St. Edmunds and have another 2 sales currently going through. The team are professional, patient & genuine! We dealt mainly with Matt & Ro who are friendly, efficient & always reassuring during the sale process. Would not hesitate to recommend Jackson-Stops!

Osborn · 5 December 2023

★★★★★ 5/5

Trustpilot

Recognition for Exceptional Service

Recognition for Exceptional Service, Laura Howard Lettings

Nicholas · 14 October 2025

★★★★★ 5/5

Trustpilot

Outstanding service

We have had an outstanding experience having both bought and sold our house through Matt at Jackson-Stops. Clear, useful and importantly honest communication, ensuring progress is maintained, indeed, the pain of moving is greatly reduced when you have somebody as experienced as Matt on side.To be honest the whole team in the office were more than happy to help with queries, and all seemed to be aware of current progress whenever I called. Having bought several houses through different agents over the last few years Jackson-Stops haves been, by far, the most professional, helpful, responsive team I have had the pleasure of working with.

Clive · 9 December 2020