Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cannot recommend this agency enough! Their service was truly good, fast, and incredibly effective in helping me rent my property in London.
From the very first viewing right through to the moment I received the keys, Omer and Adrien were an absolute pleasure to deal with. They were both exceptionally kind and professional, making the entire process seamless and stress-free. Their efficiency and clear communication were outstanding.
A huge thank you to the team, especially Omer and Adrien, for such a positive experience!
Bruno · 26 July 2025
Agent replied · 16 April 2026
Hiya Bruno, thanks so much for your fantastic five star review. We are very pleased you have had a great experience with Iglu.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Iglu, and I couldn’t be more grateful for the experience especially thanks to Omer.
As a first-time renter, I was naturally quite nervous about the whole process, but Omar made everything so much easier. He took the time to explain every step in detail and stayed in regular contact with me throughout my application, which really helped build my confidence and understanding.
Even when things nearly fell through due to housing issues, Omer remained incredibly supportive and reassuring. He went above and beyond to help me navigate the situation and made sure I felt supported every step of the way.
His professionalism was outstanding, and his communication was clear, consistent, and genuinely caring. It’s rare to come across someone so dedicated to helping their clients.
I highly recommend Iglu, and especially Omer, to anyone looking for a smooth and supportive renting experience.
Neuza · 9 April 2026
★★★★★ 5/5
GoogleI would highly recommend using Iglu Property for management of properties. They provide a brilliant service and have great communication every step of the way. Adrian gave me a thorough list of recommendations that needed to be rectified prior to listing my property. Omer was always helpful and kept me informed at all times when locating the perfect tenants. They both ensured that my property was rented out as quickly as possible. I appreciate all the help and advice. I will definitely be using them again.
Jericho · 28 October 2024
Agent replied · 24 October 2024
Ahh thanks Jericho, that’s so nice of you to say these words. It means a lot. Your project was more in depth and complex than the majority of properties we take on, and with the help of you, appointed contractors and engineers, we marketed a professional rental property that attracted professional tenants. Many thanks Adrian, Ömer and Team.
★★★★★ 5/5
GoogleWe rented a property through Iglu. The property itself is very nice and our agent Omer is very helpful throughout. It was a very fast and clean process from booking a viewing, getting responses from the landlord on our queries, and the move in process. We are very satisfied with Iglu and the services they provide is top of the market and deserve a fiva star rating :)
F · 26 July 2024
Agent replied · 24 October 2024
Thank you for your kind words. It means a lot to us when customers find the time to publicly post how our service has been and quality of property and process. We thank you and hope you enjoy your new home. Ömer
★★★★★ 5/5
GoogleAdrian and Omer were excellent when renting my house in Loughton: very responsive and organised. I would definitely recommend Iglu!
In addition, we have now used the Iglu team to advertise and rent the property to new tenants and they have been excellent from start to finish. Very responsive, polite and proactive and they managed to get new tenants in swiftly and efficiently. They dealt with our decoration work and upgrading of the house very sensibly and recommended good people to do some of the work who were then available in quick time. Excellent service all round once again.PositiveResponsiveness
Jonathan · 25 October 2023
Agent replied · 11 June 2024
Thanks Jonathon, I remember your first phone call to us on a Saturday late afternoon and we dealt with you and your wife's enquiry straight away. Thanks for choosing Iglu to manage your old home and we hope you enjoy your life in a new home and new area. Thanks again Adrian
★★★★★ 5/5
GoogleEveryone is always so helpful.
When we found our new place to move into , they have done all the paperworks in 4 days.
It never happened before with any other agency . Thanks to Adrien and Omer. 🙏🏻
Omer is who we are in contact with since then. When ever we need something he is always very helpful and takes extra miles to make sure we get all the answer to our questions.
We are really pleased with everything they‘ve done for us . 🙏🏻 Thank you ! 😊
Cintia · 12 June 2023
Agent replied · 11 June 2024
Hi Cintia, I am so glad we found you the perfect home in the area you required. It was brand new when you moved in and apart from some snagging issues that we helped resolve, I hope you enjoy living there. Many thanks, Omer, Amy, Tara and Adrian
★★★★★ 5/5
GoogleOutstanding service from Adrian and Omer! After a very disappointing experience with a previous agent, I was pleasantly surprised by their efficiency and attention to detail. They secured tenants swiftly, and the rent received surpassed my expectations. Their excellent communication throughout the process made it a stress-free experience. I must thank Omer for being incredibly helpful and professional over the last 12 months. Highly recommend Iglu for their expertise and dedication! Thank you Adrian!
Sheeba · 16 August 2023
Agent replied · 24 October 2024
Thank you so much Sheeba, it’s so nice to help Landlords that have had a less than positive experience with previous agents. It’s satisfying to prove that this industry can be extremely professional and efficient in management of properties. Many thanks Adrian & Ömer
★★★★★ 5/5
GoogleVery efficient! Omar went above and beyound to help. I was very nervous because the time for me to move out was limited but he made sure the process went smooth and I’m really happy🤩 …
Julie · 16 April 2025
Agent replied · 24 October 2024
Ahh thanks sooo much Julie for your 5 Star review. Omer’s a caring guy and a professional member of the team. This means a lot. Thank you Adrian, Ömer and team.
★★★★★ 5/5
GoogleI haved used Iglu to rent out my house for about 7+ years now. Adrian has been very helpful and is very knowledgable about the lettings market with thevadded bonus of being very honest and trustworthy. He is very helpful and made sure that all the checks were carried out thoroughly. We have had lovely tenants for the last 7 years.
Thank you Adrian and all of the Iglu team. Would definitely recommend.
Liz · 12 June 2023
Agent replied · 11 June 2024
Thank you Liz, we appreciate your kind words, and we are so glad you chose us to manage your property over the years. Regards Adrian, Omer & Amy
★★★★★ 5/5
GoogleI'll like to say a big thank you to all the staff at Igloo letting office Hamilton branch for their professionaism and expertise. I will specially like to thank Donna Marie for her help going above and beyond. I really appreciate you. I'll also like to thank Ann for her help too. I would always recommend Igloo to family and friends. Kudos to the entire team.
Blessing · 14 November 2023
Agent replied · 24 October 2024
Thank you soo much.
★★★★★ 5/5
GoogleI have worked with Adrian both personally and professional for many years. He can always be relied upon to deliver fair, honest and straightforward advice & service. He is very personable and approachable and myself and the clients I have referred him have always been extremely pleased with the service and importantly the end results achieved. Without any doubt I will continue working with Adrian and his team moving forward.
William · 12 June 2023
Agent replied · 11 June 2024
Thanks Will for your kind words. Very much appreciated and look forward to building our business relationship further. Thanks Adrian
★★★★★ 5/5
GoogleAdrian is the godsend estate agent, renting a property out couldn't be easier with him.
My flat need a LOT works before its good to rent it out again(Renovation, Gas/ Electricity safety certificate, inventory, rent guarantee etc)
Adrian followed up everything from Day 1 until the new Tenants moved in!
I literately just sit back and relax.
Main Main point : My flat rented out at a higher price than I thought.
Highly recommended Adrian to any landlord out there.
KiTo · 12 June 2022
Agent replied · 11 June 2024
Hi Kito, thank you so much for your kind words, they mean a lot. We did have a bit of a mountain to climb when I first saw your property with the leaks and condition etc. With a lot of management we got there and I am very happy with the tenants we found for you. Thanks for getting in touch from overseas and leaving it all for us to follow through. All the best Adrian
★★★★★ 5/5
GoogleThree months ago we rented a flat
trough Iglu Property management. Through all the proces Omer and Adrian were very supportive, and made this experience smooth and easy.
Few days ago the boiler in the property stopped working unfortunately these things happens. We contacted the agency around 9am and at 13pm on the same day the problem was sorted. This was very professional and very easy in comunication.
Ivanna · 12 June 2023
Agent replied · 11 June 2024
Hi Ivanna, what a great review! Thank you so much. It's warming to hear you are impressed with our maintenance team and so glad our Gas Safe Engineer managed to fix the issue quickly for you. Many thanks Omer.
★★★★★ 5/5
GoogleOmer was so helpful with helping us find a place - very transparent and always available when we needed his help! Highly recommend Iglu Property for your next move!
Daiana · 16 April 2025
Agent replied · 24 October 2024
Dear Daiana, what lovely words and a great review. We always love to hear if our clients have had a nice experience when this can be a very stressful time for all involved. So glad of your fantastic 5 Star review. Many thanks, Adrian, Ömer and Tara
★★★★★ 5/5
GooglePeople in this company are very professional. I've been looking for months for somewhere to move met different agents some been good some been bad this people where awesome. Professional from beginning till the end. They must took about 1000 phoncalls from me before I got the proporty and each time they been very pleasant to talk to. Proprty was really well checked as well been informed very well as well about everything in proporty. I'm a universal credit claimer but still been delt professional and with total respect. I really can't think of better services. Thank you Iglu ❤PositiveResponsiveness, Quality, Professionalism, Value
Justyna · 12 June 2021
Agent replied · 11 June 2024
Hi Justyna,
We really appreciate you taking time out to write us this lovely review. We are glad we could help you, we hope you and your son enjoy your new home!
Iglu
★★★★★ 5/5
GoogleI had never heard of Iglu until we decided to find a new place to rent, but I'm so glad we did find them!
We have two cats and finding a landlord who would accept them is very rare.
So when I spoke to Adrian and mentioned the cats, not only did he ring the LL while I was on the line to check, he squeezed us in at very short notice for a viewing.
He was very professional throughout, and we decided within the hour to take the flat. Omer then took over the next step regarding the tenancy requirements, and he was very prompt keeping us up to date with everything. We even got the keys a couple of days before our tenancy started so we could put things in motion.
Iglu is a small but very tightly and efficiently run ship, and I'd highly recommend them.....though the one let down is the football team Adrian supports! But no one is perfect 😊
Natalie · 12 June 2021
Agent replied · 11 June 2024
Thank you Natalie, so glad to know we could help. We always try our best to make the transition of moving homes as smooth as possible. Hope you enjoy your new home and the football haha!
Iglu
★★★★★ 5/5
GoogleAdrian the owner of Iglu property . I found to be very friendly, professional and extremely helpful. He found a tenant for the property I wanted to let within a few days. He was very honest with the renovations that were needed to attract possible tenants in my property to bring it up to date. This was uncomplicated as it could possibly be, as he has a team of contractors he can call upon, to do any types of repairs or jobs in the property. So basically you can leave everything to Adrian and his team, from finding prospective tenants to any jobs that need doing in or around the house no matter how big or small. He is a genuine guy that really trys his best for you which is so hard to find in this day and age.PositiveResponsiveness, Quality, Professionalism, Value
Kam · 12 June 2021
Agent replied · 11 June 2024
Hi Kam
Thank you for the kind words, glad to know that you have been pleased with our service. It is always nice to work with clients such as yourself and we hope we can continue this for many years to come.
Thanks,
Iglu
★★★★★ 5/5
GoogleA friend recommended Adrian after we finished a stressful two bedroom flat renovation. We weren’t looking forward to the stress of finding a tenant, but Adrian made the process so simple and easy for us. He explained everything involved and what we needed to do and then simply took care of the rest. He was very efficient and professional throughout dealings with both us and our new tenant. It was great to get his phone call after only a couple days that he had secured a tenant for us! If only the renovation project was that easy! I would highly recommend the services Iglu provide. They are fast and up to date using all the latest technology to process our documents. Definitely a five star service!PositiveResponsiveness, Quality, Professionalism, Value
Emily · 12 June 2021
Agent replied · 11 June 2024
Hi Emily,
Thank you so much for sharing your experience. We are very pleased to know that you have been very happy with our service.
Iglu
★★★★★ 5/5
GoogleFirst class service from start to finish! Both Adrian & Omer are professional & reliable. It was an absolute pleasure working with them both. They went above & beyond handling one of my property for rental. Their experience & dedication to efficiency made the whole process stress-free. If you’re looking for a phenomenal company to manage your properties , I highly recommend Iglu Property
Jas · 16 July 2025
Agent replied · 16 April 2026
Dear Jas, thank you so very much for your fantastic 5 Star Review, it was a pleasure assisting you and providing you with our Lettings service. Many thanks for your business.
Adrian & Ömer
★★★★★ 5/5
GoogleI have rented a flat through Iglu and all I can say it is that they are the people you want to collaborate with, when you are looking to move house!
Adrian and the team were very supportive and made this process to work smoothly and hassle free!
I definitely would recommend this agency to whom may be in need!
Cristina · 12 June 2023
Agent replied · 11 June 2024
Hi Cristina, thank you very much for your fantastic review. It is wonderful to learn you had such a great experience. Many thanks for taking the time to write these words. Appreciate it, Adrian, Tara and team.
★★★★★ 5/5
GoogleIglu letting agents I have to give a 5 star rating. And more specific the owner Adrian,who I found extremely helpful and supportive. His honesty , prompt support and recommendations were most helpful. A truly trustworthy company who would look after tenants and landlords
Frederick · 16 January 2026
Agent replied · 16 April 2026
Thank you so much Frederick for your very kind words and fantastic 5 Star Review. I’m glad we made a good impression on you. We do try to go the extra mile.
Many thanks
Adrian @ Team
★★★★★ 5/5
GoogleI received a very good, courteous and highly professional service from Iglu. Everything was done by the book with no hidden agenda, and with full transparency. The letting process was very straightforward and completely paperless. I could clearly see where the process is, what is required and what is coming next. All phone calls and emails were answered on time and to my satisfaction. It was a pleasure to deal with such professional letting agency where not only the landlord matters, but the tenant as well.
Gabriel · 12 June 2020
Agent replied · 11 June 2024
Thank you for a great review Gabriel, we are glad we found the perfect home for you and your partner to start a new chapter in your lives. All the best - Iglu.
★★★★★ 5/5
GoogleAt this very difficult time when there are no/ very few properties available on rental, Iglu have found us a suitable property and Oomer was very very efficient from showing us the property to handing over keys. It was a very pleasant experience and i would highly recommend their services.
Thanks Omer keep up the good work!
Neelam · 12 June 2023
Agent replied · 24 October 2024
Thank you so much. You are most welcome and it’s great you are enjoying your new home. Regards Ömer.
★★★★★ 5/5
GoogleHi
I just ended up tenancy with Adrian.Not coz i wanted it but we needed to get a bigger property as we have a little one on board now.Having Adrian as a landlord was a pleasure in it's purest.During tenancy i can't remember to have any problems with as we simply had none with him.When our fridge freezer broke down we had next one on the next day in the property.Any property issues i had in the property been dealt with straight away.There was no unexpected visits and always had at least 24h notice about anyone like gas inspection services beeing booked in for our property.Most of the easy going landlord i had a pleasure dealing with.I had to give Adrian a 2 months notice prior to moving out but even then he proved he is good as gold.I found i really nice property but it was ready to move in almost immidietly so i asked Adrian can we do something about it and guess what...?He allow me do only 1 month notice for him when contract was clearly stating 2 months notice.He came up to the property next day and property was on the market in notime.I really regret that we had to leave coz he is a real deal.Thanks again for everything mate.Good luck and wish you all the best!
Michal · 13 June 2019
Agent replied · 11 June 2024
Thank you Michal, you were wonderful tenants. Wishing you all the very best. Adrian.
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