Trusted Agent profile

Industrials REIT reviews

4.7

★★★★★ Excellent

112 reviews across 1 platform

180 Great Portland Street, London W1W 5QZ

Industrials REIT's London office at 180 Great Portland Street is rated 4.7 out of 5 across 112 reviews on 1 platform, including 112 Google reviews rated 4.7. Checked 9 October 2026.

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4.7 / 5

112

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Very easy to work with, no complaints as a tenant During the lease exit we worked closely with Rebecca and the team to ensure that all parties were happy, good communication throughout. A pleasant end to a good relationship

Ben · 17 May 2024

5/5

Google

Rebecca was very friendly and helpful when it came to us viewing the unit which we have now taken on. She was quick to respond to any queries we had and also made the process for simple and easy.

Kyle · 17 May 2024

5/5

Google

Our contact at Industrials is Heather Graham and she has always been really helpful and reactive. She is currently trying to find us our next unit as we continue to grow our business. Thanks Heather for keeping us at the top of the search pile.

Wendy · 19 December 2023

5/5

Google

Speedy service and a friendly team! Hannah and Sinead were incredibly helpful in securing a warehouse space for us on short notice. Thank you so much for everything!

Snugfort · 21 October 2024

5/5

Google

My transition with industrials wasn't smooth to begin with and after months of delays and issues Carola was assigned to take care of my move in transition, This was done with haste and excellent professionalism at all times, which has allowed me to focus more on the business.

Gareth · 22 July 2023

5/5

Google

Natalie Good showed me round very helpful …

Jack · 16 October 2025

Agent replied · 16 April 2026

Thank you Jack, that's great to hear!

5/5

Google

Natalie very good viewing really impressed

Charlie · 16 October 2025

Agent replied · 16 April 2026

Thank you for letting us know Charlie, we're really happy your viewing with Natalie was good. We'll pass it on.

5/5

Google

Just got our newly refurbished unit from Industrials and it’s perfect for our joinery workshop. Industrials were very efficient and organised and Heather was extremely helpful, keeping us updated at all times.

Colin · 18 March 2024

5/5

Google

Made up with my unit, Hannah was great very professional service quick and easy

Spotless · 4 January 2025

1/5

Google

Very disappointed I told heather I would take the unit and she says she would send out the details for an 18 month lease and when I email her asking when the insurance and service charge got paid she emailed me back telling me it was under offer

David · 17 February 2024

Agent replied · 16 June 2024

Hi David, We're very sorry to hear your disappointment about missing out on this unit. We pride ourselves on our customer communication and we're afraid on this occasion we didn't inform you about the high demand for this unit. We hope in the future we can make this right and find you an alternative for you and your business. If you would like to get in touch to discuss this matter further, please reach us on enquiries@industrials.co.uk Kind regards, Industrials

5/5

Google

Heather was great at the showing of the 2 Properties, and had all the information, to all the questions we asked. Offices were fantastic and of a high standard .Thanks

George · 18 March 2024

5/5

Google

Rebecca was very easy to deal with and provided all the information and documents for the lease in a timely fashion. I would have no hesitation in recommending Industrials and Rebecca to any business looking to relocate to an Industrials site.

Mark · 17 June 2023

5/5

Google

Hannah was really helpful and communication was great the whole way through the process would definitely recommend

Thomas · 1 October 2024

5/5

Google

Heather has been supremely helpful and always there for the support when needed (industrial UK) - We have been extremely pleased with our her constant support to us! Highly recommend! Novorise Ltd

Pratik · 19 December 2023

5/5

Google

Carola has been really good throughout the whole process of signing up for our lease, even when we were a bit undecided there was no pushiness. Would definitely recommend 😊 …

Laura · 19 November 2023

5/5

Google

Quick and easy process, laid out in easy to understand terms and lease agreement. Heather was great at keeping in touch with updates and always bright and happy on meet ups on site. A painless process...

Rabb · 17 June 2023

5/5

Google

Rebecca was friendly and helpful throughout the whole process!

SymbioTex · 8 October 2024

5/5

Google

Carola has been so helpful and patient the entire process of us getting our unit. Thank you for going above and beyond!

Alisia · 17 February 2024

5/5

Google

We have had many ongoing issues since we took the unit on at Riverside Park, Middlesbrough since October 2021. The issues were from main shutter commended, front door shutter also an issue while we had ongoing farce with our electric meter along with various other issues where it seemed that our landlords 3rd party company where not listening to our concerns despite many phone calls, emails, WhatsApp message etc as it always seemed that it was down to us to sort out despite the issues we had inherited from the start with communication so poor that it felt like we could not resolve the issues to move forward (nobody was listening to our concerns). I must say since Simon Ross & Martin Cutler have come on board, it has been like a breath of fresh air as it seems that people are actually listening to our concerns & getting things done that is to our benefit & to theirs to keep all the warehouse units in tip-top condition now & for the future. Thank you, Simon & Martin, for the great customer services & listening to us after our very bad experience with your 3rd party company that were managing the sites that were not fit to run a bath never mind your business. I look forward to being your customer for many years to come, so, thanks again.

Shab · 17 June 2023

5/5

Google

I can highly recommend Rebecca Beddows. We told her what we needed, and she managed to sort it straight away.

Lee · 18 March 2024

5/5

Google

Hi Heather was so easy to deal with much appreciated and the best of luck

Darren · 15 June 2024

5/5

Google

Met Heather for viewings at Anniesland. She was very informative and the unit is great value. Looking forward to becoming a tenant

Efstathios · 16 November 2025

1/5

Google

I have been in a unit managed by indurent for 8 years. I have been trying to get them to contact me for 5 weeks now about renewing my lease. I would have more joy contacting the mars rover via carrier pigeon. They don't seem interested in small businesses.

Simon · 10 January 2025

5/5

Google

Great team, fantastic space, top-notch customer service.

Raymond · 19 March 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Industrials REIT's Google reviews

Questions about Industrials REIT

How many reviews does Industrials REIT have?

Industrials REIT's London office has 112 reviews across 1 platform: 112 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Industrials REIT's rating?

Industrials REIT is rated 4.7 out of 5 across all 112 reviews, and 4.7 out of 5 on Google from 112 reviews, checked 9 October 2026.

Where is Industrials REIT's London office?

Industrials REIT, 180 Great Portland Street, London W1W 5QZ.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.