Trusted Agent profile · London

Hunters London reviews

3.0

★★★★★

787 reviews across 2 platforms

Mabel House, 10a Dartmouth Road, London, SE23 3XU

Hunters's office in London, at Mabel House, is rated 3.0 out of 5 across 787 reviews on two platforms, including 236 Google reviews rated 4.8.

Google logo

4.8 / 5

236

Reviews on Google

This office

Trustpilot logo

551

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Great customer service. Hunter really looks after its clients and tenants. Any small issue or work to do with our property rental has been dealt with professionally. I recommend it

Danny · 18 June 2021

Agent replied · 17 June 2024

Hey Danny thanks so much for your words of support. It’s really nice to hear from one of our long term tenants. May I return the compliment by saying your communication with us is second to none hence we’re able to manage maintenance effectively and ensure your comfort. Thanks once again.

5/5

Google

Thanks for always helping dalmain primary school

Chloe · 19 November 2023

Agent replied · 17 June 2024

Thank you Chloe, we look forward to doing the same in years to come.

5/5

Google

Hunters have always provided Clarendon Homes with an outstanding work ethic, which has subsequently provided us with positive business results. Whether it be Dave or anyone in his team, the people we have had the pleasure of working alongside are friendly, knowledgeable and reliable, both when talking to us and when talking to our leads.

Clarendon · 18 June 2022

1/5

Trustpilot

Extremely disappointing sales experience

It is a real shame when ideal opportunity to acquire a family home is missed due to errors made by an estate agent. It later transpires that vendor accepted a lower offer for the sale of his property. The real questions are; what was the cause of those errors? were they really errors? why was the lower offer accepted and higher offer rejected?

Umar · 18 February 2021

1/5

Trustpilot

Terrible

Terrible. Was booked to view a flat near Holloway Road, viewing cancelled because they suddenly rented to someone over the phone who they sent a video to. Terrible agents, don't waste your time.

In · 14 March 2024

1/5

Trustpilot

Thank You but No...

Dagenham Branch quoting £420 for a property evaluation. Shocking !! Most of other estate agents are providing appraisals free of charge.

Tadas · 22 September 2024

1/5

Trustpilot

Rude manager (Sarah)

Rude manager (Sarah) - in fact she was slightly violent and very difficult to deal with. No interest in trying to listen, talks over you and doesn’t give any info about property - sadly with current housing market the estate agencies can afford to be disgusting and behave unprofessional and get away with it. Avoid using them to sell

Lara · 13 July 2021

1/5

Trustpilot

Poor service and follow-up on enquiries

I registered to view a property as soon as it came up and they never answered. When I rang them they fobbed me off as some second class person. They did not bother taking my details for any other properties. To me they are unprofessional.

Jon · 4 March 2023

1/5

Trustpilot

Don't use them!

We had an unpleasant experience with our local Hunters and now these pests from head office are repeatedly sending us letters urging us to let them take care of our unsold property. We wouldn't use them if they were the last estate agent in the country.

Aria · 30 January 2023

1/5

Trustpilot

Absolutely awful

Absolutely awful, left two messages, ignored me, booked viewing appointments twice, ignored again. Totally ignored me all week, they are unprofessional shambles, avoid.

Peter · 25 July 2024

5/5

Google

Excellent company with strong standing in the local community.

Philip · 18 June 2023

Agent replied · 17 June 2024

Thanks very much Philip. That’s very kind of you to say.

1/5

Trustpilot

Awful communication

Awful communication. Don’t care about buyers, customer service or doing the right thing! @kevinholinrake and @johnwaterhouse what a shame what your staffs lack of care, basic humanity and customer service has turned your business into! You should be ashamed of how they treat potential purchasers.

Customer · 7 February 2023

1/5

Trustpilot

Poor experience for the 2nd time!!!

Poor experience for the 2nd time!!!I will never recommend or use this agent. Seems crooked, says one thing and does another.We found that they played us off against another buyer because 'Alan' was a friend of a family, rung very true when it all came out. Shame on people who are in jobs which deal with peoples livelihoods.

Joy · 8 April 2021

1/5

Trustpilot

Shocking company

Shocking, sell property then can't sell. No due diligence, no respect to the customer. They don't get back to you even when you have bought a property. Staff wide boys and inexperienced, be warned do not use will cost a lot of money...

Mark · 7 March 2023

1/5

Trustpilot

Arrogant bunch of people

Hunters estate agents are bunch of rude, arrogant people. They make you feel like nobody. Suggestion to everybody if you buy/rent property please don't go through them. That will save lot of your time and energy.

MS · 19 September 2023

1/5

Trustpilot

Poor experience

Poor experience, saw a house, rang up the same day it had been listed, told me I was the only person interested and that I could view it Saturday afternoon! 9am next morning he said it had sold wouldn’t let me view!! A lot of lies and mis- guidance!! Poor customer service. Not a good agent at all!!

Anonymous · 22 January 2021

5/5

Trustpilot

Absolutely fantastic team at castleford…

Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good

Paul · 11 October 2024

5/5

Trustpilot

Excellent experience with Hunters

I had an excellent experience with Hunters/ the Lettings Agency in Greenwich, London. Shane (Senior Negotiator) is extremely helpful, very friendly and highly professional. Shane offered excellent customer service.Also very transparent and no hidden charges at Hunters. Based on my personal experience with Shane at Hunters I would highly recommend Hunters. Thank you, Klaus

KG · 25 September 2021

5/5

Google

Lovely firm to work with. David , Both Sarah's and Bradley are always professional and responsive at all times . I highly recommend them to market your property . Jason

Jason · 18 January 2024

1/5

Trustpilot

Absolutely useless

Absolutely useless, caused a whole chain to collapse, never take calls never respond to emails! I'd avoid as much as possible and if your chain has them involved I wouldn't accept an offer, complete clowns

Kids · 14 September 2023

1/5

Trustpilot

Very unprofessional company. Please avoid.

Very unprofessional company and incompetent manager by the name Maryam. Avoid this company. Will certainly not be recommending this company to anyone, if anything, making sure people avoid this company at all costs.

Mohammed · 13 October 2023

5/5

Google

We leased and then sold our property through Hunters, and were thoroughly impressed by the service provided by the whole team.PositiveQuality

Katie · 26 August 2021

Agent replied · 17 June 2024

Thank you Katie. Now we’ve sold your property and no longer manage the property for you, we’re super sad to have lost you as one of our landlords, but very happy we were able to help fulfil your long term goals. All the very best. Thank you once again.

1/5

Trustpilot

Disgusting customer service

Disgusting customer service. I've just called to book a viewing on a rental property and it sounded like the person was on loudspeaker - I could barely hear them and kept asking them to repeat themself. Then they informed me that it was for families only and slammed the phone down on me.

Abbie · 2 August 2021

1/5

Trustpilot

We are absolutely disgusted with the…

We are absolutely disgusted with the way we have been treated regards to renting a property through hunters.We were told a move in date only to have it changed last minute and changed again after booking moving van and getting deliveries organised to come the next day.I will never use hunters again.

Melissa · 25 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters London

How many reviews does Hunters London have?

Hunters's London office has 787 reviews across two platforms: 236 on Google, 551 on Trustpilot (across the whole business).

What is Hunters London's rating?

Hunters London is rated 3.0 out of 5 across all 787 reviews, and 4.8 out of 5 on Google from 236 reviews.

Where is Hunters's London office?

Hunters London, Mabel House, 10a Dartmouth Road, London, SE23 3XU.

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