4/5
GoogleEasy to use and relatively fast - a good way to avoid poor landlords.
Trusted Agent profile · London
Verified
HYBR London reviews
★★★★★
219 reviews across 1 platform
London, WC1V 6LJ
HYBR's office in London is rated 4.4 out of 5 across 219 reviews on 1 platform, including 219 Google reviews rated 4.4.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent service with quick and personalised responses. Gave regular checkups to track my progress.
5/5
GoogleSo far we’ve had a fantastic experience with Crystal from Brockenhurst. She was very friendly right from the viewing. Although there have been delays in our let, (No fault of agents) we have been kept informed at each step and have now signed the tenancy for our perfect home! We would definitely recommend the Lettings team.
5/5
GoogleGreat experience and much easier than with my previous estate agent who could not care less about students. Great help from the team throughout and would recommend their service to anyone
5/5
GoogleEmma Horne was an absolute pleasure throughout the (very quick) process. She's a model of efficiency and friendliness!
5/5
GoogleI have rented a few properties over my adult life and Brockenhurst Lettings have been the best agents I have ever had. The team are attentive and quick to respond. The process of paperwork and moving in was made easy by their professionalism. I would highly recommend them as a letting agency . Great work in these difficult times.
5/5
GoogleExcellent customer service - couldn't be happier with the student accommodation they found me!
Agent replied · 15 October 2024
Thank you Mae! We're so glad you had a positive experience with us.
5/5
GoogleHannah and the team at Brockenhurst are professional and helpful.
5/5
GoogleI can't fault the experience i've had with Brockenhurst as a lettings agent, particularly the service provided by Paula who is always super responsive, helpful and reassuringly listens to any problem/issues that arise and deals with it promptly. I actually look forward to the 6 months inspection so we can have a little catch up 🙂 thank you
5/5
GoogleHybr has an amazing team that genuinely cares about both students and landlords and tries to make sure the rental journey is as smooth as possible. Can’t recommend them enough!
5/5
GoogleReally impressed with the professionalism of all the staff at Brockenhurst. They are really nice to deal with, and very responsive, we sold our house in 3 weeks. I would highly recommend them.
Agent replied · 31 August 2026
Hi Natasha, Thank you so much for your kind words!
2/5
GoogleTried to buy a house through brockenhurst estate agent but what a waste of time. First time, sold house to someone else just before depositing funds and second time, they promised to call me back but never did. For buying property, I’d rather choose another agents if available.
5/5
GooglePaula Holewell is always professional and helpful
5/5
GoogleBrockenhurst Lettings have been managing our rental property for 9 years. We have found them to be professional, efficient and helpful with any queries and problems we have had. Paula deals with our annual inspections and is friendly and easy to get along with. We are very happy with the service the whole team provides.
4/5
GoogleVery Good Service - Kept me informed throughout the process - good knowledge of the market and local property value. Would certainly recommend to others selling or buying in the Ludgershall area.
Agent replied · 31 August 2026
Hello Mike, Thank you for taking the time to share your thoughts and we’re delighted that you’d recommend us.
5/5
GoogleGreat customer service!
5/5
GoogleHelpful and efficient
5/5
GoogleHad my property on the market with another agent initially for months. Changed to Brokenhurst and was sold before the sign even went up.
Agent replied · 31 August 2026
Hi Gary, thank you for taking the time to post your thoughts. We are delighted that you’re pleased and it’s great that our methods appear to be effective. All at Brockenhurst
1/5
GoogleHanded over my private contact details to the person who purchsed my property and told them to phone me with any issues. Have these guys even heard of GDPR and data protection? Who the heck wants to be constantly phoned by the owner of their previous property with issues, ridiculous.
5/5
GoogleExcellent service from everyone at Brockenhurst when selling my house, Clare and Matt worked so very hard for me and kept me updated every step of the way. It was a pleasure to meet the staff at the Ludgershall branch! Thank you for making it so easy for me. Highly recommend this team. Ali
5/5
GooglePaula has done our annual inspection twice now and she is very friendly, helpful and listens and notes any maintenance issues however small. It was nice when she commented on how tasteful our choice of furniture and accessories were. Very easy to talk to. A great accolade to Brockenhurst
5/5
GoogleEasy to sort accommodation, linked with landlord straight away. No fuss. Would recommend!
5/5
GoogleAbsolutely love being a part of the HYBR community! Great start-up that helps students find their perfect homes
Agent replied · 15 October 2024
Thank you Tigran! We love having you as part of our team.
5/5
GoogleFantastic professional and friendly team who have been extremely helpful with the sale of my property achieving the asking price in under two weeks of the property going live.
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