Hunters London reviews

★★★★★ 5/5

Google

I recently sold my property in Brockley through Hunters. I had been a landlord for the best part of a decade and used Hunters to find my tenants too but decided to sell my property and exit the market due to tax and legislation changes. Hunters are really well placed to manage the barrage of changes but I didn’t want to continue to be a landlord. Dave and the team were excellent throughout the process and I was very impressed by their professionalism. I had lots of viewings and the final offer was accepted within 4 days. I would thoroughly recommend using Hunters for selling or letting your property.

John · 16 July 2025

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 5/5

Google

I sold my property with Hunters in February 2025. Harry Neal secured the listing for Hunters as he was the most prompt and responsive of the several agents I approached when enquiring about selling my flat. Harry, James Ankers, Dave Ramadhin and Bradley Walker were all very helpful, communicative and professional throughout the whole process going the extra mile to get the sale over the line. I highly recommend them to sell your property.

Mark · 23 July 2025

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 5/5

Google

Harry and the team at Hunters worked tirelessly to both sell and secure our next home before Christmas. They were proactive, friendly, always easy to get in touch with and really helped us move the process along. Special credit also to James from the Sales Progression team as well as Sarah and Bradley. Thanks all!

Charlotte · 20 December 2025

★★★★★ 5/5

Google

I sold my property with Hunters in March 2025 and I was highly impressed with their service from start to finish. Both Harry Neal and Sarah Myford were great in getting the property sold and for the best possible price. Also James Ankers in the Sales Progression team really worked hard to get this deal done and offered support throughout all the ups and downs. I want to genuinely thank you all and recommend this branch to anyone in the area thinking about selling a property.

Jay · 23 March 2025

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

I sold my flat through Hunters and they were great. Good communication throughout and the sales progression person Lindsay was incredibly helpful with all the back and forth. Extra special thanks for coming into the office on a Sunday when I locked myself out!

Satu · 20 December 2025

★★★★★ 5/5

Google

Bradley went the extra mile allowing us the time to properly assess our future home in a calm and knowledgeable manner. Lindsey and the wider team continued to be always on hand managing the process to completion.

David · 16 February 2026

★★★★★ 5/5

Google

Dave and the team did a fantastic job when selling a property. It had been on the market with other agents for over a year with little interest but they managed to find a buyer within a few weeks of it being listed with them. Highly recommended.

Rob · 12 November 2025

★★★★★ 5/5

Google

Have to thank Harry & the team at Hunter’s (james, Bradley & 2x Saras) for getting to the finish line selling my property. It took a while (through no fault of hunter’s) but I’m just about to complete on the sale and would recommend Hunter’s to future sellers!

Tony · 16 August 2025

★★★★★ 5/5

Google

We recently completed a very challenging sale and cannot thank Hunters and their team enough for the incredible effort they put in throughout the process. The amount of work behind the scenes to keep everything on track was immense, and their persistence truly made the difference. What stood out most was the additional support they provided by sharing insights and promoting through social media, which was invaluable during such a difficult market. Their commitment to quality and personal service really shone through and gave us confidence every step of the way. On a personal note, we are very grateful to have been introduced to Hunters which was an extremely difficult time for us. Their professionalism and genuine care made the experience much easier, and we honestly appreciate everything they did. If you are looking for an agency that goes above and beyond, Hunters are the ones to choose. Highly recommended. Ref: IF/MJ/CG

Darlings · 23 December 2025

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.

Barbara · 1 June 2026

★★★★★ 5/5

Trustpilot

Wish I could give more stars

Wish I could give more stars ! BIG thank you to John Duffy and the team for guiding me through such a difficult time. An all round professional and caring service from the start. John was always passionate, easy to contact, swift with replies and information and genuinely caring of my situation. Found the perfect couple for my house and also found me a new home. Would highly recommend. 🌟 🌟 🌟

Sally.littlehotmail.co.uk · 4 September 2025

★★★★★ 1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

★★★★★ 1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026

★★★★★ 2/5

Trustpilot

Paul

At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done

Paul · 22 July 2026

★★★★★ 5/5

Google

We sold our house through Hunters after having a recommendation from a neighbour who had previously had a good experience using them. Throughout the process, I found them a refreshing experience compared to agents I’ve used in the past. Sarah was the easiest to talk to of all the agents I had over for valuations and not at all the “wide boy” stereotype, Joseph was a consistent and seemingly honest and straightforward agent for all the viewings and Jill, who managed the post-offer progression was good too. All gave regular updates and it felt like they were on our side throughout. I’d certainly recommend them and would use them again (though don’t want to move again any time soon!!!!).

Rachael · 18 June 2023

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026

★★★★★ 5/5

Google

As a landlord, entrusting my property to a letting agent was a significant decision, and I'm delighted to say that partnering with Sarah Varley and the team at Hunters has been one of the best choices I've made. Their professionalism, …

Ben · 16 April 2025

★★★★★ 5/5

Google

Bradley and the team were supportive and helpful throughout the buying process. The purchase was delayed for reasons outside their control but they kept great communication and were very accommodating for extra visits and queries as needed. Thanks all

Jack · 16 March 2026

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026