Hunters London reviews

★★★★★ 1/5

Trustpilot

Disrespectful.

I had a viewing booked for 5.10pm. Me and my partner arrived at 5:00 just to make sure we was there on time. We waited until about 5.30pm to finally accept that we had been forgotten about or completely disregarded. We didn’t even receive a phone call to say they couldn’t make it.To be honest I think it’s a very poor way to treat people when me and my partner have had to mess with our work schedule to make sure we could get there on time and be completely stood up. I deal with customers day in, day out as a career. I know how to treat people with respect and this is definitely not the way to do so. I guess it was just a blessing in disguise that nobody showed up for our viewing.

Tee · 29 September 2022

★★★★★ 5/5

Google

Kerem was very helpful, amiable and understanding when showing me around properties to buy. Would definitely recommend.

Stewart · 11 June 2018

★★★★★ 1/5

Trustpilot

I'd be wary of using these

I'd be wary of using these, extremely unprofessional and it comes from how it's run. Sarah, the manager overvalued my property by 50k so I'd chose them, she wss very convincing and unfortunately wasted my time and effort. Absolute s*** show, they have lost me so much time, effort and money. Not to mention them slagging my house off to viewers and caught doing so on my ring door bell. The only one in there who showed any professionalism was Teddie. Unless you use him give them a very wide berth.They dont deserve 1 star

Michelle · 14 September 2022

★★★★★ 1/5

Trustpilot

Very unprofessional

Very unprofessional. The Estate Agent came across as very leery. Which for a women on her own is very concerning. What they don't tell you is that if you withdraw the property for any reason they will charge you withdrawal fee! They should be upfront about this! Not sneaky! Unprofessional would avoid!

Joy · 17 August 2024

★★★★★ 5/5

Google

Gokhan and the entire staff are legends, they made everything so easy for us. Moving countries is a hard and stressful task but thanks to these guys we have found the perfect flat for us despite our unique circumstances. I would give them 10 stars but Google only allows 5.

Balázs · 10 June 2022

★★★★★ 5/5

Trustpilot

Great Service and Support from Dursley Branch

We used our local Hunters in Dursley. Katrina and Richard could have not been more helpful and supportive throughout the selling process. We had a lot of trouble with our solicitor but Katrina held our hand throughout and really put in a lot of work to help get our sale over the line. We are extremely grateful to her as she made a very stressful process so much more manageable. We would highly recommend Hunters, Dursley.

Ciara · 25 January 2023

★★★★★ 5/5

Google

Paulo was very helpful and proactive and we found a great apartment

Daniel · 10 June 2020

★★★★★ 5/5

Google

Very professional and helpful people. The guided me through the whole procedure and Lina was amazing.

Big · 11 June 2018

★★★★★ 1/5

Trustpilot

Had a viewing with Hunter

Had a viewing with Hunter, the agent who were representing the property is apparently green handed and has very limited knowledge of the room. Pretty disappointed.

Nolwenn · 21 July 2025

★★★★★ 1/5

Trustpilot

Christmas ruined

4 weeks ago we reported our oven broke down and until now we still haven't received a replacement. We can't make any plans for Christmas. We wanted to have a nice christmas dinner on Christmas Eve but that's like asking for the moon.

April · 20 December 2024

★★★★★ 1/5

Trustpilot

One star is too much for them

One star is too much for them. I came for a viewing on 08.07 at W4 3AA with Riff Hassain, the address which was confirmed twice: the day before and an hour before viewing. I was waiting for an hour with 6 more peoples and agency secretary replied like: will be there in 5 minutes, or she is inside of the property, she is in the car on the corner as we all called from time to time from different numbers.Nasty disgrace, I have spent time to travel and half of my Saturday on this. No-one even apologies on it, Shame to treat your clients like that

Nataliia · 9 July 2022

★★★★★ 5/5

Google

I used Hunters to buy an investment propert near the famous "silicon roundabout", Old Street. The director Polat, really knows his stuff and was about to give me stirling advice and guidance on the best types of properties to invest in within that area. He's honest and genuine and certainly doesn't have the stereotypical characteristics of an "estate agent" :-) Would highly recommend.

Kamran · 11 June 2018

★★★★★ 5/5

Trustpilot

Friendly, helpful and approachable

From start to finish with viewing, asking questions, getting information for Solicitors, and completion the team have been great. They’ve made me feel like no question was too silly, given me their time to view the property when needed and they have gone above and beyond in chasing information for me to enable a quick sale. Monica, Antonia and Melanie have been fantastic in helping me and very friendly and helpful. I can not fault my experience as a first time buyer.

Rebecca · 16 June 2022

★★★★★ 1/5

Trustpilot

hunters gravesend are a joke our…

hunters gravesend are a joke our landlord gave them his properties to manage after 4yrs he desided to sell was told by sales team get out we had no deposit back no help for tenent both letting agen and landlord dont care

Nathan · 13 December 2024

★★★★★ 5/5

Google

Paulo was extremely helpful and flexible, would definitely use again!

Alex · 10 June 2020

★★★★★ 1/5

Trustpilot

Unprofessional

We contacted Hunters Agency to view a house in my local area. The agency was really slack with replying to E-Mails, which shows a red flag from the get-go. After filling in a questionnaire, we asked questions about the property which he didn't know the answers to. Another red flag. So I thought, well, we will view the property anyway and see how that goes. I said that we were only available in the afternoons. He didn't reply. So I emailed again asking if this was okay. It wasn't until the next day he replied with "Apologies for the delay in response, unfortunately the email didn’t send and was in my outbox." So I gave him the benefit of the doubt and was polite about it. He offered 10:15 in the morning, so my partner had to arrange time off work to do it as it didn't seem they would even negotiate a time that would suit us anyway. Another red flag. So we agreed. He then said you will receive a confirmation text with the time and address etc. Now, it's the day of the viewing with only a an hour left until the viewing and we still haven't received the confirmation text of the address or anything. From this awful display of customer service, we shall not be going. The proffesionalism is slack to say the very least.

Keeley · 12 May 2022

★★★★★ 1/5

Trustpilot

Only use places that give you what you want

rather than try and give limited help, help with what the person actually needs help with in regards to property choice.

Gary · 22 August 2025

★★★★★ 4/5

Google

Our estate agent Paulo Santana worked out of hours to get our offer in as quick as possible on our new property. He had incredible dedication for helping us get through this crazy market! Thanks to him we have found the perfect flat! Would recommend to anyone looking to move in London! Thank youPositiveQuality, Professionalism

Ed · 9 January 2021

★★★★★ 5/5

Google

Aysha was a star to deal with, thank you.

Yousaf · 10 June 2020

★★★★★ 5/5

Google

Recently rented a property through Hunters, dealt with Melvin. He was very helpful

Tay' · 11 June 2018

★★★★★ 1/5

Trustpilot

Very disappointed with this company

Very disappointed with this company! Put an offer in for a house and it took them over 2 weeks to even get back to me and that was me ringing them. After waiting and waiting to see if my offer had been accepted i rang them once again and and they said unfortunately it hadnt been accepted but when where they going to let me know! Will not be going through them again to buy a house. Absolutely disgusting and no courtesy to their customers what so ever!

Gereatta · 8 December 2021

★★★★★ 1/5

Trustpilot

Hunters Ilkley - just don't

Do not let through these people. They basically treat you like a second class citizen, coming to do in person check ups once every 6 month. So invasive. The property we rented turned out to be in poor condition, really cold and drafty with many things not working properly. We were supplied with no keys for the windows or patio doors and it was so annoying to have to be in constant contact with them about what was going on. Check out process was awful, problems that were fixed throughout the tenancy were tallied up and then we were told things would be deducted from our deposit. They want us to pay to make things in good and working order when they were not in that state when we moved in. Just rent from someone else - only way to deal with these kind of people is to not do business with them, they won't change or respect you once you're on their leash.

Rebecca · 7 December 2021

★★★★★ 1/5

Trustpilot

I moved in to one of hunters…

I moved in to one of hunters properties, October last year, it seemed fine, apart from bits and bats, I recently moved out and asked for my deposit back and they came up with all sorts of problems I had left, the problems were already there when I moved in, any one renting a property off them must go through the place with a fine tooth comb and make a note of everything in front of the agent so you are not charged for it at a later date, I lost nearly all my deposit, I got £18 back, totally robbed, will never use them again, they don't care about the tenants, stay away

Andrew · 3 December 2021

★★★★★ 5/5

Google

I had such a great experience at Hunters!! :) Our agent, Paulo, was so kind and helped us find the perfect flat! Such a thorough and professional agency which I trust will make our experience in our new flat pleasant and worry free!PositiveResponsiveness, Professionalism

Rhiannon · 10 June 2022