Hunters London reviews

★★★★★ 5/5

Google

We had to apply for the HMO licence for my property and Deena has proved to be extremely helpful throughout the whole process, she joined Hunters with a large portfolio of contacts in the industry, which is always an asset, and she then combined this portfolio and Hunters in house database of suppliers to make sure that the required certificates were produced on time, she liaised perfectly well and very smoothly with the tenants , kept lines of communication always very clear and transparent and handled what indeed was a complicated situation with care, dedication and understanding of the landlord requirements, going literally the extra mile by making herself available out of office hours too in order to get the job done. Highly recommended her and the agency for the way they proved they add value and deliver an outstanding service to landlords. If you own a property in the area and are considering having it properly and professionally and efficiently managed, I highly recommend Hunters.

DUCCIO · 11 June 2019

★★★★★ 1/5

Trustpilot

Don’t expect any help.

Trying to talk to someone is just ridiculous. No one can do anything and always passes to another person which leads to waiting for a callback that never happens. I called 8 times yesterday hit voicemail each time, was only calling as again the call I was promised didn’t happen.Very happy to be changing to working with another estate agent.

Danielle.A · 7 February 2023

★★★★★ 5/5

Google

Hunters are a very professional and efficient company. Especially Keeley, she deals with any questions or issues we have straight away and is always very friendly and polite. Would highly recommend!!!

Kim · 11 June 2019

★★★★★ 1/5

Trustpilot

Hot air and horse

My original contract was with Thurman & Rye and was acquisitioned by Hunters part way through, but the staff remained the same. They had two flats to sell, so I offered them 3% if they sold both flats within the standard contract period as an incentive to market the properties. They didn’t market or sell a single flat. They just sat there and hoped for RightMove to create the footfall.Worse still was the brochuring of the properties, they couldn’t spell, got the wrong specs and they couldn’t draw the floor plans properly. Loads of promises and assurances from the start etc, but proved to be a load of hot air and horse.

Lam · 1 November 2018

★★★★★ 1/5

Trustpilot

DO NOT USE THIS ESTATE AGENT

DO NOT USE THIS ESTATE AGENT. On the 18.10.2018 I was appointed to see an apartment at 41 Mill West, Sowerby Bridge, HX6 3JH. (I hope the landlord is reading this)We agreed a time of 16:45 but due to traffic my sat nav advised I would be eleven minutes late. I called the office at 16:25 and after a few minutes of waiting for somebody to answer the telephone I was greeted. I advised the lady I was running late by eleven minutes and was told the agent showing me around cannot wait for me because she finishes at 5pm. I asked why would it be booked with only 15 minutes to spare for viewing and the reply I received from a manager at hunters was “you only get five minutes to view the property. The manager I had the displeasure of conversing with was named Nicola Thompson. She is rude, cocky and full of self importance with no regard for customer service or a potential tennents interest or the landlord of the property who contributes to her salary. I feel I had a lucky escape. I hope her superiors read this as well as the landlord who owns the property I was going to view. She needs to enroll in a customer service role and soon, personally I’d fire her but unfortunately this is what happens when you allow the inexperienced and possibly inadequate into a junior management role. I will post on every review site I can because of this women’s attitude with the hope her bosses react and teach her how to behave towards potential and existing customers.

Mark · 18 October 2018

★★★★★ 1/5

Trustpilot

I can't complain about these letting agents as I signed an agreement not too so that we could get some of our deposit back...

I can't tell you about my experience with a recent let as the only way I could get our deposit back was to agree not to complain about any aspect of the tenancy or the process of charges negotiation. I can tell you to be very careful about using this letting agent. They issue a notice to quit towards the end of each assured short hold tenancy rather than let the tenancy run-on so that they can raise the rent, knowing you are in situ and charge new fees for the tenancy agreement. Scrutinise your inventory and the check-out report in detail. Do not suggest you have any cause for complaint.

Ian · 2 October 2018

★★★★★ 5/5

Trustpilot

Hunters Barkingside

Hunters Barkingside Mark Sherer and his team of staff at Barkingside branch went above and beyond to help sell our house in Clayhall Ilford. I cannot recommend them enough A*

Dale · 1 October 2019

★★★★★ 5/5

Google

I've been in contact with a number of estate agents during the course of my search. But Gokhan Evlat has stood out, from everyone, he is very knowledgeable, has a friendly approach, and a real agent that you can have a good experience viewing with and banter with.

Moses · 11 June 2018

★★★★★ 5/5

Google

I sold my flat with Hunters and was really pleased with the service, communication and helpfulness. I knew I was in good hands.

RhonaJF · 10 June 2023

★★★★★ 5/5

Google

I would like to Thank Gokhan Evlat for all his help in finding the perfect house for us ! Hunters team have been so helpfull throughout the process. 10/10 service

Daniela · 11 June 2019

★★★★★ 1/5

Trustpilot

We had so many issues

We had so many issues in our rented property and they never came and sorted them due to this we moved out. We had left our house in a very clean state and only the problems we had when we moved in had been left they tried to take our full bond off us and more. They are horrific and I wouldn’t recommend using them and I certainly won’t be ever again.

Molly · 23 April 2021

★★★★★ 5/5

Trustpilot

House to let

Friendly, efficient and professional service.

Customer · 5 September 2025

★★★★★ 5/5

Google

Would like to say a huge thank you to Shamir for his time and effort he put in to help me. Hunters you all deserve 5 stars from me.

Nilz · 11 June 2019

★★★★★ 5/5

Google

The service provided by Paulo was excellent. Great communication in a timely manner, exactly what you need to take out the stress of finding a new home. Highly recommended.

Salina · 11 June 2019

★★★★★ 5/5

Trustpilot

KIRSTIE KAY

This review is for Kirstie Kay for being very helpful and performing her role to a high degree of excellence.I most note John Adlam (partner) made a simple request extremely difficult to facilitate and an unpleasant experience.

Eli · 23 June 2024

★★★★★ 5/5

Trustpilot

Great service

Once again guys 1st class service. Always use these guys. Great price. Always polite. Always on time. And the plus is your car engine is started for you so no cold car to get into. If it’s icy the windscreen is defrosted for you. Thanks again 👍👍

Jayne · 21 November 2023

★★★★★ 1/5

Google

Take forever to do basic tasks and when they get to them they do them wrong. Wish my landlord could afford a competent real estate agency but here we are.

Leonard · 8 October 2024

★★★★★ 1/5

Trustpilot

I made enquiries about a house for sale…

I made enquiries about a house for sale in grimsby , and received a basic could not care less email , it did not answer my question, and hastened to add they have no properties in the price range ,I WONDER WHY????very poor customer service , never again with grimsby branch . They could not even find time to put my name on emails. Thats twice in 6 months they have failed .

David · 18 August 2020

★★★★★ 5/5

Google

Had a great experience with Paulo finding my new apartment. He was responsive, kind and understanding. Usually estate agents make me feel rushed and overwhelmed, where at Hunters I have my questions answered promptly and professionally.PositiveResponsiveness, Professionalism

Nicole · 10 June 2021

★★★★★ 5/5

Google

I recently rented a flat through this agency. Gokhan who helped me find my perfect property was incredibly efficient and personable! I had a fantastic experience with the seamless process and I would definitely recommend to anyone looking in the area!

Simon · 10 June 2020

★★★★★ 5/5

Google

I was looking for a property to rent, Levander helped me the most he could and was great the entire way through although he couldn’t find anything for me at the time he was great and I have no complaints, I would highly recommend him!

Georjia · 11 June 2018

★★★★★ 5/5

Google

I have recently viewed and moved into new flat in Bow - Paolo at Hunters was really helpful, engaged and professional from the start and answered all my queries quickly and well- much appreciated!PositiveResponsiveness, Quality, Professionalism

Leanne · 10 June 2021

★★★★★ 5/5

Google

We highly recommend Hunters!! We managed to find exactly what we were looking for! Special thank you to Matina for all her effort and time!💖 …

Olga · 11 June 2019

★★★★★ 5/5

Google

Can't Thank Gokhan enough, he was an absolute delight to deal with and was extremely helpful! Would defiantly recommend Gokhan for anyone looking for a property!

Fatma · 11 June 2019